Louis Vuitton is a 164-year-old luxury brand founded in 1854 that generates $9.9 billion annually from luxury goods. It targets wealthy women aged 35-54 who value craftsmanship and prestige, as well as fashionable younger women aged 18-34. Louis Vuitton segments customers based on demographics like age and income, psychographics like lifestyle, and usage behaviors. It positions itself as a prestigious brand through high-quality leather goods and has direct control over its 460 store locations globally. To attract new customers, Louis Vuitton is enhancing the user experience of its website and launching a new Voyager perfume to increase its market share in the lucrative perfume business.
2. Founded 1854 ,164 years ago
locations-460 (2017)
Michael Burke (Chairman & CEO)
Nicolas Ghesquiere (Creative Director)
Virgil abloh (Creative Director)
Products-Luxury goods
Revenue- $9.9 billion (2017)
Number of employees -121,289 (2014)
3. Current target market
Targets consumers that value fine craftsmanship
, tradition , style and exclusivity.
Targets wealthy aged women from 35 to 54 years old.
Targets affluent young fashionable female brand
aspirant aged 18 to 34 years old having disposable
income.
Targets upper fashionably aware economic social class
who have need to feel prestigious
Targets consumers who feel importance of self esteem
and power
4. Segmentation strategy
It includes 3 segmentation as follows:-
Demographic:
Age
Sex
$75,000 plus constituting high disposable
income
Psychographic:
Lifestyle
Jet setters
Trendsetter
Prestige pursuers
5. Usage
Heavy user
Collection and storage of buyer information
at the point of sale
Heavy user are sent seasonal catalogues
7. Competitor brands
Affluent women
PRADA affluent women 20-30 styilistically simple,high-end
company Target market Product positioning
GUCCI Actual jetsetters
Social elites who are
wealthy
Distinctive , high-end
products
Compete on quality
PRADA Affluent women 20-30
Fashionista seeking
timeless products
Shop luxary brands and
carefully follow fashion
trends
Target heavy users
Market leader in
sunglasses
High price
Best known for
accessories
Target brand loyalist
Compete on quality
8. HERMES Women of all ages
Super luxury
consumer
Social elite , shops
hermes
Because all the women
in her family do
Expensive and
exclusive
High quality , hand
made
Best known for specially
skill scarves and their
h logo on leather
products
CHANEL Females 35-49,often
married
Heavy users
Shop chanel in all product
areas ,
shoes,clothing,cosmetics
Chic and elegant product
Timeless exclusive
Best recognized for
quilted leather bags
,lipstick and apparel
10. They do not sell any of their branded products in departmental
stores. They feel that they have the best possible options to sell their
products in their own stores, as their salespersons are highly
professional with a keen mindset to tackle the customers in an
intimate and warm environment.
In the long term, this marketing strategy helps in the reduction of
intermediary costs that other brands face while selling through long
channels of distribution. This also results in direct dealings with the
customers that lead to efficient and friendly relations.
All its stores are located at very high profile and prime locations.
Products in these stores are prominently displayed keeping in mind
the latest fashions.
Louis Vuitton has opened its outlets in different parts of the globe and
they have at least three hundred retail outlets. This includes stores in
Los Angeles, Dubai, Las Vegas, New York, Paris and Tokyo. Online
purchase of Louis Vuitton products is possible only in the United
States.
11. LV attracting new customers by enhancing User
experience design of its web site.it includes graphic
design of web portal
14. When we hear the term guerrilla marketing, its hard
not to think of guerrilla warfare -- which makes sense,
since thats where this style of marketing got its name.
In marketing, guerrilla techniques mostly play on the
element of surprise. It sets out to create highly
unconventional campaigns that catch people
unexpectedly in the course of their day-to-day
routines.
Budget-Friendly
What marketers really enjoy about guerrilla marketing
is its fairly low-cost nature. The real investment here is
a creative, intellectual one -- its implementation,
however, doesnt have to be expensive.
In a way, guerrilla marketing works by repurposing
your audiences current environment. Evaluate it, and
figure out which segments of it can be repurposed to
include your brand
15. Voyager perfume
Brand extension why perfume?
Available by all our competition , missing
from the LV catalogue
To cater to the already existing loyal LV
customer
Fulfill desires of people of owing a LV
product
Increase the market share
Increase revenues
16. Competitors analysis
Perfumes when sold through selective
distribution channels are clearly luxury
products , even if they corresponds to
low-priced items.
Brands like CHANEL , LANCOME,
ESTEE LAUDER , DIOR and LANVIN
launched perfumes as early as the 19th
century.
Other luxury brands like CHANEL ,
DIOR and ARMANI have an aided
awareness of around 80% to 90%
through their perfumes.
18. semantics-why voyager
Core buisness of the brand- luggage maker
LV heritage and signature products
The LV customer who likes to travel and
visit new places but one thing is constant:
the LV bags , luggage and accessories
Simple name and easy to remember
Good sonority
Invite the customer to travel and dream
19. Characteristics
Positioning
Global brands with extended product
proportions
Target the largest audience by creating desire
with permission
Accessibility
A well established historical brand open sits
door to YOU for a luxury land experience
In line with customers looking for personal
fulfillment over material / statutory distinction
20. customers
Everyones welcome
Price is not a discriminator in absolute terms , but
remains a filter in relative terms