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Lesson #2
March 2016
Making
Effective
Tradeoffs
New Rules for
Negotiating:
10 Minute
Learning Session
Jeanette Nyden
Author
Educator
Negotiation Coach
(c) Jeanette Nyden 2016 2
(c) Jeanette Nyden 2016 3
(c) Jeanette Nyden 2016 4
(c) Jeanette Nyden 2016 5
Bob, I called ABC supplier to see where our XYZ
parts are, and they told me that well get them in 3
weeks. They said the PO gave them a 15 week lead
time. But, my materials manager put in the
requisition more than 12 weeks ago and said we
needed it by last Friday. We have only a 3 week
buffer. Our client will hit us with an invoice credit if
we dont deliver on time. Can you see what you can
do to get us the parts asap? Thanks, Steve.
Bob
Late Parts
(c) Jeanette Nyden 2016 6
I thought I was doing the
right thing to drive down the
price and the supplier said he
could give me my target price
if I could hold off for a couple
of weeks. Its never been a
problem before.
Were measured on
price savings. No one
ever tells us about what
operations needs or
wants, just what we
need to target this
quarter.
The lead times in the
requisitions are
always inflated so I
know we have wiggle
room to negotiate.
(c) Jeanette Nyden 2016 7
Is Free Stuff
a Tradeoff?
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Price, profit, value
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Tradeoff Matrix
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SSON Communication Culture Columnist
Negotiation Coaching On Call
How-good-are-your-negotiators-at-making-
tradeoffs
(c) Jeanette Nyden 2016 12
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If you have any
comments,
questions or
concerns about
an upcoming
negotiation,
lets talk.
jn@jnyden.com
(c) Jeanette Nyden 2016 14

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