Lucia Lupi INPUT 2016 sharing responsibilities
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Conference Presentation of the paper "Real society in virtual space: a new platform to share responsibilities in urban regeneration processes". INPUT 2016, Turin. Presenter: Lucia Lupi
Lucia Lupi INPUT 2016 sharing responsibilities
- 2. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 2 SCENARIO URBAN REGENERATION Integration of public and private initiatives Improvement of life quality community resilience local development New solutions to local problem mostly socio economic than physical Enhancement of urban resources despite the scarcity of funds How?
- 3. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 3 How? INVOLVING EACH COMPONENT OF THE SOCIETY SUPPORTING A REAL ENGAGEMENT CHOOSING TO ACT Society PA + citizens Illusion of one to one relationship Society = PA, business, organizations, institutions, informal groups, citizens Protocols and interactions Investment of time and resources Specific goals / Common vision Engagement Informing-consulting- voting-reporting Cooperation / Co-production Participation Consequences of actions on roles and personal, professional and territorial networks. Risk/opportunity Public impact of actions CLEAR ATTRIBUTION OF RESPONSIBILITIES IN ACTING AND PURSUING COMMON GOALS
- 5. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 5 Main issues Representation of the social framework in a digital environment PLURALITY OF PLAYERS, ROLES, TYPE OF INTERACTIONS, PROCEDURES, PERSPECTIVES, MUTUAL TRUST OR CONFLICTS Functionalities vs usability UTILITY, KIND OF TOOL, REQUIREMENTS, EXPECTATIONS Complexity Current fragmentation Transfer traces of real world in a virtual space People engagement
- 6. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 6 1-EXISTING DIGITAL PLATFORMS User and information management Mapping Issues reporting Virtual reality 3d environment Community life Local platforms Application for location-based communities Smart citizenship Discussions and voting City sensing
- 7. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 7 1- LIMITS One-to-one relations with local institutions: lack of responsibility and trust Close and homogeneous networks: no interexchange nor conflict management Passive users: focus on advocacy and punctual information Low level of involvement, especially continuous over a medium time interval Levelling of contribution Misunderstanding between area-based initiatives and network based initiatives at local level. Ambiguous environments, no impact nor clear consequences of actions
- 8. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 8 1- Focus on EXISTING social network - personalist logic - other goals - relations based on personal connections - a global perspective - misuse
- 9. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 9 2 - HOW A CIVIC SOCIAL NETWORK SHOULD BE? - Public Scope - Network logics - Relations based on acting together in the same space - A multiscale perspective, from neighborhood to region - Individual and collective users
- 10. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 10 2 - PUBLIC SCOPE CONTEXT: pre-existing relationships among all players at local level PROCESS: the chain of actions and effects on both groups towards a common outcome in relation to their objectives/needs OBJECTS: process outputs, the information artifacts produced in relation to actions and data shared within the network
- 11. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 11 2 - CONTEXT General framework: Multi-purpose and multi-thematic Spatial proximity Interactions through entities Design principles Map-based application Public contents only No ranking No user profiling Functionalities map-based interface global map and global calendar multi category system multi theming Removed Private messaging Private groups Profile-based recommendation Distance ranking
- 13. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 13 2 - PROCESS General framework: Actors directly or indirectly involved in local initiatives Two levels of engagement Initiatives as chain of actions made by different actors Common entities (no strong authorship) Design principles Citizen and Collective users with similar powers Public groups Coordination activities Cluster entities Enhance filtering over user scope Functionalities Citizens and Organization profiles Strong user verification Cooperative actions on common entities Public groups Personal and group map Removed User scope Private groups Bottom-up visibility
- 14. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 14 2 - OBJECTS General framework: Non anonymity of Users Spatial and timed entities Places Facts (Events and News) Memory and experience (Extras) Relations among entities Design principles First-level entities Second-level entities Functionalities Generic entities with time and space features Relations among entities Second-level entities with different authors Collective moderation Versioning Removed Strong ownership over contents
- 15. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 15 FIRST LEVEL ENTITIES PLACES space of actions EVENTS interconnected actions associated to a specific time interval NEWS timed information about facts EXTRA insights documenting activities, projects, initiatives GROUPS operational space aimed to support discussions, local coordination, self organization STRUCTURED, MODULAR, COLLABORATIVE, TIMED, GEO-REFERENCED
- 16. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 16 3 - METHODOLOGY USER CENTERED DESIGN AND CONTEXT/GOAL APPROACH Continuous cycle of user engagement, development and testing 1st Cycle: from participation to the platform outline Requirements / expectations Implementation and modeling Testing in use 2nd Cycle: dynamic platform use in working environment Use patterns Smart defaults Entities business logic Long term continuative uses Transversal applications emergencies, infrastructures, urban planning
- 17. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 17 1st CYCLE participatory design Phase 1 Requirements elicitation and solution finding Phase 2 Testing and iterative evaluation Phase 3 - Experimentation on use patterns Phase 4 - Case studies and alternative applications
- 19. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 19 1st CYCLE participatory design Phase 1 Preliminary activities - requirements elicitation 1 Living Lab 100 participants - public and private players in mixed team 5 topics: services accessibility, group coordination, local promotion, events management, activities documentation. Objective: to collect input and define the requirements of a new web application intended to support real communities and co-production processes at a local scale.
- 20. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 20 1st CYCLE participatory design Phase 1 Technical solutions Version One of FirstLife Entities Properties Categorization systems Data visualization Result : a mapping tool
- 22. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 22 1st CYCLE participatory design Phase 2 Testing and iterative evaluation 40 Meetings and working mixed groups Objectives: Assessment of the social acceptability of the platform Evaluation of the platform usability Testing of new functionalities
- 23. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 23 1st CYCLE participatory design Phase 2 Implementation and modeling Version Two First level entities (Places, events, news) Research options Result: a map-based information tool
- 24. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 24 1st CYCLE participatory design Phase 3 - Experimentation on use patterns 30 Workshops involving on average 15-20 participants (600 p) in at least a cycle of 2 seminars or labs. Trial site: Turin, Circoscrizione 2-4-7-10. Topics: Public information and public interest Actions and roles of players in the space and over the time Digital platform and collective activities Objectives: Training about how to use the platform Scenarios development Use patterns Usability evaluation Definition of internal policies about content
- 26. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 26 1st CYCLE participatory design Phase 3 - Experimentation on use patterns Version three First and second level entities (NEW) Content logics and structures Timeline or global calendar Result: a platform for a multiperspective and dynamic representation of spatial entities
- 27. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 27 Relationship of platform FEATURES and the representation of social reality Second-level entities Enabling multiple contributors enables multiple perspectives Avoids conflicts Do not require shared goal User responsibility Organization profile Different weight to users Responsibility to organized users Self evaluation of contents by users
- 28. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 28 1st CYCLE participatory design Phase 4 - Case studies and alternative applications Collaborations and experimental applications TeenCarto http://www.teencarto.it/ Librare http://www.librare.org/ SeeS@w http://seesaw.di.unito.it/ Miramap http://www.miramap.it/ Objectives: test and implement new functionalities solve theoretical or technological problems offer new solution to social issues and user context constraints
- 29. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 29 1st CYCLE participatory design Phase 4 - Case studies and alternative applications Version 4 New definition of entities Improvement of contents structure Timeline as filtering tool Tree maps to manage category spaces Integrability of external protocols and management tools Graphic identity Result: an urban data platform intended for public purposes and groups coordination
- 30. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 30 1st CYCLE participatory design Version 4
- 31. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 31 2nd CYCLE CO-DESIGN From September 2016 Working on the 5th VERSION of FirstLife Co-design platform applications with local player and transversal networks
- 32. INPUT2016 | e-agor|e-a粒凌略 for the transition toward resilient communities 32 2nd CYCLE CO-DESIGN FL as a platform for: Work and coordination Local promotion Projects and initiatives Participatory processes Sharing of experiences Educational paths Open Data visualization Information and citizen journalism