The document discusses the concept of digital and how it has changed marketing. It notes that digital is a network of networks or a pool of human knowledge and culture that allows for new forms of learning, broadcasting, commerce, communication, social connection, publishing, entertainment, staying up to date, gathering opinions, sharing, and self expression. It also discusses how digital has changed roles for creative agencies, content owners, media buyers, and consumers. Brands are now under more consumer control and digital provides opportunities for consumer endorsement and two-sided conversations. The challenges are ensuring brands can be found, listen, create, interact and treat digital like other products by understanding users and measuring impact.
19. And a combination of them all...
Google Plus - plus.google.com Democratized Funding Platform - kickstarter.com
Community-Based Question & Answer Site - quora.com ecommerce site focussed on community crafts & vintage items - esty.com
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21. It changes the role for many of the players...
Creative Agencies Content Owners
generate the BIG IDEA provide the COMPELLING CONTENT
Media Buyers Media Aggregator / Distributor
provide the TARGET AUDIENCE allows consumer ACCESS
CREDIIT: Don Sullivan, Melbourne Business School
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22. ... because in the
DIGITAL WORLD have
things
CHANGED
web-comedy series created by Felicia Day
Editorial website owned by LVMH - nowness.com
COMPELLING
the BIG IDEA CONTENT
comes from can be user (or supplier)
the audience generated
consumers can ACCESS
the TARGET AUDIENCE ANYWHERE, ANYTIME
isnt so easy to TARGET
CREDIIT: Don Sullivan, Melbourne Business School
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30. So, what do we do?
鍖ickr.com - pinky and the ger by GerGauss
Treat it like any other product...
Understand WHO uses it... and WHY...
and HOW... and WHEN...
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31. DIGITAL BEHAVIOUR
New questions in the
TWE TRACKER SOCIAL MEDIA USAGE
FACEBOOK USAGE
Behaviour linked to brand connection!
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32. www.fakesteve.net
Because once the message leaves our door,
its NO LONGER UNDER OUR CONTROL
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33. 鍖ickr.com - Creating the Future for Libraries blank book by The Shifted Librarian
We do need to ensure that...
We can be FOUND We LISTEN
We CREATE We INTERACT
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34. OUR CHALLENGE
...the web is such a paradigm shift that if it
is not in your blood it is very dif鍖cult to
imagine its power and how to use it for
good
Mitch Joel
Founder of Digital Agency, TwistImage
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35. PRINCIPLES TO EMBED
Use Digital to support/activate overall Brand and
Commercial Strategy (know which consumers to
target and how the channel will help build connection,
sales, etc)
Know how and what to measure the impact of efforts
Analysis is crucial
Dedicating the time and people to the cause
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