This document outlines key concepts in management including planning, decision making, delegation, centralization vs decentralization, and controlling. It defines each concept and discusses their importance and principles. For planning, it describes the characteristics, importance, steps and advantages/limitations. For decision making it outlines the definition and six step process. Delegation discusses the definition and principles. Centralization and decentralization are compared. Finally, controlling is introduced with its characteristics, areas, basic methods and advantages/disadvantages.
2. LEARNING OBJECTIVES
At the end of discussion group will able to:-
Introduce planning.
Define planning
Discuss characteristics and importance of planning
Explain steps of planning process.
Enlist principles of planning.
Describe advantages and limitations of planning
Define decision making
Illustrate steps of decision making.
Define delegation.
Explain principles of delegations
Define centralization and decentralization
Introduce controlling
Discuss characteristics of controlling.
Enlist areas of controlling
Describe methods of controlling.
Explain advantages and disadvantages of controlling.
4. INTRODUCTION
Planning is very important in modern hectic
life. There is hardly any field of life which does
not require planning. All other functions of
management :-organizing, staffing, directing
and controlling depends upon planning.
5. DEFINITION
According to Cresto S.C:-
Planning is the systematic development of
action programs aimed at reaching business
objectives by the process of analyzing,
evaluating and selecting among the
opportunities which are foreseen.
6. According to Haiman:-
Planning is deciding in advance what is to be
done. When a manager plans, he project a
course of action for the future, attempting to
achieve a consistent coordinate structure of
operation aimed at the desired results.
7. According to l.f.ur wick:-
Planning is fundamentally a mental
predisposition to do things is an orderly way,
to think before and to act in the light of the
fact rather than of guesses.
9. IMPORTANCE OF PLANNING
1. Primacy of planning
2. To offset uncertainty and
changes
3. To focus attention on
objectives
4. To help in coordination
5. To help in control
6. To increase organizational
effectiveness
10. PRINCIPLES OF PLANNING
a. Principles of contribution to objectives
b. Principles of Pervasiveness
d. Principles of continuity and Flexibility
f. planning is hierarchial in nature.
g. planning should always be documented.
11. STEPS IN PLANNING PROCESS
Determination of the objectives
Collection and forecasting of information
Development of planning premises
Discovering alternatives courses of action
Formulation of derivative plans
Communicating the plan
Follow up measures
15. DECISION MAKING
INTRODUCTION
Every organization needs to make decisions at
one point or other as part of managerial
process. Decisions are made in the best
interest of the organization. For that matter,
decisions made by the organization are to
lighten the way forward.
16. DEFINITION:
According to the Oxford Advanced Learners
Dictionary the term decision making means -
the process of deciding about something
important, especially in a group of people or
in an organization.
17. SIX STEPS IN DECISION MAKING
In a management setting, decision cannot be
taken abruptly. It should follow the steps such as
1. Defining the problem
2. Gathering information and collecting data
3. Developing and weighing the options
4. Choosing best possible option
5. Plan and execute
6. Take follow up action
18. Problems in Decision Making
1. Correctness of Decision
2. Timing of Decision
3. Effective Communication of Decisions
4. Participation in Decision Making
5. Decision Environment
6. Implementation Decision
20. DELEGATION
Delegation of authority is a process in which
the authority and powers are divided and
shared amongst the subordinates.
When the work of a manager gets beyond his
capacity, there should be some system of
sharing the work. This is how delegation of
authority becomes an important tool in
organization function.
21. DEFINITION :
According to Haimann Delegation of
authority merely means granting authority to
subordinate to operate within prescribed
limits
24. CENTRALISATION
Centralization is said to be a process where the
concentration of decision making is in a few
hands. All the important decision and actions at
the lower level, all subjects and actions at the
lower level are subject to the approval of top
management.
According to Allen, Centralization is the
systematic and consistent reservation of
authority at central points in the organization.
25. Decentralization
Decentralization is a systematic delegation of
authority at all levels of management and in all of
the organization.
In a decentralization concern, authority in
retained by the top management for taking major
decisions and framing policies concerning the
whole concern. Rest of the authority may be
delegated to the middle level and lower level of
management.
26. MERITS OF DECENTRALISATION
1. Reduces Burden of Top Executives
2. Quick Decision
3. Motivation to Subordinates
4. Growth
5. Management Development
6. Diversion of Risk
7. Effective Supervision and Control
27. DEMERITS OF DECENTRALISATION
1. Cadre of Coordination
2. Difficult to Control
3. High cost of operation
4. Non Availability Talented Managers
5. External Constraints.
29. INTRODUCTION-
Control is a fundamental managerial function
of a manager which is concerned with
securing good individual performance at a
desirable level. Control conforms to the
planning as both have the same features of
unity, continuity, flexibility and pervasiveness.
30. CHARACTERISTICS OF CONTROL
Control is a continuous process.
Control is a management process.
Control is embedded in each level of
organizational hierarchy.
Control is forward looking.
Control is closely linked with planning.
Control is a tool for achieving
organizational activities.
31. AREAS OF CONTROL
1. Physical resources
2. Human resources
3. Information resources
4. Financial resources
32. BASIC METHODS IN THE CONTROL
PROCESS
1. SETTING SANDARDS
2. EVALUATING PERFORMANCE
3. TAKING CORRECTIVE ACTIONS
33. ADVANTAGES OF CONTROL
Insurance value of control.
Basis for future actions
Acts as indicators for managerial weakness
Facility of co-ordination
34. LIMITATIONS OF CONTROL
Lack of satisfactory standards
Imperfection in measurements
Limitations of corrective actions
Human reaction to control