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Lubna Iram
Mobile: +971 55 6373107 E-mail: lubnafarrukh2@gmail.com
Seeking significant and challenging opportunity based out Dubai in the area of General management
and administration where I can contribute with 4 years of professional and entrepreneurship exposure in
Customer Services, Teaching, Surveyor, general administration, and customer relation.
Strengths
 Strong background in Customer Services  Enthusiastic-Adaptable-Quick Learner
 Excellent coordination and organization skills  Adaptable to dynamic business scenarios
 Performance driven & excellent team player  Honesty and integrity
QUALIFICATIONS
Bachelor of Arts General Group
Allama Iqbal Open University Islamabad, Pakistan
2007
Board of Intermediate & Secondary Education Rawalpindi, Pakistan 1997
Board of Intermediate & Secondary Education Rawalpindi, Pakistan 1993
Others:
ï‚· Type writing
ï‚· Efficient in Microsoft Office (Word, Excel, PowerPoint)
 Demonstrated abilities to work independently or within cross-functional teams; multitask on several
assignments and meet strict deadlines.
 Dealt tactfully with multinational people and demonstrated excellent leadership skills.
 Recognized as a quick learner who can easily understand and adapt company processes.
1. Supported Family business (Embroidery and tiffin supply) 2011 – 2015
ï‚· Managed customers relationship and new customers
ï‚· Contributed in cost estimation and sales & Service price determination.
2. Customer Service Representative - Certis Guarding Service, Dubai UAE M a r 09 – Sep 10
ï‚· Liaise with internal departments at the branch in incoming & outgoing mails
ï‚· Responsible of ordering stationary items
ï‚· Maintain and store files.
ï‚· Receiving and sending mail.
ï‚· Filling and maintain documents of consumer and finance files in proper order.
3. Surveyor – PLAN NGO, Pakistan June 07 – Dec 08
4. Data Entry Operator – Nadra Software House Lahore Pakistan June 06 – Dec 06
5. Teacher – Munir Public School Chakwal, Pakistan 2004 – 2006
6. Teacher - Tiny Star Model School Pakistan as a Teacher Pakistan 2000 - 2003
General Management (Administration & Operations)
ï‚· Play an important role in decision making process with direct impact on business operations, client
service, and staff motivation.
ï‚· Provide leadership and direction to staff to foster development opportunities and motivate high
ACHIEVEMENTS
CAREER SNAPSHOT
AREAS OF EXPERTISE
Page 2 of 2
Performance.
ï‚· Capable to resolve operational issues to improve workflow thereby achieve optimum productivity.
ï‚· Establish goals and deadlines; monitor performances and operations progress.
ï‚· Plan, develop and carry out strategy for management and development to meet agreed
organizational performance.
 3 Weeks Civil Defense, Basic General Training Course from civil Defense Department Chakwal,
Pakistan
 8 Weeks Computer Course from Fauji Foundation Technical Training Centre Chakwal, Pakistan
 6 Month Computer Course from CSC College Chakwal, Pakistan
Nationality : Pakistani
Date of Birth : 15th April 1977
Marital Status : Married
Languages known : English, Urdu
Passport details : AC 1950473
Date of Expiry : 13April2025
Visa Status : Visit Visa
Will furnish upon request
Professional Development
Personal details
REFERENCES

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Lubna Iram CV

  • 1. Page 1 of 2 Lubna Iram Mobile: +971 55 6373107 E-mail: lubnafarrukh2@gmail.com Seeking significant and challenging opportunity based out Dubai in the area of General management and administration where I can contribute with 4 years of professional and entrepreneurship exposure in Customer Services, Teaching, Surveyor, general administration, and customer relation. Strengths ï‚· Strong background in Customer Services  Enthusiastic-Adaptable-Quick Learner ï‚· Excellent coordination and organization skills  Adaptable to dynamic business scenarios ï‚· Performance driven & excellent team player  Honesty and integrity QUALIFICATIONS Bachelor of Arts General Group Allama Iqbal Open University Islamabad, Pakistan 2007 Board of Intermediate & Secondary Education Rawalpindi, Pakistan 1997 Board of Intermediate & Secondary Education Rawalpindi, Pakistan 1993 Others: ï‚· Type writing ï‚· Efficient in Microsoft Office (Word, Excel, PowerPoint)  Demonstrated abilities to work independently or within cross-functional teams; multitask on several assignments and meet strict deadlines.  Dealt tactfully with multinational people and demonstrated excellent leadership skills.  Recognized as a quick learner who can easily understand and adapt company processes. 1. Supported Family business (Embroidery and tiffin supply) 2011 – 2015 ï‚· Managed customers relationship and new customers ï‚· Contributed in cost estimation and sales & Service price determination. 2. Customer Service Representative - Certis Guarding Service, Dubai UAE M a r 09 – Sep 10 ï‚· Liaise with internal departments at the branch in incoming & outgoing mails ï‚· Responsible of ordering stationary items ï‚· Maintain and store files. ï‚· Receiving and sending mail. ï‚· Filling and maintain documents of consumer and finance files in proper order. 3. Surveyor – PLAN NGO, Pakistan June 07 – Dec 08 4. Data Entry Operator – Nadra Software House Lahore Pakistan June 06 – Dec 06 5. Teacher – Munir Public School Chakwal, Pakistan 2004 – 2006 6. Teacher - Tiny Star Model School Pakistan as a Teacher Pakistan 2000 - 2003 General Management (Administration & Operations) ï‚· Play an important role in decision making process with direct impact on business operations, client service, and staff motivation. ï‚· Provide leadership and direction to staff to foster development opportunities and motivate high ACHIEVEMENTS CAREER SNAPSHOT AREAS OF EXPERTISE
  • 2. Page 2 of 2 Performance. ï‚· Capable to resolve operational issues to improve workflow thereby achieve optimum productivity. ï‚· Establish goals and deadlines; monitor performances and operations progress. ï‚· Plan, develop and carry out strategy for management and development to meet agreed organizational performance.  3 Weeks Civil Defense, Basic General Training Course from civil Defense Department Chakwal, Pakistan  8 Weeks Computer Course from Fauji Foundation Technical Training Centre Chakwal, Pakistan  6 Month Computer Course from CSC College Chakwal, Pakistan Nationality : Pakistani Date of Birth : 15th April 1977 Marital Status : Married Languages known : English, Urdu Passport details : AC 1950473 Date of Expiry : 13April2025 Visa Status : Visit Visa Will furnish upon request Professional Development Personal details REFERENCES