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Making the
Most of
Social Media
What Is
Social Media?
People connecting via
technology to get
things they need from
each other, bypassing
traditional institutions,
like Corporations.
--Groundswell
by Charlene Li & John Bernoff
Benefits of
Social Media
 Free! Connect with
Global Audience
 Check outCompetition IncreaseWebsite Traf鍖c
 Create Visibility
& Awareness
 Establish
Credibility
 Collaborate on
Projects
 Shorten Product
Development Time
 Generate Leads
& Sales
 Strengthen
Brand
Social Media Etiquette
 Observe
Participate
 Play Nice
 Be an
Encourager
 Be Sincere
 Dont Beg
 Be Patient
 Put in Time
 Offer Value
 Guard Your
Online Reputation
 Say Please &
Thank-you
 Be Relevant
 Dont Overdo It
 Smile
 Contribute
Quality Comments
 Listen to the
Conversation
 Make Others
Look Good
 Use Your Own
Voice
Steps toward
Social Media Success
 Listen to the
conversation De鍖ne your
target audience
 Determine your
objectives Plan yourstrategy
 Establish a
presence
 Position yourself
as an expert
 Build a following
 Provide value to
your community
Your Blog
 Easy to upload new content
(compared to traditional website)
 Communicate with Customers/
Clients
 Establish yourself as an
authority/expert in your niche
 Interact with readers and other
bloggers
 Market products and/or
services
Types of Social Media
 Blogs
 Social
Networks
 Social News
 Social
Measuring
 Microblogging
 Social
Bookmarking
 Social Q & A
 Video Sharing
 Photo Sharing
 Social Search
 Professional
Networks
 Niche
Communities
 Social Email
 Comment
Communities
 Regional &
Local Sites
Podcasting
Communities
 Blog Networks
 Presentation-
sharing Sites
 Content-driven
Sites (Wikis)
 Product-based
Sites
 Review &
Recommendation
Sites
 Sites that Defy
De鍖nition
Facebook
 Access a Quarter Billion People
 Fan pages are indexed by
Google -- great for SEO
 Fan pages publish to the news
stream (group updates dont)
 Fan pages offer analytics data
 Fan pages are customizable --
great for strengthening brands
 Great place to interact with
audience
Facebook Tactics
 Greet guests -- create a custom
landing page for non-fans
 Offer sneak previews to fans
 Give fans early access and/or
special discounts to sales
 Offer fans exclusive information,
like having a backstage pass or
private tour guide
 Create a custom URL instead of
the default one
Twitter
 Create a Buzz
 Link to Posts & Product Pages
 Network within Niche
 Research in Real Time
 Branding
 Customer Service
 Share Valuable Information
with Followers
 Keep up with News
 Fun Chit Chat
Twitter Tactics
 Keep pro鍖le updated with new
products & services
 Cover events, such as
conferences & workshops -- create
a special hashtag (#) so those at
home can participate
 Time tweets for optimum
leverage
 Display link to Twitter pro鍖le in
email signature
LinkedIn
 Personal & Company Branding
 Establish Expertise by
Recommendations from Others
 Showcase Experience through
Pro鍖le
 Research through Q&A
 Keep up with Niche Trends
 Stream Blog & Twitter Feeds
into Pro鍖le
LinkedIn Tactics
 Complete pro鍖le as thoroughly
as possible
 Answer questions -- display your
expertise
 Get recommendations from
those who know your work
 Ask experts for advice
 Get LinkedIn updates via email
and compliment your contacts
when you hear of their successes
YouTube
 Create Tutorials
 Showcase Products & Services
 Boost Search Engine Rankings
 Learn by Watching Tutorials
Posted by Others
 Increase Perceived Value of
Your Blog by Embedding Videos
 Strengthen Brand via Dynamic
Pro鍖le & Channel
YouTube Tactics
 Limit videos to less than 3
minutes
 Use highest resolution possible
 Quality audio is more important
than video quality
 Create a series of videos to hook
readers
 Write script in advance
 Be yourself & make it fun
Flickr
 Showcase Products & Services
 Boost Search Engine Rankings
 Free Bandwidth & Disk Storage
 Easy to Use
 Assign a license to your photos
 Variety of photos to choose
from on almost any topic
 Guest passes are available to
non-members
Flickr Tactics
 Use logo as buddy icon
 Use HTML tags in photo &
pro鍖le descriptions (Hint: link
back to your blog)
 Dont blatantly advertise
 Use tags
 Put keywords in photo titles
 Join niche groups
 Request feedback on works in
progress
Conclusion
 ForgeRelationships
 Connect with
Audience Check outCompetition IncreaseWebsite Traf鍖c
 Create Visibility
& Awareness
 Establish
Credibility
 Collaborate on
Projects
 Shorten Product
Development Time
 Generate Leads
& Sales
 Strengthen
Brand

More Related Content

Making the Most of Social Media

  • 3. People connecting via technology to get things they need from each other, bypassing traditional institutions, like Corporations. --Groundswell by Charlene Li & John Bernoff
  • 4. Benefits of Social Media Free! Connect with Global Audience Check outCompetition IncreaseWebsite Traf鍖c Create Visibility & Awareness Establish Credibility Collaborate on Projects Shorten Product Development Time Generate Leads & Sales Strengthen Brand
  • 5. Social Media Etiquette Observe Participate Play Nice Be an Encourager Be Sincere Dont Beg Be Patient Put in Time Offer Value Guard Your Online Reputation Say Please & Thank-you Be Relevant Dont Overdo It Smile Contribute Quality Comments Listen to the Conversation Make Others Look Good Use Your Own Voice
  • 6. Steps toward Social Media Success Listen to the conversation De鍖ne your target audience Determine your objectives Plan yourstrategy Establish a presence Position yourself as an expert Build a following Provide value to your community
  • 7. Your Blog Easy to upload new content (compared to traditional website) Communicate with Customers/ Clients Establish yourself as an authority/expert in your niche Interact with readers and other bloggers Market products and/or services
  • 8. Types of Social Media Blogs Social Networks Social News Social Measuring Microblogging Social Bookmarking Social Q & A Video Sharing Photo Sharing Social Search Professional Networks Niche Communities Social Email Comment Communities Regional & Local Sites Podcasting Communities Blog Networks Presentation- sharing Sites Content-driven Sites (Wikis) Product-based Sites Review & Recommendation Sites Sites that Defy De鍖nition
  • 9. Facebook Access a Quarter Billion People Fan pages are indexed by Google -- great for SEO Fan pages publish to the news stream (group updates dont) Fan pages offer analytics data Fan pages are customizable -- great for strengthening brands Great place to interact with audience
  • 10. Facebook Tactics Greet guests -- create a custom landing page for non-fans Offer sneak previews to fans Give fans early access and/or special discounts to sales Offer fans exclusive information, like having a backstage pass or private tour guide Create a custom URL instead of the default one
  • 11. Twitter Create a Buzz Link to Posts & Product Pages Network within Niche Research in Real Time Branding Customer Service Share Valuable Information with Followers Keep up with News Fun Chit Chat
  • 12. Twitter Tactics Keep pro鍖le updated with new products & services Cover events, such as conferences & workshops -- create a special hashtag (#) so those at home can participate Time tweets for optimum leverage Display link to Twitter pro鍖le in email signature
  • 13. LinkedIn Personal & Company Branding Establish Expertise by Recommendations from Others Showcase Experience through Pro鍖le Research through Q&A Keep up with Niche Trends Stream Blog & Twitter Feeds into Pro鍖le
  • 14. LinkedIn Tactics Complete pro鍖le as thoroughly as possible Answer questions -- display your expertise Get recommendations from those who know your work Ask experts for advice Get LinkedIn updates via email and compliment your contacts when you hear of their successes
  • 15. YouTube Create Tutorials Showcase Products & Services Boost Search Engine Rankings Learn by Watching Tutorials Posted by Others Increase Perceived Value of Your Blog by Embedding Videos Strengthen Brand via Dynamic Pro鍖le & Channel
  • 16. YouTube Tactics Limit videos to less than 3 minutes Use highest resolution possible Quality audio is more important than video quality Create a series of videos to hook readers Write script in advance Be yourself & make it fun
  • 17. Flickr Showcase Products & Services Boost Search Engine Rankings Free Bandwidth & Disk Storage Easy to Use Assign a license to your photos Variety of photos to choose from on almost any topic Guest passes are available to non-members
  • 18. Flickr Tactics Use logo as buddy icon Use HTML tags in photo & pro鍖le descriptions (Hint: link back to your blog) Dont blatantly advertise Use tags Put keywords in photo titles Join niche groups Request feedback on works in progress
  • 19. Conclusion ForgeRelationships Connect with Audience Check outCompetition IncreaseWebsite Traf鍖c Create Visibility & Awareness Establish Credibility Collaborate on Projects Shorten Product Development Time Generate Leads & Sales Strengthen Brand