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CERT (UK) - Formerly known as Eden Flood Volunteers
Working in Partnership with the following organisations:
Kerryanne Wilde  Founder & CEO
 Aim
 Tell you more about CERT (UK) and who they are
 Give you all a greater understanding of the real time
recovery in Cumbria since Storm Desmond
 Give an insight into the ongoing work still being carried
out across the County albeit extremely slowly
 Real heroes who have come out of this terrible disaster
 How you can help us to help those still in dire need
Cumbrias Noahs Ark 
The Best Kept Secret
Penrith Lions Donation
B&Q - Penrith
Gravitas International
Project Linus UK 
Comfort Blankets
Handmade
Quality Furniture
Company
Main Supermarkets
Karcher  Power Washers
Who are CERT (UK)?
 CERT (UK) is the new name for Eden Flood Volunteers
 A community response group set up in response to Storm Desmond in December
2015
 We liaise with a wide variety of individuals, families, businesses, organisations,
agencies, local government, emergency services & other aid charities
 We collect and distribute goods donated for the flood affected throughout Cumbria
and the surrounding counties
 Cumbria Community Foundation - Flood Fund, currently supports our work by
awarding us a grant for 贈100,000 for 1 year
 Cumbria County Council support us by providing the premises which we are in until
July 2017  Rent Free which is suitable for our needs, centrally placed in the county
(Penrith) and just of the M6 at J40
 We collect and deliver goods to homes with a lease hire van provided by Northgate
And finally the most important part of our organisation
 Volunteers continue to be the backbone of everything which we do
and achieve
Response
CERT (UK) already has and is
continuing to collaborate & engage
with a wide range of groups,
organisations, companies and
individuals who have a role to play in
any disaster situation
This would be:
 Imminent flood threat supplies
 Emergency supplies distribution
 Volunteer support co-ordination
 Signpost & emergency hot
desking
 Replacement homeware
 Secure communications with the
relevant authorities
 Local Government
 Emergency Services
 Community Action Response
 Charity Action Response
 Utility Providers
 Housing
 Emergency Supplies
 NHS & Care agencies
 Homeware Donations
 Raising Awareness
 Media
Responders
Local Government
Environment
Agency
Carlisle
City
Council
Copeland
Borough
Council
South
Lakeland
District
Council
Allerdale
Borough
Council
Eden
District
Council
Cumbria
County
Council
 We share data with the EA -
Environment Agency to help
give more detailed
information regarding the
flood affected and the
devastation to individual
homes
 It is crucial to work with the
city & district councils not just
in Cumbria, but also the
districts that adjoin Cumbria,
including Lancashire,
Yorkshire & Dumfries &
Galloway in the Scottish
Borders
Emergency Services
Emergency
services
Police
Fire
NWAS
Mountain
Rescue
GNAA
Vehicle
rescue
 While the emergency services continue to
do a fantastic job, the impact a disaster
has on them can be monumental
 Our aim is to increase our
communications, to assist the emergency
services & the community in disaster
situations as we did during Storm
Desmond
 This would be particularly effective in more
isolated villages and farms, where the
community links are stronger
 Also, we would be the link organisation
within Cumbria which volunteer
organisations and individuals flock to, so
that we have a co-ordinated response
within the 3rd Sector and those wishing to
support during times of disaster in a safe
and controlled environment
Community Action Response
3rd
Sector
Emergency
Hubs
Community
Centres
Reception
Centres
Emergency
Food/ Drink
Emergency
Contacts
Crisis
Charities
The City & District councils role at the time of any
disaster is to respond to such emergencies with
opening, managing and supplying emergency
hubs/centres for residents to shelter and stay safe.
During Storm Desmond there were grave failures,
centres were flooded, no plan B and no real co-
ordination,
So we at CERT (UK) with our experience on the
ground and having our emergency hub up and
running within 24 hours of Storm Desmond hitting
the County want to change this by:
 Linking in with the centres would ensure that
the emergency supplies would be delivered by
need as many do not have the facilities to store
donations
 We would provide emergency packs, to include
drinks, food, toiletries, bodycare & baby
supplies individually tailored
 We continue to work with parish and district
councils to formulate Emergency plans which
link to our work and our services
Charity Action Response
Action
Charities
British Red
Cross
Salvation
Army
Tunnel 2
Towers
Rotary
Khalsa Aid
Age UK
 We have already established and built
links with many charitable organisations,
which has been crucial in immediate
circumstances with communications to
help, support, lifting spirits & hope
 This has also been instrumental in
breaking down cultural, religious & social
barriers
 The network of support continues to be
built on and we are confident in the event
of further floods we are only a phone call
away from potentially hundreds of
volunteers co-ordinated within the
structures & procedures which we have
put in place to manage this
 We also have registered volunteers and
supplies to assist families in clearing the
flood residue
Utility Providers
Utilities
Electricity
Gas
Water
Drainage
Oil
Telecoms
We are in communications with various
utility providers :
 Looking at options to see what utility
services can do to minimise damage,
possible solutions and preventative
measures with some conformity
 We want a real time service
communication for reinstatement of
services for the properties & areas that
lose their supply
 Also, looking at how the utilities
communicate remedial/structural work
related to damage caused by disasters
to the general public
Housing
Housing
Housing
Association
Council
Housing
Private
Landlords
Business
Landlords
Supported
Living
Letting
/Estate
Agents
 Housing is an area that CERT (UK)
plans to raise awareness & link in with
accommodation providers
 During an emergency situation finding
appropriate accommodation to move
families who have specific
needs/vulnerabilities i.e. disabilities
and/or additional needs, is vital to
ascertain prior to an event to reduce
the chance of families being split up
when the event occurs
 Building trust and reliability to assist
with accommodation solutions,
quickly, efficiently & within budget
Emergency Supplies
Emergency
Aid
Provisions
Tesco
Morrisons
Sainsburys
Lidl
Aldi
Asda
 CERT (UK) has a warehouse centrally
located in Cumbria. Just off the M6,
Junction 40 Penrith, it is ideally situated
to receive and distribute throughout
Cumbria
 We have strong links with community
champions from all major supermarkets
this enables us to work with them during
and long after the initial disaster for
ongoing needs and requirements
 Personal 1:1 contact with local
businesses, working with these we can
tailor a more precise supply requirement,
appropriate to the needs of the
emergency
Homeware Donations
Essential
Home
Products
Next
G-Plan
QFC
Sealy
Akzo-
nobel
B&Q
 We have made intricate links with large
national and international companies for
large donations of furniture and essential
home products
 The long term effects particularly for the
uninsured, high excess and low income
homes is devastating, they simply do not
have the finances to replace all which the
disaster took
 We mustnt however forget those insured,
as they have the uphill battle/struggle with
insurance companies, even though
adequately insured
 Those affected not only need goods but
also require decoration supplies. i.e.
plasterboard & fixings, tiles, paint &
wallpaper, bathroom suites and kitchen
fitments
Resilience & Awareness
Flood
Awarenesss
Schools &
Further
Education
3rd Sector
Agencies
Businesses
Farming
Community
Community
Groups
Civil
Society
Groups
Building social awareness within the
community is critical for engagement
 We are actively working with the
farming communities which have been
left decimated, these are the hard to
reach communities as they are
reluctant to ask for help, going forward
we aim to set up a therapy project
which will help them to recover from the
after effects of Storm Desmond
 We deliver talks to schools, groups and
communities which want to find out
more about how we can support them,
but also what they can do to help
themselves
Quote: If we do what we have always done.
We will get what we have always got!!
Social Media & Media
Social
Media &
Media
Local TV -
ITV Border &
BBC Look
North
National TV 
SKY, ITN
News, etc
Local Radio 
BBC
Cumbria,
CFM & Eden
FM
Tabloid
Press
TV Programs
 Countryfile,
Homes under
the Hammer,
DIY SOS
Facebook,
Twitter &
Instagram
Before, during and after the event social
media and the general media, are crucial for
getting timely, accurate information without
scaremongering or panicking the general
public.
 The media play a crucial role in ensuring
the information & awareness is accessible
to all in various mediums
 Our media links are strong with honest &
factual reporting by journalists who are
keen to put out as much information to
help the affected, their friends & family,
locally, nationally & internationally
 We also, have our secure network facility
which we can send sensitive information to
various contacts across Cumbria, UK and
Internationally should this be required
Working
Together To
Make A
Difference
CERT Award Winning Team
Tunnel 2 Towers
San Nirankari Mission CERT - Volunteer
Clients Home
1 mth after
Storm
Desmond
floods
Nicki Ivinson  Asda CCPenrith Lions
Muslim Community Events

More Related Content

London Flood Expo 2016

  • 1. CERT (UK) - Formerly known as Eden Flood Volunteers Working in Partnership with the following organisations:
  • 2. Kerryanne Wilde Founder & CEO Aim Tell you more about CERT (UK) and who they are Give you all a greater understanding of the real time recovery in Cumbria since Storm Desmond Give an insight into the ongoing work still being carried out across the County albeit extremely slowly Real heroes who have come out of this terrible disaster How you can help us to help those still in dire need
  • 3. Cumbrias Noahs Ark The Best Kept Secret Penrith Lions Donation B&Q - Penrith Gravitas International Project Linus UK Comfort Blankets Handmade Quality Furniture Company Main Supermarkets Karcher Power Washers
  • 4. Who are CERT (UK)? CERT (UK) is the new name for Eden Flood Volunteers A community response group set up in response to Storm Desmond in December 2015 We liaise with a wide variety of individuals, families, businesses, organisations, agencies, local government, emergency services & other aid charities We collect and distribute goods donated for the flood affected throughout Cumbria and the surrounding counties Cumbria Community Foundation - Flood Fund, currently supports our work by awarding us a grant for 贈100,000 for 1 year Cumbria County Council support us by providing the premises which we are in until July 2017 Rent Free which is suitable for our needs, centrally placed in the county (Penrith) and just of the M6 at J40 We collect and deliver goods to homes with a lease hire van provided by Northgate And finally the most important part of our organisation Volunteers continue to be the backbone of everything which we do and achieve
  • 5. Response CERT (UK) already has and is continuing to collaborate & engage with a wide range of groups, organisations, companies and individuals who have a role to play in any disaster situation This would be: Imminent flood threat supplies Emergency supplies distribution Volunteer support co-ordination Signpost & emergency hot desking Replacement homeware Secure communications with the relevant authorities Local Government Emergency Services Community Action Response Charity Action Response Utility Providers Housing Emergency Supplies NHS & Care agencies Homeware Donations Raising Awareness Media Responders
  • 6. Local Government Environment Agency Carlisle City Council Copeland Borough Council South Lakeland District Council Allerdale Borough Council Eden District Council Cumbria County Council We share data with the EA - Environment Agency to help give more detailed information regarding the flood affected and the devastation to individual homes It is crucial to work with the city & district councils not just in Cumbria, but also the districts that adjoin Cumbria, including Lancashire, Yorkshire & Dumfries & Galloway in the Scottish Borders
  • 7. Emergency Services Emergency services Police Fire NWAS Mountain Rescue GNAA Vehicle rescue While the emergency services continue to do a fantastic job, the impact a disaster has on them can be monumental Our aim is to increase our communications, to assist the emergency services & the community in disaster situations as we did during Storm Desmond This would be particularly effective in more isolated villages and farms, where the community links are stronger Also, we would be the link organisation within Cumbria which volunteer organisations and individuals flock to, so that we have a co-ordinated response within the 3rd Sector and those wishing to support during times of disaster in a safe and controlled environment
  • 8. Community Action Response 3rd Sector Emergency Hubs Community Centres Reception Centres Emergency Food/ Drink Emergency Contacts Crisis Charities The City & District councils role at the time of any disaster is to respond to such emergencies with opening, managing and supplying emergency hubs/centres for residents to shelter and stay safe. During Storm Desmond there were grave failures, centres were flooded, no plan B and no real co- ordination, So we at CERT (UK) with our experience on the ground and having our emergency hub up and running within 24 hours of Storm Desmond hitting the County want to change this by: Linking in with the centres would ensure that the emergency supplies would be delivered by need as many do not have the facilities to store donations We would provide emergency packs, to include drinks, food, toiletries, bodycare & baby supplies individually tailored We continue to work with parish and district councils to formulate Emergency plans which link to our work and our services
  • 9. Charity Action Response Action Charities British Red Cross Salvation Army Tunnel 2 Towers Rotary Khalsa Aid Age UK We have already established and built links with many charitable organisations, which has been crucial in immediate circumstances with communications to help, support, lifting spirits & hope This has also been instrumental in breaking down cultural, religious & social barriers The network of support continues to be built on and we are confident in the event of further floods we are only a phone call away from potentially hundreds of volunteers co-ordinated within the structures & procedures which we have put in place to manage this We also have registered volunteers and supplies to assist families in clearing the flood residue
  • 10. Utility Providers Utilities Electricity Gas Water Drainage Oil Telecoms We are in communications with various utility providers : Looking at options to see what utility services can do to minimise damage, possible solutions and preventative measures with some conformity We want a real time service communication for reinstatement of services for the properties & areas that lose their supply Also, looking at how the utilities communicate remedial/structural work related to damage caused by disasters to the general public
  • 11. Housing Housing Housing Association Council Housing Private Landlords Business Landlords Supported Living Letting /Estate Agents Housing is an area that CERT (UK) plans to raise awareness & link in with accommodation providers During an emergency situation finding appropriate accommodation to move families who have specific needs/vulnerabilities i.e. disabilities and/or additional needs, is vital to ascertain prior to an event to reduce the chance of families being split up when the event occurs Building trust and reliability to assist with accommodation solutions, quickly, efficiently & within budget
  • 12. Emergency Supplies Emergency Aid Provisions Tesco Morrisons Sainsburys Lidl Aldi Asda CERT (UK) has a warehouse centrally located in Cumbria. Just off the M6, Junction 40 Penrith, it is ideally situated to receive and distribute throughout Cumbria We have strong links with community champions from all major supermarkets this enables us to work with them during and long after the initial disaster for ongoing needs and requirements Personal 1:1 contact with local businesses, working with these we can tailor a more precise supply requirement, appropriate to the needs of the emergency
  • 13. Homeware Donations Essential Home Products Next G-Plan QFC Sealy Akzo- nobel B&Q We have made intricate links with large national and international companies for large donations of furniture and essential home products The long term effects particularly for the uninsured, high excess and low income homes is devastating, they simply do not have the finances to replace all which the disaster took We mustnt however forget those insured, as they have the uphill battle/struggle with insurance companies, even though adequately insured Those affected not only need goods but also require decoration supplies. i.e. plasterboard & fixings, tiles, paint & wallpaper, bathroom suites and kitchen fitments
  • 14. Resilience & Awareness Flood Awarenesss Schools & Further Education 3rd Sector Agencies Businesses Farming Community Community Groups Civil Society Groups Building social awareness within the community is critical for engagement We are actively working with the farming communities which have been left decimated, these are the hard to reach communities as they are reluctant to ask for help, going forward we aim to set up a therapy project which will help them to recover from the after effects of Storm Desmond We deliver talks to schools, groups and communities which want to find out more about how we can support them, but also what they can do to help themselves Quote: If we do what we have always done. We will get what we have always got!!
  • 15. Social Media & Media Social Media & Media Local TV - ITV Border & BBC Look North National TV SKY, ITN News, etc Local Radio BBC Cumbria, CFM & Eden FM Tabloid Press TV Programs Countryfile, Homes under the Hammer, DIY SOS Facebook, Twitter & Instagram Before, during and after the event social media and the general media, are crucial for getting timely, accurate information without scaremongering or panicking the general public. The media play a crucial role in ensuring the information & awareness is accessible to all in various mediums Our media links are strong with honest & factual reporting by journalists who are keen to put out as much information to help the affected, their friends & family, locally, nationally & internationally We also, have our secure network facility which we can send sensitive information to various contacts across Cumbria, UK and Internationally should this be required
  • 16. Working Together To Make A Difference CERT Award Winning Team Tunnel 2 Towers San Nirankari Mission CERT - Volunteer Clients Home 1 mth after Storm Desmond floods Nicki Ivinson Asda CCPenrith Lions Muslim Community Events