Making Better Mistakes Tomorrow
- 1. Making Better Mistakes Tomorrow Danielle Jabin 際際滷s available at www.daniellejabin.com
- 2. Spotify: Fast Facts ≒ Subscribers: Over 40 million (as of September 2016) ≒ Active users: Over 100 million (as of June 2016) ≒ Revenue paid to rightsholders: $5bn (as of September 2016) ≒ Number of songs: Over 30 million ≒ Number of playlists created: Over 2 billion ≒ Available in 60 markets
- 3. Weve all witnessed the downfall of companies that once were great.
- 4. Common theme: failure to innovate.
- 6. We need to leave enough wiggle room.
- 10. How can we make this mindset core to the fabric of ourworking culture?
- 11. Learning Culture
- 12. "Oforganizationsthat have a high- impact learning culture, 46% more likelyto be firstto market, 34% better responseto customerneeds, 37% greateremployee productivity. - "High- ImpactLearningCulture:The40BestPracticesforCreatinganEmpoweredEnterprise",Bersin &Associates,2010
- 13. How can we avoid making mistakes?
- 14. How can we avoid making make better mistakes?
- 15. Think it. Build it. Ship it. Tweak it. Mindset
- 17. Discover Weekly
- 18. Where did it begin?
- 19. And a little something extra!
- 21. Play It Forward + Discover = <3
- 22. Think it. Build it. Ship it. Tweak it. Mindset
- 23. For the full Discover Weekly story ≒ https://labs.spotify.com/2015/11/18/what-made-discover-weekly-one-of-our- most-successful-feature-launches-to-date/ ≒ (Go to labs.spotify.com) ≒ http://www.slideshare.net/MrChrisJohnson/from-idea-to-execution-spotifys- discover-weekly ≒ (Search slideshare.net for MrChrisJohnson or Discover Weekly)
- 24. Bonus: check out your Release Radar
- 26. Retrospectives
- 28. Post-mortems
- 30. The goals of a post-mortem are: ≒ To figure out what happened ≒ To identify how we can learn from it ≒ To identify remediations we can implement to improve things going forward ≒ To communicate this to stakeholders
- 31. Manyways to learn from failure afterthe fact, but how do we get to that point?
- 32. Build a Learning Culture in 3 Easy Steps: 1. Filter 2. Reinforce & Adjust 3. Reiterate
- 34. Getting the right people in the building ≒ What you can become matters more than what you are ≒ "Whoever learns the fastest will win ≒ "Resilient organizations require people who can recover & learn from failure."
- 35. 2. Feedback
- 36. Haveyou given them that feedback? Spotify Bingo
- 37. Loops: more formal feedback given every 6-12 months
- 38. Mastery, Achievements, Behavior ≒ Overall do you see evidence that they have ambition to continuously grow and develop both as a person and a professional? ≒ Do they actively seek opportunities to grow? ≒ "Do they undertake challenges they have never taken before? ≒ "What evidence do you see that they are continuously improving and innovating in their area of responsibility or outside of that?
- 40. Most human behavior is learned observationally through modeling Albert Bandura
- 42. Fail Wall
- 43. Reinforcement and repetition Thats this guy (CTO)
- 44. Imagine this: itsyour first month on the job, andyouve justvery publiclybroken some firewall settings.
- 46. Others chime in
- 47. And more
- 48. And more
- 49. And even more!
- 50. Build a Learning Culture in 3 Easy Steps: 1. Filter 2. Reinforce & Adjust 3. Reiterate
- 51. Questions? 際際滷s available at www.daniellejabin.com
- 52. Thank you! 際際滷s available at www.daniellejabin.com