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Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
Objective: To provide management experience in an institution for adult and higher learning where my knowledge of
advising, admissions, career development, retention and/or support services can help students succeed and
departments flourish
Skills and Competencies:
 Experience in supervising, training, and developing a team. Effectively link faculty members, department
chairs, and administrators to develop new programs and services that increase retention, completion and
student success
 Experience in student support, mentorship, recruiting and retention, including: Articulation Agreements
and advising student organizations
 Ability to secure partnerships with public/private corporations, Chambers of Commerce and Village Halls
 Experience as an adjunct faculty member at universities and community colleges as well as online and
accelerated programs
 Strong knowledge and experience in academic curricula, enrollment, transfers, and student advising
 Proven ability to create and manage student services that promote student success in a multicultural
environment
 Extensive knowledge of internal departments and student support services
Education: Northern Illinois University, DeKalb, IL
Ed.D. Adult & Higher Education: Anticipated: August 2016
Emphasis: Adult & Higher Education, Student Affairs
M.S.Ed. Adult & Higher Education: May 2006
Emphasis: Student Affairs & Advising
B.S. Communication: August 2003
Emphasis: Organizational & Corporate Communication
Administrative Experience:
Academic Advisor, Purdue University Calumet, Hammond, IN. 08/2015-
 Advise students by group, individual appointments and classroom integration throughout the semester
 Maintain and complete data reports for newly admitted students, New Student Orientation, and Change of
Degree Objective for CLAS students
 Review students Degree Works and Degree Maps for all undergraduate academic programs
 Articulate 15-to-Finish Indiana goals to incoming undergraduate students for degree completion
 Understand and effectively communicate the curriculum, graduation requirements, and university and
college policies and procedures
 Monitor and document students progress toward meeting academic and career goals within Education
Advisory Board (EAB)
Accomplishments:
 Manage retention projects for PUC One Book One University, Minority Male Institute, Passing of the
Torch, and Online Advising
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
 Advising Coach for Brother 2 Brother (B2B)
 Member of Student African American Brotherhood (SAAB)
 Facilitate workshops, orientations, and open houses for first-year students
Student Success Retention/Career Coordinator, Moraine Valley Community College, Palos Hills, IL,
12/2013-06/2015
 Manage process for assessing educational and career needs in Information Technology for adult learners
apart of a 2.5M Department of Labor Grant
 Conduct job placement and retention support services to dislocated, unemployed, and first generation
students
 Distribute best practices on completion rate to staff
 Assist students with certifications, degree options, registration, and information on academic programs in
Information Technology
 Work closely with Principal Investigator and Program Chair on grant research and development
 Partner with Admissions in hosting new student orientations to degree and non-degree seeking students
Accomplishments:
 Serve on the colleges strategic enrollment management, retention and completion committee/task
force
 Collaborate with Dean of Counseling and Advising, Dean of Enrollment Services, and Dean of
Student Success to discuss retention initiatives
 Serve as peer mentor for BOSS Mentoring Organization designed to increase retention of African
American males
 Assist Director of TRIO in outreach initiatives to attract new students to school
 Serve as presenter during Professional Learning Day (2014)
 75% Success rate in securing jobs for students apart of Information Technology Cohort
 Edit, revise, and critique 100 + resumes per year
Program Manager, Chicago State University, Chicago, IL, 1/2012  12/2013
 Managed High School Bridge Program dedicated to promoting university retention and increasing
enrollment for graduating high schoolseniors with low placement test scores and/or GPA
 Managed 40K budget used to pay instructors, fund departmentalresources, and provide services to
students
 Hired, fired, provided resources for and schedule teaching assignments for faculty members
 Represented Dean of Academic Support by reporting statistical data on program to upper administration
 Designed, developed, and implemented 20 + interactive and educational workshops for student
participants
Accomplishments:
 Associate Professor of First Year Experience courses (FRSE 1500, 1510)
 Increased retention rate of at risk first year students by 40%
 Organized 2 offsite educational field trips for Office of Academic Support and First Year Experience
 Successfully developed 25 plus student life programs annually in effort to increase retention
 Collected, analyzed, and reported data to VP of Enrollment on Bridge Program
Academic Advisor, Chicago State University, Chicago, IL, 3/2011- 12/2011
 Advised students on registration, orientation, course scheduling, career planning and degree progression
 Liaison between Career Development Center, College of Business and Office of Academic Support within
University
 Created workshops and trainings for department on Academic Advising
 Managed, scheduled, and assigned duties for part time support staff
 Developed strategic plans to improve retention among first and second generation college students
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
Accomplishments:
 Served on students Academic Probation Committee
 Developed and created flyers, marketing material and helped design departments web page
 Started Gentlemans Wrestling Club, yielding improved retention of minority males
 Staff representative for Department of Student Activities
 Instrumental in helping bring guest speakers and various artists to campus events
 Board member on Curriculum Committee for Freshman Year Studies
Regional Recruiter, Ashford University, San Diego, CA, 9/2008  7/2009
 Remotely managed team of 9 admission advisors on new student enrollment process
 Delegated and delivered presentations on financial aid, transfer credits, and degree programs to first time
new generation students
 Represented University at Corporate and Community Fairs within the Midwest Region
 Articulated membership agreements with corporations to promote residual growth and increase company
stock
Accomplishments:
 Established Articulation Agreements with companies that receive 5K + tuition reimbursement
 Registered 10-15 new students per month into online degree programs to prospective students
 Wrote/revised marketing material to promote educational programs
 Served as corporate representative at networking events within the Midwest
 Served as primary contact for all university inquires within IL, WI, MN, IN, IA for online degree
programs
Corporate Education Liaison Team Lead, University of Phoenix, Phoenix, AZ, 2/2005  9/2008
 Managed recruitment initiatives of students at local campuses in Mokena and Chicago, IL
 Trained Enrollment Counselors on University policies, admission process and FERPA standards
 Provided Admission Advisors with 50 + prospective student leads per month
 Walked students through FAW/FAFSA to meet compliance standards
Accomplishments:
 Helped launch opening of new facility in Mokena, IL by developing outreach strategy
 Promoted as Team Leader of two branches in charge of managing two Corporate Liaisons
 Received Team Leadership award (2006, 2007, 2008)
 Employee of the Year (2007)
 Elected to facilitate and motivate employees on weekly voice-conference call across region
 Lead Midwest in recruitment of online students within program
 Instrumental in implementing new marketing strategies to local businesses in area
Internship Manager, Governors State University, University Park, IL, 8/2004-2/2006
 Managed and employed Interns participating in DCFS sponsored Internship Program
 Managed 10K budget used to order supplies, arrange meetings, and organize site visits
 Administered career and learning assessments to incoming students to determine internship placement
 Developed career and employment search plan for graduating interns with Director of DCFS
Accomplishments:
 Helped secure internships for 29/30 students within cohort
 Brought in guest speakers to lead workshops on career development for students
 Edited, revised, critiqued 25 student resumes upon completion of internship program
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
 Provided career coaching workshops to students on brand marketing
Faculty Experience:
College 101 Instructor, Moraine Valley Community College, 5/2014 -
 Taught introductory to college courses for freshman students
GED Math & Reading Instructor, Moraine Valley Community College, 5/2014 -
 Provide academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics
Faculty Associate, Chicago State University, 3/2011  1/2013
 Designed Curriculum for and teach Freshman Seminar courses on student success and career development
Allied Health Adjunct Faculty, Brown Mackie College, 9/2012-
 Teach Medical Office Procedures, Ethics, Risk Management, and Case Studies in Health Management
Online Business Instructor, Colorado Technical University, 7/2011-
 Design online curriculum and teach Career Development, Student Success and Management courses
GED Instructor, Joliet Junior College, Joliet, IL, 1/2012- 1/2013
 Provided academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics
Assistant General Education Professor, Sanford-Brown College, Hillside, IL, 2/2010  1/2011
 Taught courses in Microsoft, English Composition, Career Planning and InterpersonalCommunication
Adjunct Education Faculty, DeVry Online, Chicago, IL, 1/2010  1/2011
 Responsible for teaching education courses through virtualcampus
Graduate Assistant, Northern Illinois University Department of Literacy, DeKalb, IL, 1/2003- 5/2004
 Provided developmental instruction to students admitted in the NIU CHANCE program
Affiliations and Contributions:
Moraine Valley Community College, 1/2013 -
Serve as member of the following committees:
 Mentor for Beating Odds and Shattering Stereotypes (BOSS) African American Male Mentoring Program
 Illinois Technology Foundation (ITF)
 Information Technology Cohort (2013, 2014)
 Member of Retention Committee
 Member of Enrollment Committee
Chicago State University, 3/2011  12/2013
 Hiring Committee
 ILACADA (Illinois Academic Advising Association)
 NACADA (National Academic Advising Association)
 University College Program
 Co-Chair Welcome Week
 Co-Chair Homecoming Committee
University of Phoenix, 2/2005  7/2009
 REACH: Resources for the Education of Adults in the Chicago Area
 Member of various Chambers of Commerce within Cook County
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
Northern Illinois University, 8/1999  5/2003
 Chance Program
 Alpha Phi Alpha Fraternity Incorporated
 BROTHERS (Brothers Reaching Out to Help Enlighten and Rejuvenate Self Consciousness)
 Community Advisor
Computer Expertise:
 Microsoft Office Suite: Word, PowerPoint, Excel, Project, Outlook, Publisher, Viso, Banner, Student
Success Collaborative (SSC), Education Advisory Board (EAB), Advisor Query, StarFish, eCollege,
Blackboard, TrackVia, Moodle, Datatel, PeopleSoft, Powtoon

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Management Resume

  • 1. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Objective: To provide management experience in an institution for adult and higher learning where my knowledge of advising, admissions, career development, retention and/or support services can help students succeed and departments flourish Skills and Competencies: Experience in supervising, training, and developing a team. Effectively link faculty members, department chairs, and administrators to develop new programs and services that increase retention, completion and student success Experience in student support, mentorship, recruiting and retention, including: Articulation Agreements and advising student organizations Ability to secure partnerships with public/private corporations, Chambers of Commerce and Village Halls Experience as an adjunct faculty member at universities and community colleges as well as online and accelerated programs Strong knowledge and experience in academic curricula, enrollment, transfers, and student advising Proven ability to create and manage student services that promote student success in a multicultural environment Extensive knowledge of internal departments and student support services Education: Northern Illinois University, DeKalb, IL Ed.D. Adult & Higher Education: Anticipated: August 2016 Emphasis: Adult & Higher Education, Student Affairs M.S.Ed. Adult & Higher Education: May 2006 Emphasis: Student Affairs & Advising B.S. Communication: August 2003 Emphasis: Organizational & Corporate Communication Administrative Experience: Academic Advisor, Purdue University Calumet, Hammond, IN. 08/2015- Advise students by group, individual appointments and classroom integration throughout the semester Maintain and complete data reports for newly admitted students, New Student Orientation, and Change of Degree Objective for CLAS students Review students Degree Works and Degree Maps for all undergraduate academic programs Articulate 15-to-Finish Indiana goals to incoming undergraduate students for degree completion Understand and effectively communicate the curriculum, graduation requirements, and university and college policies and procedures Monitor and document students progress toward meeting academic and career goals within Education Advisory Board (EAB) Accomplishments: Manage retention projects for PUC One Book One University, Minority Male Institute, Passing of the Torch, and Online Advising
  • 2. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Advising Coach for Brother 2 Brother (B2B) Member of Student African American Brotherhood (SAAB) Facilitate workshops, orientations, and open houses for first-year students Student Success Retention/Career Coordinator, Moraine Valley Community College, Palos Hills, IL, 12/2013-06/2015 Manage process for assessing educational and career needs in Information Technology for adult learners apart of a 2.5M Department of Labor Grant Conduct job placement and retention support services to dislocated, unemployed, and first generation students Distribute best practices on completion rate to staff Assist students with certifications, degree options, registration, and information on academic programs in Information Technology Work closely with Principal Investigator and Program Chair on grant research and development Partner with Admissions in hosting new student orientations to degree and non-degree seeking students Accomplishments: Serve on the colleges strategic enrollment management, retention and completion committee/task force Collaborate with Dean of Counseling and Advising, Dean of Enrollment Services, and Dean of Student Success to discuss retention initiatives Serve as peer mentor for BOSS Mentoring Organization designed to increase retention of African American males Assist Director of TRIO in outreach initiatives to attract new students to school Serve as presenter during Professional Learning Day (2014) 75% Success rate in securing jobs for students apart of Information Technology Cohort Edit, revise, and critique 100 + resumes per year Program Manager, Chicago State University, Chicago, IL, 1/2012 12/2013 Managed High School Bridge Program dedicated to promoting university retention and increasing enrollment for graduating high schoolseniors with low placement test scores and/or GPA Managed 40K budget used to pay instructors, fund departmentalresources, and provide services to students Hired, fired, provided resources for and schedule teaching assignments for faculty members Represented Dean of Academic Support by reporting statistical data on program to upper administration Designed, developed, and implemented 20 + interactive and educational workshops for student participants Accomplishments: Associate Professor of First Year Experience courses (FRSE 1500, 1510) Increased retention rate of at risk first year students by 40% Organized 2 offsite educational field trips for Office of Academic Support and First Year Experience Successfully developed 25 plus student life programs annually in effort to increase retention Collected, analyzed, and reported data to VP of Enrollment on Bridge Program Academic Advisor, Chicago State University, Chicago, IL, 3/2011- 12/2011 Advised students on registration, orientation, course scheduling, career planning and degree progression Liaison between Career Development Center, College of Business and Office of Academic Support within University Created workshops and trainings for department on Academic Advising Managed, scheduled, and assigned duties for part time support staff Developed strategic plans to improve retention among first and second generation college students
  • 3. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Accomplishments: Served on students Academic Probation Committee Developed and created flyers, marketing material and helped design departments web page Started Gentlemans Wrestling Club, yielding improved retention of minority males Staff representative for Department of Student Activities Instrumental in helping bring guest speakers and various artists to campus events Board member on Curriculum Committee for Freshman Year Studies Regional Recruiter, Ashford University, San Diego, CA, 9/2008 7/2009 Remotely managed team of 9 admission advisors on new student enrollment process Delegated and delivered presentations on financial aid, transfer credits, and degree programs to first time new generation students Represented University at Corporate and Community Fairs within the Midwest Region Articulated membership agreements with corporations to promote residual growth and increase company stock Accomplishments: Established Articulation Agreements with companies that receive 5K + tuition reimbursement Registered 10-15 new students per month into online degree programs to prospective students Wrote/revised marketing material to promote educational programs Served as corporate representative at networking events within the Midwest Served as primary contact for all university inquires within IL, WI, MN, IN, IA for online degree programs Corporate Education Liaison Team Lead, University of Phoenix, Phoenix, AZ, 2/2005 9/2008 Managed recruitment initiatives of students at local campuses in Mokena and Chicago, IL Trained Enrollment Counselors on University policies, admission process and FERPA standards Provided Admission Advisors with 50 + prospective student leads per month Walked students through FAW/FAFSA to meet compliance standards Accomplishments: Helped launch opening of new facility in Mokena, IL by developing outreach strategy Promoted as Team Leader of two branches in charge of managing two Corporate Liaisons Received Team Leadership award (2006, 2007, 2008) Employee of the Year (2007) Elected to facilitate and motivate employees on weekly voice-conference call across region Lead Midwest in recruitment of online students within program Instrumental in implementing new marketing strategies to local businesses in area Internship Manager, Governors State University, University Park, IL, 8/2004-2/2006 Managed and employed Interns participating in DCFS sponsored Internship Program Managed 10K budget used to order supplies, arrange meetings, and organize site visits Administered career and learning assessments to incoming students to determine internship placement Developed career and employment search plan for graduating interns with Director of DCFS Accomplishments: Helped secure internships for 29/30 students within cohort Brought in guest speakers to lead workshops on career development for students Edited, revised, critiqued 25 student resumes upon completion of internship program
  • 4. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Provided career coaching workshops to students on brand marketing Faculty Experience: College 101 Instructor, Moraine Valley Community College, 5/2014 - Taught introductory to college courses for freshman students GED Math & Reading Instructor, Moraine Valley Community College, 5/2014 - Provide academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics Faculty Associate, Chicago State University, 3/2011 1/2013 Designed Curriculum for and teach Freshman Seminar courses on student success and career development Allied Health Adjunct Faculty, Brown Mackie College, 9/2012- Teach Medical Office Procedures, Ethics, Risk Management, and Case Studies in Health Management Online Business Instructor, Colorado Technical University, 7/2011- Design online curriculum and teach Career Development, Student Success and Management courses GED Instructor, Joliet Junior College, Joliet, IL, 1/2012- 1/2013 Provided academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics Assistant General Education Professor, Sanford-Brown College, Hillside, IL, 2/2010 1/2011 Taught courses in Microsoft, English Composition, Career Planning and InterpersonalCommunication Adjunct Education Faculty, DeVry Online, Chicago, IL, 1/2010 1/2011 Responsible for teaching education courses through virtualcampus Graduate Assistant, Northern Illinois University Department of Literacy, DeKalb, IL, 1/2003- 5/2004 Provided developmental instruction to students admitted in the NIU CHANCE program Affiliations and Contributions: Moraine Valley Community College, 1/2013 - Serve as member of the following committees: Mentor for Beating Odds and Shattering Stereotypes (BOSS) African American Male Mentoring Program Illinois Technology Foundation (ITF) Information Technology Cohort (2013, 2014) Member of Retention Committee Member of Enrollment Committee Chicago State University, 3/2011 12/2013 Hiring Committee ILACADA (Illinois Academic Advising Association) NACADA (National Academic Advising Association) University College Program Co-Chair Welcome Week Co-Chair Homecoming Committee University of Phoenix, 2/2005 7/2009 REACH: Resources for the Education of Adults in the Chicago Area Member of various Chambers of Commerce within Cook County
  • 5. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Northern Illinois University, 8/1999 5/2003 Chance Program Alpha Phi Alpha Fraternity Incorporated BROTHERS (Brothers Reaching Out to Help Enlighten and Rejuvenate Self Consciousness) Community Advisor Computer Expertise: Microsoft Office Suite: Word, PowerPoint, Excel, Project, Outlook, Publisher, Viso, Banner, Student Success Collaborative (SSC), Education Advisory Board (EAB), Advisor Query, StarFish, eCollege, Blackboard, TrackVia, Moodle, Datatel, PeopleSoft, Powtoon