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Amanda Neylon
Head of Digital
7th April 2015
One in two of us will get cancer.
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
How did we make social everybody's job?
1.  Awareness
2.  Set the vision, objectives and get commitment from the top
3.  Formal training sessions
4.  Informal role specific training
5.  Develop lots of supporting information
6.  Job descriptions & clear roles and responsibilities
7.  Continually update
8.  And then update again.....and again......
16
So Social email
So social email
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
22
23
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
Macmillan @ oi15
So.
1.  Don’t think of it as digital transformation - start small
2.  There’s no such thing as too much communication
3.  Think about culture not just process
4.  Keep testing and learning – just make new mistakes
Macmillan @ oi15
Macmillan @ oi15

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Macmillan @ oi15

  • 1. Amanda Neylon Head of Digital 7th April 2015
  • 2. One in two of us will get cancer.
  • 15. How did we make social everybody's job? 1.  Awareness 2.  Set the vision, objectives and get commitment from the top 3.  Formal training sessions 4.  Informal role specific training 5.  Develop lots of supporting information 6.  Job descriptions & clear roles and responsibilities 7.  Continually update 8.  And then update again.....and again......
  • 22. 22
  • 23. 23
  • 30. So. 1.  Don’t think of it as digital transformation - start small 2.  There’s no such thing as too much communication 3.  Think about culture not just process 4.  Keep testing and learning – just make new mistakes