live @ virtuell - Neue Formen des Kundendialogs
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Hier sind einige M?glichkeiten, um Live-Kommunikation ¨¹ber Virtual- und Augmented-Reality-Technologien zu verbessern: - Regelm??ige Qualifizierung und Schulung der Teilnehmer, um ihre F?higkeiten kontinuierlich zu verbessern - Einf¨¹hrung von Qualit?tsstandards f¨¹r die Erzeugung und Verteilung von Inhalten - Aufbau von Communities (z.B. ¨¹ber "Buddies" f¨¹r Unterst¨¹tzung) - Bereitstellung von Feedback-Mechanismen f¨¹r die Teilnehmer - Intensivierung des Engagements der Teilne
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