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This letter concerns two annuities held by Rajesh Rampal with LIC of India. The letter provides details of the annuity policies and numbers. It mentions that documents such as a bank mandate, existence certificate, and cancelled cheque were sent previously by registered post but the records have not been updated. The letter requests that the date of birth on file be corrected to 13 October 1955 and for the documents to be processed to update both annuities in a timely manner. It expresses frustration with the outdated systems and lack of customer service at LIC.
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- 1. Manager P& GS Department LIC of India JeewanPrakash 25 KG Marg NewDelhi Dear Sir/Madam. Thisconcernstwo annuitiesinmyname RajeshRampal a. Policyno4034 AndAnnuityNo11382 and b. AndGSCA 47748 Annuity10463 THIS CORRESPONDENCEANDENCLOSURESAS DESCRIBED BELOW CANCELLED CHEQUE, EXISTENCECERTIFICATE ANDBANKMANDATEHAVE BEEN SENT TO YOU BY RREGISTERED POST ALSOON 16 July2021 fromLodi Roadpost office. THEY HAVEBEEN SENT MANY TIMES TO "bo_g103annuity"bo_g103annuity@licindia.com AND TO "nz_ippcell@licindia.com" nz_ippcell@licindia.com BUTYOU KEEP REPEATINGNOT RECEIVED.Uploadedonwebnow and the whole worldcansee. 1. My date of birthis13 oct 1955. Your records needtobe corrected. 2. The bankmandate is alreadywithyoubutsendingagainandsame appliestoAnnuityno11382 policy no 4034. 3. Existence certificatealsoappliestobothAnnuitiesas above. 4.. I shall be writingtoyour ChairmanregardingstreamliningworkatLIC. Please dothe needful atthe earliest. In thisage of digital Indiayoursystemsbelongtoanold era.Needschange a customer-oriented approach. Bestregards RajeshRampal 57 Vaishali Pitampura Delhi 110034 8920311321 Encl. Bank mandate