LUATEL-Brochure-US
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We are a multilingual contact center providing customer service across multiple channels 24/7 from locations in Brazil, Germany, and Romania. We offer support in 18 languages and provide onshore, nearshore, and offshore outsourcing solutions. Our core services include inbound activities like customer care, help desk support, and information services as well as outbound activities like sales, appointment scheduling, and surveys.
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This job posting is seeking a Business Development Manager for a fast-growing technology company that provides customer retention and acquisition solutions. The role will focus on developing new client relationships and generating revenues within the UK market by selling the company's Software-as-a-Service products to Tier-1 service providers. An ideal candidate will have extensive experience selling complex B2B SaaS solutions, a track record of overachieving on sales targets, and experience selling to C-level executives in the telecommunications sector. Responsibilities include developing and maintaining a sales pipeline, securing new client contracts, and providing regular updates and reports on sales progress.Salesupply Presentatie 2010
Salesupply Presentatie 2010toinebastiaans
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Salesupply aims to enable global e-commerce by providing localization services for webshops to sell across borders. This includes providing a local address, customer support in local languages, and fulfillment services. Major e-commerce markets highlighted for opportunities include China, India, Brazil, the US, and the EU. Salesupply offers three packages to cover different regions of Europe, providing services and support to help webshops succeed in cross-border sales.Avertising
AvertisingTony Doubell
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The document discusses how SMS platforms can benefit advertising agencies and marketing firms by allowing simple and time-critical communications to be shifted from sales, client services, and other teams to mobile. Careful integration of SMS with existing CRM and advertising software could streamline communications with clients during campaigns. Key uses of SMS outlined include scheduling appointments, promotions, updates on project status, and more. Overall the document promotes SMS as a way for advertising and marketing firms to better manage communications and clients.Francine Rocha Regional Manager
Francine Rocha Regional ManagerFrancine Rocha
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Francine Rocha has over 10 years of experience in sales and project management roles. She is currently the Regional Manager for Nestle Nespresso UK&I, where she is responsible for 150 stores in the South Central region and achieving sales targets through projects like product demonstrations. Previously, she was the Commercial Development Executive at Nestle Nespresso, where she successfully managed projects like implementing a new SAP system and developing processes to increase promotional POS execution and reduce waste. Francine is skilled in communication, relationship building, and identifying solutions to improve efficiency.LUATEL-Brochure-US
- 2. HELLO! We are a multilingual contact and customer care service center who offers high quality services from our branches located in Brazil, Germany and Romania, operating 24/7/365.
- 3. MULTILINGUAL We are We provide active services across the globe in Bulgarian, Czech, Danish, Dutch, English, French, Georgian, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish and Ukrainian. 03
- 4. 24/7/365 Operating We operate globally, delivering multichannel communication across the globe in different time zones and merging business days.
- 5. To reach our goal of delivering only excellent customer service experiences, we are equipped for rendering full service in MULTICHANNEL communication: CALL, FAX, SMS, CHAT, VIDEO-CHAT, E-MAIL, Skype, SOCIAL MEDIA, Whatsapp (Beta). 05 MULTICHANNEL We do it
- 6. ONSHORE NEARSHORE OFFSHORE LUATEL provides ONSHORE outsourcing services from its service centers in the USA, Brazil, Germany and Romania. All locations share one same focus: meeting our standardized corporate quality requirements to make sure our in-country customers canrelyonthewellestablishedLUATELservicequalitystandardswithoutcompromise. Our service center in Bucharest successfully operates NEARSHORE outsourcing services in several different languages, like: Bulgarian, Czech, English, French, Georgian, German, Hungarian, Lithuanian, Polish, Romanian, Russian, Slovak, and Ukrainian. Depending on the business strategy our customers follow, we engage as a direct partner, as Co-source or as a subcontractor, providing native speaker level customer services and support, Multi- and Omni-channel based, with a smile in our voice and committed to deliver excellent quality and customer care experiences.
- 7. INBOUND OUTBOUND A conversation - the most ancient way of human communication. Results and success are conquered, mostly, through use of the voice - only on secondary level written or printed communication help us reach our goals. A conversation doesnt always need a long preparation time; it reduces production delays and allows you to reach the point of making a decision much faster. Currently our core activities in inbound services are: - Appointment scheduling - Back office operations - Classic customer care - Help-desk: support and co-browsing - Information services. Currently our core activities in outbound services are: - Sales: Sales, pre-Sales and after-sales - Appointment scheduling - Address qualification - Phone surveys 07
- 8. SC LUATEL srl 1B Pipera Blvd, 2nd floor, Cubic Center, Voluntari, 077190 Ilfov, Romania Fon: +4021 794 8688 Fax: +4021 794 8689 E-Mail: sales@luatel.com www.luatel.com