The armed forces and the NHS have superbly effective national recruitment campaigns so why not local government? Inner Circle Consulting director Chris Twigg introduces the creators of some of the UKs most wellregarded recruitment campaigns, to describe their strategies and the essential ingredients of success; the impact a good campaign can have, at a time when recruitment has never been more difficult; and how your ideas might shift perceptions of local government away from potholes and bins, to a shared sense of purpose and desire to have a positive impact on the world values that connect with a huge pool of potential talent.
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LoveLocalGov - Chris Twigg, Inner Circle
1. Developing a national recruitment
campaign for local government
PPMA Conference
26 April 2024
2. Background
94% of councils experiencing recruitment and
retention difficulties
Unlike other sectors, no national brand or
campaign for local government careers
800 different roles, 1.3m people working in
the sector
Funding from UK Government to co-produce
a national recruitment campaign for local
government
Pilot in year 1 (North East), roll-out year 2
3. Development of the campaign
Co-production with local government sector and Solace
360+ attendees across 19 events (Sept to Dec 2023)
National research with 2,300+ participants
Representative sample group based on ONS census data
Demographics, education, employment, geography
Perceptions of local government careers, and motivators
Creative development, testing and refinement
Including feedback from sector and North East
Media campaign in the North East (Jan to March 2024)
10. Evaluation findings
Across all channels: 17m+ impressions, 100,00+ clicks
Diversity of career opportunities and prospects messaging is
performing best across all channels
Good level of recall of the campaign for North East residents
More positive image of their local council, and as an employer
More open to job opportunities with their local council
Applications to North East Jobs: +8.96% YOY in February 2024
Visitors to North East Jobs were more committed to applying
11. Next steps
Independent evaluation completed
Proposal to UK Government for national roll-out
30 April 2024 LGA event for all councils
Spring/Summer 2024 Engagement with all regions
Autumn 2024 Ambition for national roll-out