Lux gsj guidebook-2013
- 1. The 2013 Luxembourg Service jam event guide book luxsjam.fi4si.eu
- 2. The 2013 event guide book What: is the event about When: Timing – Time frame – Time line Why: Have fun designing services across fields and disciplines/Bring answer to local needs Who: Everybody wanting to have fun inventing and prototyping services(Students/ Nerds/ Geeks/ Artists/ finance analyst/ Multiform engineer...) Where: The Impactory coworking space Luxembourg How to: register
- 3. What : What is the event about On the first weekend of March 2013, people interested in service and customer experience will meet at locations all over the globe. They will be designers, students, academics, business people, customers, mums, kids and grand-dads. Entrepreneurship Social inclusion Smart city & society within the proposed Cultural activities theme by the GSJ you Leisure & sport activities can pursue our own Sustainable cities design issues and ethical endeavours Design for all & by all
- 4. When: Timing – Time line – Time frame Teams are encouraged to stay/rotate and work on site all 6 p.m Global along the event Service Jam duration theme revealed Jam launched 6 p.m service in Luxembourg concept presentation 01 March 02 March First jammers to start on Friday 24 hrs 01 March 6 p.m Local Hamilton, New Zealand site (05 a.m in Luxembourg)
- 5. When: 2 days to invent new services Participants are invited Sat 02/03/13 to introduce themselves on the first phase of 10 a.m event, to communicate on their interests and expertises Prototyping & concept proofing Fri 01/03/13 5 p.m Welcome Consolidate concept pitch Exploration Presentation 1st concepts As you wish p.m/a.m 20:00 p.m
- 6. Friday 01/03/13 Event Time Line 5 p.m Welcome GSJ 2013 topic release Explorati Idea pitch on to Idea vote & team building ideate Draw, illustrate, design phase 8 p.m Expose Break 1st concepts Illustrate service history DAY 1 work as long as needed
- 7. Saturday 02/03/13 Event time line Sat 02/03/13 09a.m Illustrate story board Play customer service pathway Concept & Record service testing/ street interview prototyping 4 p.m Demonstrate concept proofing Break Build concept Consolidate service offer in a pitch pitch 6 p.m End of design DAY Presentation 2 10:00 a.m
- 8. Why : Have fun designing services Meet a lot of cool people at all levels of experience Work through a whole design process in one weekend Experienced or completely new to the field, you will learn more about service design experience. Pick up a load of new ideas and work practices Design the best concept to win 3 months of membership at the Impactory to bring your service to market
- 9. Who: Everybody, explorers who want to have fun inventing and prototyping Designer Practitioner Health Engineer Student Developer Analyst Multidisciplinary Financial Co-innovation Counsel Economist Architect adventure Customer Planner web specialist
- 10. Where: The Impactory co-working space 29, Bd Grande- Duchesse Charlotte L-1331 Luxembourg
- 11. How to: Register and join us luxsjam.fi4si.eu