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Lorincz Joseph Resume 2016
- 1. ca.linkedin.com/in/joelorincz/ lorincz.joseph@gmail.com Mobile: 613.720.7797 JOSEPH LORINCZ Profile Experienced Business Systems Analyst, Project Manager, Product Owner and Operations Manager and specializing in managing people, processes and projects in New Product Introduction, implementation, service migration, inventory management and customer advocacy environments Innovative and resourceful, organized and customer focused Master’s Certificate in Project Management Level II Secret security clearance Professional Experience Reference 9 Rebel Technologies Ottawa, On June 2015 - Present Business System Analyst / Project Manager  Provide consultation to Rebel, an early-stage start-up, primarily on Agile Methodologies, tools infrastructure and growth planning  Perform cost analysis of tools and services available to a new business including year-over-year projections  Perform profit projection analysis based on business plan revenues and headcount growth  Conduct storyboarding, MVP planning, validation and feature road-mapping  Create User Stories and Epics in Office 365 Environment: Agile, MVP, Office 365, OneDrive, BBM, Swim Lanes, BDC Business Plan Reference 8 naavuu Gatineau, Quebec Jan 2014 – Present Product Manager / Product Owner  Responsible for managing the product backlog for this eGifting application  Create User Stories and Epics in Confluence and JIRA  Accountable for prioritizing the backlog by weighing financial benefit, business value, cost of development, potential knowledge gained, dependencies and risk  Collaborate with business owners and developers to establish the product vision and capture opportunities  Ensure Sprints adhered to high-level release plan and adjust course as needed  Define acceptance criteria, assumptions and dependencies  Collect feedback from the Sprint Review into the product backlog  Performed Sprint acceptance testing with team members
- 2. ca.linkedin.com/in/joelorincz/ lorincz.joseph@gmail.com Mobile: 613.720.7797 Environment: Agile, Scrum, Sprint Planning, JIRA, Confluence, Office 365, Validation Board, MVP, Lo-Fi / Hi-Fi Mockups Reference 7 Genius Bee Gatineau, Quebec Jan 2014 – Aug 2014 Product Manager / Product Owner  Responsible for managing the product backlog for this Agile Learning, online university platform  Created release plan, user stories and epics in Confluence and JIRA and defined acceptance criteria, assumptions and dependencies  Provided product design input from ideation to delivery and participated in Lo-Fi mockup sessions  Liaison between business owner, Scrum Master and developers  Introduced regular Sprint reviews and retrospectives to continually improve the product and the development process Environment: Agile, Scrum, Sprint Planning, JIRA, Confluence, Office 365, Yammer, Validation Board, MVP, Lo-Fi / Hi-Fi Mockups Reference 6 Overture Project Montreal, Quebec Jan 2014 – Aug 2014 Business Systems Analyst  Implemented a process that clearly managed the product concepts from ideation to delivery by tailoring Agile for the team’s unique environment  Recommended and implemented a tools infrastructure that would eliminate redundancy and would enable growth as required  Created project and individual spaces in Confluence and then migrated documents from various locations to this now centralized repository  Created documentation in Confluence describing business and process plans, and a New Hire Checklist / Training Guide  Applied Agile Methodology to the team’s processes by defining, reviewing and refining Environment: Agile, JIRA, Confluence, Office 365 with Skype for Business, Yammer, C#, .NET, Azure, SQL Reference 5 BlackBerry Kanata, Ontario Feb 2006 - Oct 2013 Operations Manager
- 3. ca.linkedin.com/in/joelorincz/ lorincz.joseph@gmail.com Mobile: 613.720.7797  Managed a geographically dispersed team of 12 in Ottawa, Waterloo, Toronto, Dallas and Sunrise  Responsible for the distribution, tracking and configuration of pre-release BlackBerry devices to R&D, Marketing, Regional Support and Lead Carrier Partners  Responsible for the distribution, tracking, configuration and activation of primary BlackBerry devices to all BlackBerry staff  Managed upstream and downstream relationships and deliverables coordinating deliverables across teams  Filled service gaps in fulfillment of corporate devices by negotiating with multiple teams, providing BlackBerry repair and recycle services  Reduced corporate BlackBerry device deployment costs by defining a re-use policy and implementing supporting services, eliminating new device costs altogether  Defined Service Level Agreements (SLA), measured adherence and identified/tracked root cause of misses  Created engagement process to ensure necessary inputs were complete; measured team performance with respect to on-time and scope; included change management process and implemented weekly project reviews with stakeholders  Evolved the team's service catalogue offerings by anticipating changing business needs and filling potential service gaps  Ensured processes and tools were at their most efficient by driving a Review / Refine / Automate / Integrate discipline  Responsible for staff project scheduling, performance reviews via regular 1:1 sessions quarterly and annual feedback, timesheets, expense claims and annual leave administration  Developed strong teams by constantly looking for collaborative projects and empowering employees' ideas, enabling individual professional growth through one-on-one coaching and rewarding good work with challenging projects  Responsible for the hiring of full-time and co-op staff, including headcount forecasting and justification, role description, resume selection and interviews  Identified project risk and required mitigation, first reviewing with partners and stakeholders and only escalating to senior management if required  Built excellent working relationships across the organization by focusing on communication and seeking input  Streamlined the team’s content management system by redesigning landing pages, defining guidelines for content storage, removing stale and duplicated information, and by implementing regular review cycles of each site's content, ensuring information relevance and accuracy Environment: BlackBerry, PlayBook, SAP, Oracle, JIRA, Confluence, MSProject Server, Microsoft Office, Livelink, RASCI, Swim Lanes, JXDM, NVLib, Inventory Management, Manufacturing, Logistics, SWConfig, BES, SLA, Risk Management, CMMI Reference 4 Nortel Networks Ottawa, Ontario 2003 – Sept 2004 Product Manager - Product Serviceability  Determined necessary metrics to be measured when assessing Data Network Management ease of use, integration, deployment and ability to be serviced effectively
- 4. ca.linkedin.com/in/joelorincz/ lorincz.joseph@gmail.com Mobile: 613.720.7797  Worked with Technical Support and Customers to define serviceability gaps and needs  Coordinated efforts with software development teams to define and document the product requirements  Worked with Project Management to schedule the features in upcoming releases  Communicated the schedule and any changes to the Sales team and other stakeholders Environment: Livelink, Telecommunications, Data Network Management Reference 3 Nortel Networks Ottawa, Ontario 2000 – 2003 Project Manager - Field Trials  Managed approximately 10 to 15 Customer Beta Trials for each new major software release, selecting most suitable sites to provide sufficient test coverage  Planned trial requirements, including configuration, technical support, individual site feature coverage scope and test plans for internal and external trial sites  Defined project plan (schedule, milestones, deliverables, exit criteria) for all field trials  Achieved trial deadlines by chairing daily meetings during project execution phase, providing regular status updates to stakeholders and removing road blocks  Monitored and reported on overall feature coverage progress, highlighted any risks and suggested mitigations to stakeholders and management Environment: Passport, Frame Relay, MPLS, Homologation, ISO 9001:2000, Alpha Trials, Beta Trials Reference 2 Nortel Networks Ottawa, Ontario 1997 - 2000 Technical Project Manager - Major Accounts  Managed relationship with 2 to 3 high-profile customers concurrently, overseeing both deployment of new networks and upgrades or expansions of existing ones  Created Project Charters defining deliverables, roles and responsibilities, resources, risk management plans, communication plans, project schedules, change management plans and project controls  Developed supporting documents (migration plan, site survey requirements, single-and multi-site commissioning test plans, etc.)  Executed baseline plan and approved updates via the Change Management Board, communicating the new plan and changes to all stakeholders  Built credibility by committing to and achieving realistic milestones  Chaired project review meetings with internal and Customer stakeholders and senior management, at times with multiple vendors present  Negotiated Service Level Agreements (SLA) with third-party suppliers to provide on-site hardware maintenance services  Responsible for resource negotiation, scheduling and utilization across multiple projects
- 5. ca.linkedin.com/in/joelorincz/ lorincz.joseph@gmail.com Mobile: 613.720.7797  Reviewed Customers’ acceptance plans and success criteria to ensure successful outcomes before project execution  Teamed closely with the Sales and Engineering teams to identify new sales opportunities  Managed Customer relationship, identifying and managing their top issues and being responsible for satisfactory resolution  Delivered projects on time, in scope and on budget adhering to +/- 10% goals Environment: DPN, Passport, Telecommunications, Quadrant Status Summary, Project Charter, SoW, WBS, Waterfall, PERT, Gantt, Risk Management, Matrix Management, Site Surveys, Installation, Commissioning, Acceptance Testing, Multi-vendor Reference 1 Nortel Networks 1994 - 1997 Project Manager - New Product Introduction  Partnered with Product Management and R&D to define product scope and project schedule from project initiation (Gate 0) to product retirement (Gate 4)  Negotiated major milestone deliverables for development and product teams required to deliver quality software releases on time and on budget  Led core and envelope teams (software and hardware development, verification, manufacturing, documentation, training, technical support and field operations) to meet schedule and scope for overall project  Chaired weekly status review meetings, documenting minutes, maintaining action register and reviewing risk register  Responsible for the creation and maintenance of all project artifacts  Improved product development process by reviewing and updating criteria for each major "gate", providing ability to tailor criteria at start of each project. Environment: DPN, Passport, Frame Relay, Telecommunications, Network Management, Gate Process, Core and Envelope teams Educational Background Masters Certificate in Project Management PMI – Project Management Institute, George Washington University Electronics Engineering Technologist Diploma Algonquin College, Ottawa, ON Professional Development Agile Scrum Training for Teams Lead (on) Leadership Essentials Peer Coaching Introduction to CMMI ISO for Auditors Business Fundamentals
- 6. ca.linkedin.com/in/joelorincz/ lorincz.joseph@gmail.com Mobile: 613.720.7797 Skills and Attributes ERP / MRP Systems Knowledge SAP (Inventory Management Module) Oracle Software Tools and Knowledge QualiWare Lifecycle Manager JIRA Confluence Livelink BlackBerry software loading tools Office Tools MS Office Suite including Visio, MS Project, SharePoint, MS Excel Data Communication Tools and Knowledge Data Communication Protocols including Frame Relay, ATM, MPLS, IP, Ethernet Memberships and Associations Agile and Lean Software Development Business Operations & Execution Best Practice Forum JIRA Community Product Owner's Help Desk SCRUMstudy BlackBerry for Business Ottawa Technology Network The Invest Ottawa Network The Ottawa Network Talent Collision Language Skills English Security Clearance Secret II