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Developing a national recruitment
campaign for local government
PPMA Conference
26 April 2024
Background
 94% of councils experiencing recruitment and
retention difficulties
 Unlike other sectors, no national brand or
campaign for local government careers
 800 different roles, 1.3m people working in
the sector
 Funding from UK Government to co-produce
a national recruitment campaign for local
government
 Pilot in year 1 (North East), roll-out year 2
Development of the campaign
 Co-production with local government sector and Solace
 360+ attendees across 19 events (Sept to Dec 2023)
 National research with 2,300+ participants
 Representative sample group based on ONS census data
 Demographics, education, employment, geography
 Perceptions of local government careers, and motivators
 Creative development, testing and refinement
 Including feedback from sector and North East
 Media campaign in the North East (Jan to March 2024)
Campaign materials
Campaign materials
Statistics from first weeks of campaign
Statistics from first weeks of campaign
Statistics from first weeks of campaign
Statistics from first weeks of campaign
Statistics from first weeks of campaign
Evaluation findings
 Across all channels: 17m+ impressions, 100,00+ clicks
 Diversity of career opportunities and prospects messaging is
performing best across all channels
 Good level of recall of the campaign for North East residents
 More positive image of their local council, and as an employer
 More open to job opportunities with their local council
 Applications to North East Jobs: +8.96% YOY in February 2024
 Visitors to North East Jobs were more committed to applying
Next steps
 Independent evaluation completed
 Proposal to UK Government for national roll-out
 30 April 2024  LGA event for all councils
 Spring/Summer 2024  Engagement with all regions
 Autumn 2024  Ambition for national roll-out
LoveLocalGov - Chris Twigg, Inner Circle

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LoveLocalGov - Chris Twigg, Inner Circle

  • 1. Developing a national recruitment campaign for local government PPMA Conference 26 April 2024
  • 2. Background 94% of councils experiencing recruitment and retention difficulties Unlike other sectors, no national brand or campaign for local government careers 800 different roles, 1.3m people working in the sector Funding from UK Government to co-produce a national recruitment campaign for local government Pilot in year 1 (North East), roll-out year 2
  • 3. Development of the campaign Co-production with local government sector and Solace 360+ attendees across 19 events (Sept to Dec 2023) National research with 2,300+ participants Representative sample group based on ONS census data Demographics, education, employment, geography Perceptions of local government careers, and motivators Creative development, testing and refinement Including feedback from sector and North East Media campaign in the North East (Jan to March 2024)
  • 5. Statistics from first weeks of campaign
  • 6. Statistics from first weeks of campaign
  • 7. Statistics from first weeks of campaign
  • 8. Statistics from first weeks of campaign
  • 9. Statistics from first weeks of campaign
  • 10. Evaluation findings Across all channels: 17m+ impressions, 100,00+ clicks Diversity of career opportunities and prospects messaging is performing best across all channels Good level of recall of the campaign for North East residents More positive image of their local council, and as an employer More open to job opportunities with their local council Applications to North East Jobs: +8.96% YOY in February 2024 Visitors to North East Jobs were more committed to applying
  • 11. Next steps Independent evaluation completed Proposal to UK Government for national roll-out 30 April 2024 LGA event for all councils Spring/Summer 2024 Engagement with all regions Autumn 2024 Ambition for national roll-out