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LIBRARY SIGNAGE: THE
GOOD, THE BAD, AND
THE UGLY
Dr. Curtis Rogers, Communications Director
South Carolina State Library
際際滷share.net/crr29061
Outline
 My library signage
philosophy
 How it all started
 Library Signage 101
 Plus/Delta with Real
Library Signs
 Customer Service
Issues
 Equipment/Resources
 COVID-19 Signage
 What about this sign?
My Library Signage Philosophy
 I want you to THINK
CRITICALLY about your
librarys signage and what it
means.
 Less is MORE.
 Compare your signage to
signs you see when youre
shopping or at the doctors
office or at another retail
location.
 Ill show images of REAL
library signs.
 Heres a sign weve all
probably seen in a library
How it all started
 Do You See the Signs?
Evaluating Language,
Branding, and Design in a
Library Signage Audit by Amy
Stempler and Mark Aaron
Polger
 http://www.librarymarketingconference.org
Library Signage 101
 Positive
 Polite language
 Not verbose  get to the point
 Use library logo/branding (on
most every sign  it depends)
 No typos
 Correct grammar
 Font and font size
 Image that supports content
 Negative
 Handwritten
 Too many words
 Clip art  just. dont. do. it.
UNLESS
 Comic sans/Papyrus font
(another no no)
 Passive aggressive
 Too many colors
 Too much going on
04/03/2021
04/03/2021
04/03/2021
Library Signage: The Good, The Bad, and the Ugly
Lets Do the Plus/Delta!
Ill read and describe some
library signs then talk
about what works (+) and
what could be changed ().
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
The Library Signage
Audit
 Photos of every sign
 Compile visual report
 What is working well
 What to consider changing
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Customer Service Issues and Library
Signage
 Library Signage and Systemic Issues
 Reacting to problems with signage  Something to think about:
 Does it work?
 Why or why not?
 Is customer service training needed?
 Lets take a look at two signs I came across in a small rural
library branch mens room
Library Signage: The Good, The Bad, and the Ugly
HOW
Could you help solve this issue with
signage?
Library Signage: The Good, The Bad, and the Ugly
Signage Equipment
 Laminator
 Acrylic holders
 Floor signs
 Outdoor/Street level signs
 Banner Stands
 Ceiling mounted signs
 Permanent signs
 Suction cup signs
 Neon Signs (Lighted)
 Digital (wall mounted)
 iPad/Tablet interactive display
 The following images do not
recommend specific brands  they
are for informational purposes only.
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
Library Signage: The Good, The Bad, and the Ugly
 Flickr
 Pinterest
 PRTalk Listserv
 The Accidental Library
Marketer
 The Customer-
Focused Library: Re-
Inventing the Public
Library From the
Outside-In
Resources
https://guides.statelibrary.sc.gov/coronavirusresources/communications
THANK YOU!
Dr. Curtis Rogers
Communications Director
crogers@statelibrary.sc.gov
(803) 734-8928
statelibrary.sc.gov | @scstatelibrary
facebook.com/crr29061
linkedin.com/in/crr29061

More Related Content

Library Signage: The Good, The Bad, and the Ugly

  • 1. LIBRARY SIGNAGE: THE GOOD, THE BAD, AND THE UGLY Dr. Curtis Rogers, Communications Director South Carolina State Library 際際滷share.net/crr29061
  • 2. Outline My library signage philosophy How it all started Library Signage 101 Plus/Delta with Real Library Signs Customer Service Issues Equipment/Resources COVID-19 Signage What about this sign?
  • 3. My Library Signage Philosophy I want you to THINK CRITICALLY about your librarys signage and what it means. Less is MORE. Compare your signage to signs you see when youre shopping or at the doctors office or at another retail location. Ill show images of REAL library signs. Heres a sign weve all probably seen in a library
  • 4. How it all started Do You See the Signs? Evaluating Language, Branding, and Design in a Library Signage Audit by Amy Stempler and Mark Aaron Polger http://www.librarymarketingconference.org
  • 5. Library Signage 101 Positive Polite language Not verbose get to the point Use library logo/branding (on most every sign it depends) No typos Correct grammar Font and font size Image that supports content Negative Handwritten Too many words Clip art just. dont. do. it. UNLESS Comic sans/Papyrus font (another no no) Passive aggressive Too many colors Too much going on
  • 10. Lets Do the Plus/Delta! Ill read and describe some library signs then talk about what works (+) and what could be changed ().
  • 15. The Library Signage Audit Photos of every sign Compile visual report What is working well What to consider changing
  • 21. Customer Service Issues and Library Signage Library Signage and Systemic Issues Reacting to problems with signage Something to think about: Does it work? Why or why not? Is customer service training needed? Lets take a look at two signs I came across in a small rural library branch mens room
  • 23. HOW Could you help solve this issue with signage?
  • 25. Signage Equipment Laminator Acrylic holders Floor signs Outdoor/Street level signs Banner Stands Ceiling mounted signs Permanent signs Suction cup signs Neon Signs (Lighted) Digital (wall mounted) iPad/Tablet interactive display The following images do not recommend specific brands they are for informational purposes only.
  • 36. Flickr Pinterest PRTalk Listserv The Accidental Library Marketer The Customer- Focused Library: Re- Inventing the Public Library From the Outside-In Resources
  • 38. THANK YOU! Dr. Curtis Rogers Communications Director crogers@statelibrary.sc.gov (803) 734-8928 statelibrary.sc.gov | @scstatelibrary facebook.com/crr29061 linkedin.com/in/crr29061