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LISTENING
TKT Book Presentation
 BY Karen Schneeberger
Listening
  The International Listening Association
 (1996) defines listening as the process of
receiving, constructing meaning from, and
  responding to spoken and/or nonverbal
                 messages.
If speaking is silver, then listening is
   gold.
   -Turkish Proverb
Three Types of Listening
1. Content listening
      Involves understanding and retaining
   basic information flowing from the
   speaker to you.     It is important to
   minimize note taking and instead to
   make a mental outline of the key points.
   It is imperative to understand the
   message.
Three Types of Listening

2.Critical listening
  Entails evaluating the logic, strength, and
  validity of a message. Refrain from
  making judgements about the speaker
  and information until the end because it
  is difficult to absorb information and
  evaluate it at the same time. Also, you
  want to assess the speakers credibility.
  The speakers nonverbal signals are
  good indicators of uncertainty and
  honesty.
Three Types of Listening

3. Active listening
       Involves interpreting the speakers
  feelings, needs, and wants.
   Avoid judging the other persons feeling
  and try not to give advice  just let the
  individual talk. Listen emphatically and
  attempt to understand the speakers point
  of view.
To Listen Effectively

  Find areas of interest.
  Judge content, not delivery.
  Hold your fire.
  Listen for ideas.
  Be flexible.
  Work at listening.
  Resist distractions.
  Exercise your mind.
  Keep your mind open.
  Capitalize on the fact that thought is faster than
  speech
The Good Listener

 Judges content over delivery errors.
 Doesnt judge until comprehension in complete;
 interrupts only to clarify.
 Listens for central themes.
 Takes fewer notes.
 Exhibits active body state.
 Fights or avoids distractions; tolerates bad
 habits; knows how to concentrate.
 Interprets emotional words.
 Challenges; anticipates; mentally summarizes;
 weighs the evidence; listens between the lines
 to tone of voice.
Conclusion

      Listening is extremely important if
individuals wish to orally communicate
successfully. Although it may seem that the
speaker plays the major role in this type of
communication, the listener is equally
important because if the listener does not
understand the message, the speakers
entire purpose is useless. If the listener can
not understand what the speaker is trying to
convey, then clear oral communication is
not occurring.
Conclusion

Listening is a part of our everyday lives and
it is a skill we use constantly. Most people
who enter the real world should have had
plenty of experience throughout their lives
listening to others and should have
mastered the skill by now. However, this is
not the case. Many individuals still
underestimate how important it is to listen,
and continue to speak unnecessarily.

More Related Content

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  • 1. LISTENING TKT Book Presentation BY Karen Schneeberger
  • 2. Listening The International Listening Association (1996) defines listening as the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.
  • 3. If speaking is silver, then listening is gold. -Turkish Proverb
  • 4. Three Types of Listening 1. Content listening Involves understanding and retaining basic information flowing from the speaker to you. It is important to minimize note taking and instead to make a mental outline of the key points. It is imperative to understand the message.
  • 5. Three Types of Listening 2.Critical listening Entails evaluating the logic, strength, and validity of a message. Refrain from making judgements about the speaker and information until the end because it is difficult to absorb information and evaluate it at the same time. Also, you want to assess the speakers credibility. The speakers nonverbal signals are good indicators of uncertainty and honesty.
  • 6. Three Types of Listening 3. Active listening Involves interpreting the speakers feelings, needs, and wants. Avoid judging the other persons feeling and try not to give advice just let the individual talk. Listen emphatically and attempt to understand the speakers point of view.
  • 7. To Listen Effectively Find areas of interest. Judge content, not delivery. Hold your fire. Listen for ideas. Be flexible. Work at listening. Resist distractions. Exercise your mind. Keep your mind open. Capitalize on the fact that thought is faster than speech
  • 8. The Good Listener Judges content over delivery errors. Doesnt judge until comprehension in complete; interrupts only to clarify. Listens for central themes. Takes fewer notes. Exhibits active body state. Fights or avoids distractions; tolerates bad habits; knows how to concentrate. Interprets emotional words. Challenges; anticipates; mentally summarizes; weighs the evidence; listens between the lines to tone of voice.
  • 9. Conclusion Listening is extremely important if individuals wish to orally communicate successfully. Although it may seem that the speaker plays the major role in this type of communication, the listener is equally important because if the listener does not understand the message, the speakers entire purpose is useless. If the listener can not understand what the speaker is trying to convey, then clear oral communication is not occurring.
  • 10. Conclusion Listening is a part of our everyday lives and it is a skill we use constantly. Most people who enter the real world should have had plenty of experience throughout their lives listening to others and should have mastered the skill by now. However, this is not the case. Many individuals still underestimate how important it is to listen, and continue to speak unnecessarily.