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E: lorraine@way2be.me Tel: 01327 850641 Mob: 07969 134887
Curriculum Vitae - Key Points:
 Dynamic and tenacious leader and consultantin local governmentand ‘notfor profit’ sectors.
 Substantial expertise in children’s and adultservices:education,social care,services to schools,familysupport,
parenting,youth services,early years, disabilities,young carers, SEND, looked after and adoption.
 Skilled projectmanager - able to drive forward multi-agencyprojects,involving and influencing a variety of
stakeholders
 Workforce and people development – recruitment, leadership training and team development
 Business developmentand contract development
 Expert coach and trainer in public and private sector: 1-2-1 and groups (NLP and Transactional Analysis trained)
 Passionate about public services and creating the environmentto support resilience in people and organisations
Work Experience/ ConsultancyProjects:
Adoption UK – Head of Training and Development (Trading)– FTE Aug 2014 – Current day
 Lead for the developmentand delivery of Adoption UK traded services in England ensuring thatthese meetthe
current and anticipated needs offamilies who adopt (includes Training,Membership,SupportGroups,Regional
Development,FamilyFinding Service).
 Design and implementa strategic developmentplan for the delivery of services for Adoption UK in England
(supporting overall strategic direction).
 Promote Adoption UK, by building key relationships with adoption agencies,social work departments,and child
and family services and other providers within the sector.
 Recruitmentand managementofa team of Regional Managers,who are both managing currentcontracts with
local authorities and growing new business,including training and supportservices.
 Budgetary responsibilityof Adoption UK’s services in England.
 Bid writing,contract management and design ofresearch projects.
 Currently responsible to Director of Finance and working as part of Senior Leadership Team.
Associate for REACH (Research in Practice),Associate Trainer for Young Minds and BEAT Adhoc
Carried out researchinto peer pressure for University of Brighton, Resilience Forum Feb 2013
Spurgeons UK - Children’s Services Lead for a Young Carers Project in Oxfordshire (20hrs) and Learning and
Development interim (time-limited, 15hrs pw) April 2013 – Aug 2014
L&D role (Time-limited):
 To develop a new national corporate induction programme for Spurgeons UK;
 Writing, piloting and overseeing the branding ofa Guide to Induction for Managers,a new induction framework
and checklist,welcome pack,corporate indication sessions;
 Induction for transition staffand other materials (videos);
 Required to manage a diverse project team within a tight timeframe;and
 Make recommendations for the implementation ofthe project.
Children’s Services Lead role:
 Developmentand managementofa young carers services across Oxfordshire;
 County-wide and national projects including external communications,digital developments and mentoring
project;
 Recruitment,training and induction ofnew staff;
 Developmentoftraining products;
 Home visits and managementof sessional staffwho carry out home visits;
 Partnership working with OCC Young Carers Team,Early Intervention Hubs and other agencies;
 Roll out of school standards project;
 Raising the profile of young carers with other agencies across Oxfordshire;
 Developing new funding streams;
 Contract monitoring and management;and
 Multi-agency network meetings for professionals,including CSE.
Resilience Programmes in Schools (Way2be.me) July 2010 – Aug 2014
 Own business,delivering confidence and emotional resilience programmes for children in primaryand
secondaryschools,including holidayclubs,after school programmes and peer mentoring projects.Transiti on
pupils,those atrisk of not achieving potential and parents being the main focus ofthe work. Developed an
LorraineHirst BA (Hons) MA

associate programme ofother consultants,currentlyoperating in the EastMidlands and South of England.
One-to-one coaching and mentoring for personal clients On-going
 Mentoring or coaching face to face or via Skype with adults,young people and families using coaching,
Transactional Analysis methods and other brief-solution approaches.
Schools workshop in Poland Jun 2012
 Ran a two-day workshop for young people with TA and Education colleagues on career,power and resilience
in an International School in Posnan,Poland.
Risk and Resilience Training - Northamptonshire County Council Feb 2010 – May 2010
 Researched,designed and delivered a series ofpilotworkshops for Local Operational Team Coordinators
around building confidence in their role and tools for understanding risk and resilience in young people.
Integrated Youth Offer/Targeted Youth Support - South Northants Council Dec 2008 – May 2010
 Completion ofa Council plan and currently developing the infrastructure for the delivery of IYO/TYS in South
Northants and now Daventry, including commissioning arrangements.Overseeing other Children and Young
People responsibilities,including playwork and integration of Common Assessment.
Targeted Family Support Commissioning - Herefordshire County Council Jun 2009 - Dec 2009
 Lead consultantdeveloping a needs-commissioning process;budgetof £337k on targeted family support
provision via a tender and wide consultation process;closelyaligned to the Think Family agenda.
Childcare Collaborative, Government Office Yorkshire and Humberside Oct 2008 – Mar 2009
 DCSF consultancywork to develop an Easy Guide to Marketing for Families Information Services in
partnership with Extended Services, including some specific consultancywith three authorities.
Consultant working in Wakefield City Council – 4 Children Nov 2007 – Mar 2008
 Created a practitioner childcare guide for children with disabilities and made recommendations with regard to
future direction - making childcare for those with children with disabilities more accessible and made
recommendations for developing provision.
Extended Schools – Family Support - Northamptonshire County Council (P/T) Nov 2005 – Jun 2009
 Needs analysis including identifying gaps in service provision and further developmentwork
 Advised on stakeholder involvement,including jointworking with other agencies and making
recommendations wider on-going consultation with the community,families and pupils
 Developmentofaction plans and business plans
 Strategic lead for Family Supportwithin Extended Schools and Children’s Centres
 Researched and developed the county strategy for family supportand parenting
North Romford School Improvement Consortium (part time, consultancy) May 2003 – Aug 2004
 Specialistadviser for multi agency work around the Children’s bill agenda and extended schools
 Developed a directory of multi agency services and information leaflets
 Directed funding applications to develop the work of the Consortium
 Designed and coordinated consultation with young people under a theme of healthy lifestyles
Best Value Review of Services to Vulnerable Children - LB of Hillingdon (P/T) Mar 2004 – Aug 2004
 Project Manager for cross-cutting,multi-agencyreview,working to AssistantDirector of Social Services,
included setup of infrastructure and processes for the review
 Developed the framework for the strategic vision for the borough linked to Children’s Bill
 Wrote detailed projectplans including consultation with various stakeholder groups
 Commissioned research into bestpractice and models offuture service development
Interim Manager - LB of Hammersmith Fulham Nov 2001- Aug 2002
 Managed Standards Fund budgetof over £1.5 million within the Inspectorate
 Managed staff developmentand training,including the production ofprogramm e ofcourses
 Carried out specific projectwork concerning the Corporate Performance Assessment;needs mapping and
analysis for BestValue review of Youth Services
Association for Public Sector Excellence - Services to Schools courses Sep 2001-Aug 2002
 Developed and delivered training for in-house providers ofservices on trading with schools

Children’s Fund – London Borough of Havering (part time, time limited) Apr 2002- Sep 2002
 Needs analysis and co-ordination ofpreventative strategy for the developmentphase ofHavering’s Children’s
Fund for 5-13 year olds
 Assessed the effectiveness of the Local Strategic Partnership and made recommendations for improvement,
including improving the partnership for the benefitof residents
Other Recent and Past Employment History:
North Romford Consortium – Project Manager, LB Havering May 2001- Feb 2003
Best Value Project Manager- London Borough of Havering Sep 1999- May 2001
Senior Service Development Officer (Adults) - London Borough of Barnet Dec 1997- Sep 1999
Training Officer - Parkinson's Disease Society May 1996- Dec 1997
Area Officer - Parkinson's Disease Society Aug 1993- May 1996
Information Officer - Muscular Dystrophy Group Dec 1991- Aug 1993
Information Officer - Spinal Injuries Association May 1990- Dec 1991
Other employment: Worked in Italy – teaching English for Berlitz Language School and,in the summer of1989,
and as a Project Manager within a Family Practitioner Committee (health) during degree placementyear.
Skills and Experience:
 Multi-skilled projectmanagement
 Workforce and staff development
 Confidentcoaching skills
 High-level consultancyand influencing skills
 Leadership skills
 Line management,team developmentand recruitment
 High level communication skills
 Seasoned trainer and speaker
 Volunteer development
 Designed and delivered multi-agencytraining for professionals,volunteers users and paid staff
 Presentation skills
 Developmentofstrategy and policy options
 Commissioning/procurement,action planning and service development
 Performance management
 Quality assurance and qualityawards
 Qualitative and quantitative research skills
 Analysis and interpretation of complexdata
 Knowledge of assessment frameworks
 Knowledge of transition projectand developmentofparent forums
 Bid-writing/funding applications
 Working with and for schools in a strategic and developmental capacity
 Developmentofmulti-agencyworking and early intervention at local and strategic levels
 Managementof budgets (up to £3.5 million) Lead for DfE funded projects (North Romford)
 Mediation skills
 Partnership working with the LEA, social services,health,police and others
 Value for money audits (BestValue) and cost-benefitanalysis
 Performance systems and indicators
 User consultation and user/service involvementtechniques
 Liaison with senior managers
 Developed voluntary sector service provision and commissioning
 Negotiation
 Business planning
 Developmentoflocal welfare provision for NGOs
 Awareness,fundraising,seeking sponsorship,organising events and information provision
 Project management,monitoring and evaluation ofprojects
 Information services and databases
 Exhibition and conference work, campaigns

 Literature production
Formal Education/ Qualifications:
Brunel University - MA Policy & Managementof Care Services: 1995 - 1998
De Montfort University - BA (Hons) Public Administration: 1985 - 1989
‘A’ Levels - Biology, Economics & General Studies: 1983 - 1985
‘O’ Levels - 8 in total, including Maths and English: 1981 - 1983
Other courses/ Qualifications:
 Safeguarding Children and Vulnerable Adults - Feb 2015
 Mental Health First Aid – Jun 2013
 Educational and Organisational Transactional Analysis - Completed Year 1 of 2 year course – Feb-
Nov 2013
 BASIC-PH - Resilience measuring method – One day course with Jogo (local provider)
 Transactional Analysis - Foundation: Feb 2011 – Sep 2011
 Writing for Work – Sue Knight: Nov 2011
 Provocative Therapy (Coaching through humour) – Frank Farrelly: Nov 2011
 NLP Practitioner – Sue Knight: Feb 2010 (Completed Feb 2011)
 Transactional Analysis – TA101 (Psychology of communication):Jan 2009
 University of the First Age (learning preferences and techniques to supportlearning):September 2009
 Solihull Approach (Strengths –based approach to working with families):June 2009
 Coaching Skills for Leaders - VI International: May 2008 – September 2008
 Listening skills training and other shortmanagementcourses – 2004-2008
System and IT Skills:
Microsoft Office Social media Design skills Databases
Affiliations and other voluntary experience:
 Associate Member of Association ofCoaching and Institute of Transactional Analysis
 Recentexperience of being a school governor of local primaryschool and volunteer work at local pre-school
 Vice-chair of the Social Care Group of the British Quality Foundation between 1999 and 2003.Involved
designing and co-ordinating a series ofseminars and network meetings for members
Hobbies and interests:
Jogging,reading,travel, languages (Italian,Spanish),keeping fit,writing, cycling, meditation
References:
Available on request

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Lorraine Hirst - General CV Dec 2015

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Lorraine Hirst - General CV Dec 2015