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Loni Dubin resume 2016 with references

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Loni Dubin-Smith

Loni Dubin has over 13 years of experience in retail management and customer service. She holds a Bachelor's degree in Women's Studies from the University of South Florida. Her most recent roles include Key Holder at The Victorian Village, where she supervised employees and maintained inventory, and Support Specialist at Michael's, where she handled financial records and merchandising. Previously, she was the Store Manager at Red Wing Shoe Store, where she achieved the highest accessory sales in her region in 2014. She is proficient in Microsoft Office, inventory management, and providing excellent customer service.

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Loni H. Dubin 8112 Riverboat Dr. Tampa, FL 33637 (813) 493-8338 LoniDubin@gmail.com Professional Profile Thirteen+ years of retail business expertise, in customer service, phone service, and management. Committed to a high degree of honesty, integrity and sincerity. Can be relied on to take charge and accomplish goals without supervision. Thoroughly knowledgeable in all areas of management, personnel supervision and customer satisfaction to effectively conduct the functions of a retail business in a professional and efficient manner. Very well trained in all areas of POS software and database usage and performance, EXCEL, Word, Outlook and many other computer programs. Experience Key Holder The Victorian Village, Tampa, FL September 2015 Current Supervising the employees on the floor while maintaining customer service. Maintaining registers by opening them in the morning and doing the settlement at the end of the night. Maintaining the special orders in the hold room and the layaways in the back room. Checking in Brighton jewelry and setting up displays in the Brighton section of the store. Checking after the employees at the end of night for closing to make sure all tasks are complete and ready for open the next day. Support Specialist Michaels, Tampa, FL July 2015 September 2015 Maintaining store sales records, including daily store deposit. Maintaining register records and cash safe for the store. Maintaining Human Resources and Payroll records. Maintaining a high level of merchandising standards as well as ensuring the proper in-stock level to support sales goals. Receiving and verifying inbound shipments. Maintenance on Return to Vendor inventory and paperwork. Retail Store Manager/ Sales Associate Red Wing Shoe Store, Tampa, FL and Palm Harbor, FL December 2005 August 2015 Store manager for National Footwear Retailer. Responsibilities include the hiring and training of new employees, creating schedules and all other staffing concerns. Maintaining the inventory tracking database inputting, balancing,
tracking and monthly reports. Managing inventory styles based on daily sales reports and turnover. In charge of invoicing accounts, receiving bills, and personally initiated a store collections program to reduce responsibility for Red Wings accounting department. Achieved highest accessory sales and best A/R collection rate in 2014 for the Florida region. Ranked #1 out of 253 Company-owned stores in 2014 in Accessories to Pairs Sales. This was accomplished by training sessions with staff and other incentives initiated by me and approved throughout the District. Specialty Planning and Sales Representative Metro Convention/ Globooth, Tampa, FL July 2012 Current/ Seasonal Taking inventory from last years sales and re-ordering product for upcoming year. Helping and maintaining setup of the booth for the night and help with tear down and removal of product until the next night. Maintaining the customer service of the booth and reporting back to the supervisor of the night regarding staff and sales. Implemented a new cash system in 2015 to guarantee all sales persons had change for customers and to keep track of the nights sales. Retail Sales Associate Stride Rite (Privately Owned), Tampa, FL May 2005 December 2005 Customer Service and Satisfaction with parents and the children alike in childrens footwear fitting. Inventory control and management. Cash register duties while maintaining the front end store displays. Education Bachelors of Arts, Womens Studies University of South Florida, Tampa, FL December 2011 Gothic Music Director at WBUL radio station- Freshman and Sophomore years. Achieved Store Manager at Red Wing Shoe Store during Senior year.
Skills Computer software- Microsoft Word, Microsoft Excel, and Microsoft Outlook. Training other employees Asst. Manager capabilities Invoicing and Collecting from accounts Money Handling and Inventory Management Customer Support References Steve Conour- Red Wing Shoe Store Manager/ (727) 444-0940 Alexandra Murray - Sales Asst., Red Wing Shoe Store / (727) 873-8700 Robert MacFarland - Sales Asst., Formerly PetSupermarket and Red Wing/ (813) 416-0576 Kalin Iliev- Personal Reference/ (727) 644-5377

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Loni Dubin resume 2016 with references

  • 1. Loni H. Dubin 8112 Riverboat Dr. Tampa, FL 33637 (813) 493-8338 LoniDubin@gmail.com Professional Profile Thirteen+ years of retail business expertise, in customer service, phone service, and management. Committed to a high degree of honesty, integrity and sincerity. Can be relied on to take charge and accomplish goals without supervision. Thoroughly knowledgeable in all areas of management, personnel supervision and customer satisfaction to effectively conduct the functions of a retail business in a professional and efficient manner. Very well trained in all areas of POS software and database usage and performance, EXCEL, Word, Outlook and many other computer programs. Experience Key Holder The Victorian Village, Tampa, FL September 2015 Current Supervising the employees on the floor while maintaining customer service. Maintaining registers by opening them in the morning and doing the settlement at the end of the night. Maintaining the special orders in the hold room and the layaways in the back room. Checking in Brighton jewelry and setting up displays in the Brighton section of the store. Checking after the employees at the end of night for closing to make sure all tasks are complete and ready for open the next day. Support Specialist Michaels, Tampa, FL July 2015 September 2015 Maintaining store sales records, including daily store deposit. Maintaining register records and cash safe for the store. Maintaining Human Resources and Payroll records. Maintaining a high level of merchandising standards as well as ensuring the proper in-stock level to support sales goals. Receiving and verifying inbound shipments. Maintenance on Return to Vendor inventory and paperwork. Retail Store Manager/ Sales Associate Red Wing Shoe Store, Tampa, FL and Palm Harbor, FL December 2005 August 2015 Store manager for National Footwear Retailer. Responsibilities include the hiring and training of new employees, creating schedules and all other staffing concerns. Maintaining the inventory tracking database inputting, balancing,
  • 2. tracking and monthly reports. Managing inventory styles based on daily sales reports and turnover. In charge of invoicing accounts, receiving bills, and personally initiated a store collections program to reduce responsibility for Red Wings accounting department. Achieved highest accessory sales and best A/R collection rate in 2014 for the Florida region. Ranked #1 out of 253 Company-owned stores in 2014 in Accessories to Pairs Sales. This was accomplished by training sessions with staff and other incentives initiated by me and approved throughout the District. Specialty Planning and Sales Representative Metro Convention/ Globooth, Tampa, FL July 2012 Current/ Seasonal Taking inventory from last years sales and re-ordering product for upcoming year. Helping and maintaining setup of the booth for the night and help with tear down and removal of product until the next night. Maintaining the customer service of the booth and reporting back to the supervisor of the night regarding staff and sales. Implemented a new cash system in 2015 to guarantee all sales persons had change for customers and to keep track of the nights sales. Retail Sales Associate Stride Rite (Privately Owned), Tampa, FL May 2005 December 2005 Customer Service and Satisfaction with parents and the children alike in childrens footwear fitting. Inventory control and management. Cash register duties while maintaining the front end store displays. Education Bachelors of Arts, Womens Studies University of South Florida, Tampa, FL December 2011 Gothic Music Director at WBUL radio station- Freshman and Sophomore years. Achieved Store Manager at Red Wing Shoe Store during Senior year.
  • 3. Skills Computer software- Microsoft Word, Microsoft Excel, and Microsoft Outlook. Training other employees Asst. Manager capabilities Invoicing and Collecting from accounts Money Handling and Inventory Management Customer Support References Steve Conour- Red Wing Shoe Store Manager/ (727) 444-0940 Alexandra Murray - Sales Asst., Red Wing Shoe Store / (727) 873-8700 Robert MacFarland - Sales Asst., Formerly PetSupermarket and Red Wing/ (813) 416-0576 Kalin Iliev- Personal Reference/ (727) 644-5377