2. Jan - Apr 16
Get millions of fans to personalise the app & stay up-to-date on their favourite sports
3. How do we know what success looks like?
How do we monitor our progress?
How do we prioritise our ideas?
We know the direction. But how we do we know when
weve got there?
Problem with our mission
4. MISSION
METRIC
What will we measure?
(KPI)
Whats the target?
How will we measure it?
Align mission with metrics
METRIC METRIC
5. Get millions of fans to personalise the app & stay up-to-date on their
favourite sports
Mission KPI Target How to measure
Personalise Sign-ins 25% active users
signed in
ComScore
Personalise Personalised
homepage usage
20% users interact
with personalised
content
Google Analytics
Stay up-to-date Alert subscribers 3 million alert
subscribers
Boxcar
Align mission with metrics
Think about benchmarking current performance, timeboxing the target,
having health metrics
9. Mission KPI Target How to measure
Simplest Number of
application
questions
20 questions Google Analytics
Fastest Decision time Decision within 24
hrs
MI
Receive practical
help and support
Satisfaction 80% satisfaction
with the help and
support we provided
GDS Survey
Apply for an access to work grant
Be the simplest, fastest way for people with a disability or health condition
to get the practical help and support they need to stay in work and live
independently.
10. Mission KPI Target How to measure
Key aspect What to measure What to aim for How to measure it
Align mission with metrics
Editor's Notes
#2: Align the service mission to key metrics:
Why its important
How to do it
BBC Sport
Blackpool (TechNow)
Activity
#3: Mission: broad/aspiration statement covers period of time. Broad creativity, structure work Airplay. Set by the PO
Powerful - something people can buy into
#6: Personalised homepage usage
20% users interact with a personalised homepage
#7: Mission = hypotheses
3 KPIs per mission. Target and progres
#8: What do you want to achieve
OKRs by answering two simple questions: 1) Where do I want to go? and 2) How will I know Im getting there?
The Objec tive is qualitative, and the Key Results (most often three) are quanti tative. They are used to focus a group or individual on a bold goal. The Objective establishes a goal for a set period of time, usually a quarter. The Key Results indicate whether the Objective has been met by the end of the time.
#9: Key Results
How would you measure that objective if you made it? What numbers would move?
Metric-validated performance evaluation for companies
Focus on a set of priorities
#10: Be the simplest, fastest way for people with a disability or health condition to get the practical help and support they need to stay in work and live independently.