Could your librarys signage do with a makeover? The session will look critically at many types of library signs and review the positive and negative aspects of library signage. We will also address how to conduct a signage audit and the importance of library branding. Dr. Curtis Rogers is the Communications Director for the South Carolina State Library and has been working in the library and information science field for 31 years. He has worked at the Union (SC) Carnegie Library, the Charleston County Public Library and has taught courses at the USC School of Library and Information Science. He has conducted seventy-six signage audits to date in South Carolina.
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Library Signage - NCLA 2019 Presentation
1. LIBRARY SIGNAGE: THE
GOOD, THE BAD, AND
THE UGLY
Dr. Curtis Rogers, Communications Director
South Carolina State Library
際際滷share.net/crr29061
2. Outline
My library signage
philosophy
How it all started
Library Signage 101
Plus/Delta with Real
Library Signs
Customer Service
Issues
Equipment/Resources
What about this sign?
3. Click on My
Network Icon
Press on the 'My Network' option in the bottom menu, then at the
top you will see 'Find nearby (OFF)'. Once you press the button it
will turn itself on (you will need Bluetooth turned on) then it will
'find' people in your network who are 'nearby'.
BUT
FIRST
!
4. My Library Signage Philosophy
I want you to THINK
CRITICALLY about your
librarys signage and what it
means.
Less is MORE.
Compare your signage to
signs you see when youre
shopping or at the doctors
office or at another retail
location.
Ill show images of REAL
library signs.
Heres a sign weve all
probably seen in a library
5. How it all started
Do You See the Signs?
Evaluating Language,
Branding, and Design in a
Library Signage Audit by Amy
Stempler and Mark Aaron
Polger
http://www.librarymarketingconference.org
6. Library Signage 101
Positive
Polite language
Not verbose get to the point
Use library logo/branding (on
most every sign it depends)
No typos
Correct grammar
Font and font size
Image that supports content
Negative
Handwritten
Too many words
Clip art just. dont. do. it.
UNLESS
Comic sans/Papyrus font
(another no no)
Passive aggressive
Too many colors
Too much going on
11. Lets Do the Plus/Delta!
Ill read and describe some
library signs then talk
about what works (+) and
what could be changed ().
16. The Library Signage
Audit
Photos of every sign
Compile visual report
What is working well
What to consider changing
22. Customer Service Issues and Library
Signage
Library Signage and Systemic Issues
Reacting to problems with signage Something to think about:
Does it work?
Why or why not?
Is customer service training needed?
Lets take a look at two signs I came across in a small rural
library branch mens room
26. Signage Equipment
Laminator
Acrylic holders
Floor signs
Outdoor/Street level signs
Banner Stands
Ceiling mounted signs
Permanent signs
Suction cup signs
Neon Signs (Lighted)
Digital (wall mounted)
iPad/Tablet interactive display
The following images do not
recommend specific brands they
are for informational purposes only.
37. Flickr
Pinterest
PRTalk Listserv
The Accidental Library
Marketer
The Customer-
Focused Library: Re-
Inventing the Public
Library From the
Outside-In
Resources
38. THANK YOU!
Dr. Curtis Rogers
Communications Director
crogers@statelibrary.sc.gov
(803) 734-8928
statelibrary.sc.gov | @scstatelibrary
facebook.com/crr29061
linkedin.com/in/crr29061