Malaysian Comfort Level During COVID-19 MCO
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A survey conducted in Malaysia reveals that the public is generally hesitant to return to normal activities post-COVID-19, with only a small percentage feeling comfortable attending events, using public transport, or sending children to school. Comparatively, Malaysians are more cautious than respondents from the UK regarding resuming pre-pandemic behaviors. Organizations are urged to build public trust through cleanliness, health monitoring, and social distancing measures to facilitate a safer return to normalcy.
Malaysian Comfort Level During COVID-19 MCO
- 1. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. RUSHDI ABDUL RAHIM rushdi@might.org.my @RushdiAR Generally not comfortable returning to the old normal yet Are more comfortable shopping in malls/supermarkets than sundry shops/wet market Not at ease for their children to be in school/universities Dine-in is not something the public are fully comfortable in doing Public transport usage continues to be a challenge Events and gatherings will not be attended by most surveyed As the anticipation of further easing to Movement Control Order (MCO) is upon us, organizations & people are facing challenges to operate & behave in the new environment. We asked How ready are Malaysian to return to normal? A short survey was conducted between 25th to 29th May, asking the public how comfortable they are to return to selected normal behaviours. The following are some of the key takeaways. The Malaysian public are::- The result of the survey is presented in the next page.
- 2. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. 5 9 31 11 44 15 21 29 37 95 91 69 89 56 85 79 71 63 Go to events & gatherings - sports events, concerts etc. Use public transport - road, rail, air or sea Go to place of worship - mosques, churches or temples Children go to school/universities Go to workplace/universities Eat in cafes & restaurants Go to sundry shops & wet markets Go to malls & supermarkets Meet friends & family outside their household How comfortable are Malaysians to do the following Very comfortable/Fairly comfortable Not very comfortable/Not comfortable 2 Returning to Normal Source: MIGHT
- 3. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. 3 A comparison with a similar survey done in UK shows Malaysia are more cautious and not readily comfortable to return to the old normal. Returning to Normal Comfortable to meet friends or family outside their household 37% 62% Comfortable to shop in malls & supermarket* 29% 51% Comfortable to shop in shops & wet markets* 21% 49% Source: MIGHT, IPSOS*slight difference to allow context Comfortable to eat in cafes & restaurants* 15% 29% Comfortable to go to their place of work/universities* 44% 49% Comfortable for their children to go to school or universities* 11% 41% Comfortable to use public transport 9% 21% Comfortable to attend events & gatherings 5% 17%
- 4. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. 4 Other notes on the survey Source: MIGHT Although focusing on Malaysia, the survey has attracted responses from 15 other countries 93% of respondent answered via the use of mobile phones & took a little more than one minute to complete People in the east coast are the most comfortable to meet friends or family outside their household as well as go to their place of worship Those in Klang Valley are the most comfortable to go their work places The Northerners are the least comfortable amongst Malaysian almost across all questions The Southerners are the ones most uncomfortable to attends large events & gatherings Amongst the people in Klang Valley, those in Putrajaya are more comfortable to do normal than others in Kuala Lumpur & Selangor
- 5. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. 5 Moving Forward How Do We Ensure the Public is Comfortable?
- 6. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. 6 Organizations needs to create trust, enabling comfort feeling that requires demonstration of the following Maintaining Cleanliness & Hygiene Monitoring of Workers & Customers Health Enabling Social Distancing Social distancing is the most recommended means of preventing the spread of COVID-19. Organizations must use tools, process & procedures that help reduce interactions or minimize the need for physical presence. For organizations looking to operate during COVID-19 times, finding ways to enforce social distancing will be key. The use of tools to monitor employees, customers and the public for signs of infection. No one solution is optimal, so organizations should be prepared to use a combination of solutions for maximum effectiveness. Maintaining good environmental cleanliness & hygiene reduces the risk of infection and is a necessary element of due diligence in terms of protecting both employees, customers and the public. This could mean using technologies to disinfect environments or minimize the need to touch frequently contacted surfaces
- 7. This presentation by MIGHT myForesight速 is under a Creative Commons Attribution 4.0 License. This basically allows you to use the presentation as you like as long as you acknowledge the source. 7 There are a number of technological solutions that would enable organizations to undertake the followingThere are technological solutions However when deploying technology solutions, organizations need to mindful of the following:- The use of solutions should be use fit for purpose to obtain the best results in terms of both workers & customers safety Solutions selected are better suited to target population - size of organization, public engagement etc Solutions that claim protection against COVID-19 are leveraging its ability against viruses in general. While such general-purpose solutions is valuable, they need to be validated Claims of regulatory compliance that do not apply to the current crisis, unrelated to COVID-19 With all the marketing hype and jargon, questions still remain around which of these technologies are mature, scalable, and cost-effective There are proposed evaluation criteria*: COVID-19 Efficacy Any virus validity Cost Regulatory recommendations Source: MIGHT/*Lux Research Population fit Solution maturity Scalability