The document provides management advice on various topics such as managing competition, building self-confidence, self-motivation, and transforming leadership. Some of the key points made include that success depends on being ready rather than being in the right place at the right time, serving customers better is the best way to beat competition, cultivating admiration for people is important for building self-confidence, and that transforming leaders show personal interest in others and encourage them to shine.
2. Managing Competition
? If you can’t stand the competition, get out of the
business
? If you go through the wars, you get the medals
? Success doesn’t depend upon being at the right
place at the right time, it depends upon being
ready
? Of two heroes, he is greater who esteems his
rivals most
? Nothing happens unless we make it happen in the
bazaar
? No one puts out other people’s lamps. It is the
lack of oil which puts them out
3. …cont’d
? Why are we shocked when success brings us more
problems than it solves? We are surprised by the
obvious
? If u play safe in life, u have decided that u don’t
want to grow anymore
? The best of all ways to beat competition is, of
course, to serve your customers better
? Love your competitors, it’ll drive him crazy.
? If u have too many problems, maybe u should o out
of business. There is no law that says a company
must exist forever.
4. BUILDING SELF-CONFIDENCE
? Follow the habit of rendering more service & better
service than paid to render.
? Enter into no transaction which does not benefit, as
nearly alike as possible, everyone it effects.
? Make no statement which you do not believe to be true,
no matter what temporary advantages a falsehood
might seem to offer.
? Have a sincere desire in your heart to be of greatest
possible service to largest number of people.
5. ? Cultivate a wholesome admiration for people, like
them better than you like money.
? Do your best to live as well as preach your own
philosophy of business. Actions speak louder than
words.
? Accept no favors, large or small, without giving
some favors in return.
? Ask nothing of any person without believing that
you have a right to that for which you ask.
…cont’d
6. SELF-MOTIVATION
? Set yourself a Goal, do not lose sight of it.
? Supplement long-term objectives with short-term
goals & specific actions. To get something done is
to BEGIN.
? Learn a challenging new task each year.
? Make your job a Different one. Set improvement
objectives for your position. With some
imagination, you can increase your productivity.
? Develop an Area of Expertise. Build on your
Strengths, or develop one of your weaknesses into
a strength.
? Give yourself Feedback & Reward yourself. Set
verifiable goals as a Standard to measure against
your performance.
7. The Transforming Leader
? Show a personal interest in individual
progress.
? Build charismatic relationships.
? Encourage other people to shine.
? Provide psychological support.
? Ask questions-but in a special way.
? Keep people informed.