This document summarizes Stryker's management review process. It discusses that senior and executive management must regularly review the quality system to ensure its adequacy, effectiveness, opportunities for improvement, need for changes, continuing suitability, and compliance evidence. Key metrics monitored include audit results, customer feedback, process and product performance, corrective actions, and changes that could affect the system. Management reviews evaluate goals, system control, issues needing escalation, and decisions on improvement. The document lists Stryker procedures and responsibilities for divisional and operations management reviews.
1 of 10
More Related Content
Management review training for bsc
2. Understand what Management Review is and
why it is important to the Quality System.
What practices and procedures are in place at
Stryker.
Understand what metrics are monitored and
reported during the Management Review.
3. Per 21 CFR Part 820, Subpart B and ISO
13485:2003 Senior and Executive level
management will review an organizations
quality system to ensure:
Adequacy and Effectiveness
Opportunities for Improvement
Need for Changes.
Continuing Suitability
Evidence of Compliance
4. Results of internal and external audits
Customer feedback
Process performance and product conformity
Status of preventive and corrective actions
Follow-up actions of previous management
reviews.
Changes that could affect the quality system.
Recommendations for improvement.
5. Any decisions and actions related to:
Improvement of the effectiveness of the
quality management system and its processes
Improvement of product related to customer
requirements
Resource needs.
8. Is the right data being reported to capture
trends?
Are goals being met, and are the goals set
appropriate?
Is the system in a state of control?
Are there any issues and do they need to be
escalated?
9. Department Person Responsible
Complaints Allison Harris
NCRs Ashley James
CAPAs Ashley James
PIRs/ Field Actions Josh Debruyn or Tara Lopez
Training Cambria Rollo
Internal Audits Ashley James
External Audits Josh Debruyn
Product Distribution Gerry Yarber
Production and Process NCRs Ashley James
Scrap Totals Denise Vargo
Calibration Robert Keel
Preventative Maintenance Brian Bowen
Supplier Quality Roberto Reyes
Inspection Cycle Time Saurabh Saini
Environmental Monitoring Lucy Kong