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Managing international tech teams
Insights from a former fintech CTO
Introduction
2
Overview of the Current Global Tech Industry:
 Rapid growth and evolution of the tech industry globally
 Increasing demand for tech talent across various sectors
 Emerging technologies shaping the future of industries worldwide
Trend of Distributed Teams and Remote Work:
 Shift towards remote work accelerated by technological advancements and the COVID-19
pandemic
 Rise of distributed teams spanning multiple geographical locations
 Benefits of remote work, including flexibility, access to global talent, and cost savings
Strategic importance of managing international tech teams  how to effectively manage them?
3
Whats the impact of management on project success?
Importance of Effective Management
4
Effective team management plays a critical role in project success: motivation, deadline, deliverables
Context of previous projects
5
BIZAO
 Several offices : France, Ivory Coast, Senegal, Cameroon
 Tech teams: France, Senegal, Asia
 Product team: Ivory Coast
TOTAL - TATA Consultancy Services
 Several offices : France, Germany, Africa, India
Challenges in Managing International Tech Teams
6
Cross-Cultural Leadership
 Adapting leadership styles to
accommodate cultural diversity.
 Addressing power distance and
hierarchical differences.
 Fostering inclusivity, respect, and
collaboration among team members.
Project Management and
Coordination
 Ensuring alignment on project goals,
priorities, and timelines.
 Coordination of tasks, dependencies, and
deliverables across dispersed teams.
 Managing expectations and balancing
workload distribution effectively.
Team Cohesion and
Engagement
 Building rapport and trust among
team members from different
cultures.
 Engaging and motivating team
members across diverse
backgrounds.
 Addressing feelings of isolation and
disconnection in remote settings.
Language Barriers
 Language barriers hindering effective
communication
 Misinterpretation of instructions,
requirements, and feedback
 Difficulty in conveying complex
technical concepts and ideas
Cultural Differences
 Varied communication styles, norms,
and expectations
 Misunderstandings and conflicts
arising from cultural differences
 Impacts on decision-making
processes, team dynamics, and
collaboration
Time Differences
 Coordination of meetings and
overlapping work hours
 Communication delays due to time
zone disparities
 Difficulty in maintaining real-time
collaboration and responsiveness
7
How do we tackle these challenges?
Strategies for Successful Management (1/3): Build
a strong foundation
8
 Importance of defining a shared vision and
clear goals for the team.
 Aligning individual objectives with the
broader organizational mission.
 Setting SMART (Specific, Measurable,
Achievable, Relevant, Time-bound) goals to
guide team efforts.
 And SHARE THE GOALS
 Establishing communication channels
tailored to the team's needs and preferences.
 Utilizing a combination of synchronous (e.g.,
video calls, instant messaging) and
asynchronous (e.g., email, project
management tools) communication methods.
 Implementing protocols for regular updates,
status reports, and feedback sessions to
ensure transparency and accountability.
It all starts with governance
Clear Team
Vision and Goals
Effective
Communication
Channels
Strategies for Successful Management (2/3):
Cultural Intelligence and Effective Communication
9
 Recognizing the importance of cultural
sensitivity and awareness in a global team
setting
 Encouraging team members to actively learn
about each other's cultures, traditions, and
communication styles: cross cultural training
 Emphasizing empathy, respect, and
inclusivity to foster a culture of understanding
and appreciation
 Lead by example
 Emphasizing the need for transparent, open,
and inclusive communication practices.
 Providing training and resources to enhance
communication skills, including active
listening and empathy.
 Leveraging technology tools such as
translation software and cultural awareness
training platforms to bridge language and
cultural barriers
Understanding
Diverse Cultures
Bridging
Communication
Gaps
Strategies for Successful Management (3/3): Team
Collaboration and Time Management
10
 Implementing collaborative tools and
platforms to facilitate teamwork and
information sharing.
 Encouraging virtual team building activities,
such as icebreaker sessions, team
challenges, and virtual coffee breaks.
 Promoting a culture of collaboration through
shared goals, mutual respect, and
recognition of individual contributions.
 Implementing strategies for managing
different time zones effectively, such as
establishing core overlapping hours for
meetings and collaboration.
 Leveraging time zone converters, scheduling
tools, and shared calendars to coordinate
activities and avoid scheduling conflicts.
 Setting clear expectations around availability,
response times, and deadlines to optimize
productivity and minimize delays.
Efficient Time
Management
Fostering
Collaboration
Conclusion
11
Select the
appropriate
technologies
Importance
of the human
factor
Need of a strong
and effective
governance
Importance of
Transparency
and Agility
12
Questions?
Lets keep in touch
13
www.linkedin.com/in/mndi
mban
mndimban@gmail.com

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Managing international tech teams, by Natasha Dimban

  • 1. Managing international tech teams Insights from a former fintech CTO
  • 2. Introduction 2 Overview of the Current Global Tech Industry: Rapid growth and evolution of the tech industry globally Increasing demand for tech talent across various sectors Emerging technologies shaping the future of industries worldwide Trend of Distributed Teams and Remote Work: Shift towards remote work accelerated by technological advancements and the COVID-19 pandemic Rise of distributed teams spanning multiple geographical locations Benefits of remote work, including flexibility, access to global talent, and cost savings Strategic importance of managing international tech teams how to effectively manage them?
  • 3. 3 Whats the impact of management on project success?
  • 4. Importance of Effective Management 4 Effective team management plays a critical role in project success: motivation, deadline, deliverables
  • 5. Context of previous projects 5 BIZAO Several offices : France, Ivory Coast, Senegal, Cameroon Tech teams: France, Senegal, Asia Product team: Ivory Coast TOTAL - TATA Consultancy Services Several offices : France, Germany, Africa, India
  • 6. Challenges in Managing International Tech Teams 6 Cross-Cultural Leadership Adapting leadership styles to accommodate cultural diversity. Addressing power distance and hierarchical differences. Fostering inclusivity, respect, and collaboration among team members. Project Management and Coordination Ensuring alignment on project goals, priorities, and timelines. Coordination of tasks, dependencies, and deliverables across dispersed teams. Managing expectations and balancing workload distribution effectively. Team Cohesion and Engagement Building rapport and trust among team members from different cultures. Engaging and motivating team members across diverse backgrounds. Addressing feelings of isolation and disconnection in remote settings. Language Barriers Language barriers hindering effective communication Misinterpretation of instructions, requirements, and feedback Difficulty in conveying complex technical concepts and ideas Cultural Differences Varied communication styles, norms, and expectations Misunderstandings and conflicts arising from cultural differences Impacts on decision-making processes, team dynamics, and collaboration Time Differences Coordination of meetings and overlapping work hours Communication delays due to time zone disparities Difficulty in maintaining real-time collaboration and responsiveness
  • 7. 7 How do we tackle these challenges?
  • 8. Strategies for Successful Management (1/3): Build a strong foundation 8 Importance of defining a shared vision and clear goals for the team. Aligning individual objectives with the broader organizational mission. Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals to guide team efforts. And SHARE THE GOALS Establishing communication channels tailored to the team's needs and preferences. Utilizing a combination of synchronous (e.g., video calls, instant messaging) and asynchronous (e.g., email, project management tools) communication methods. Implementing protocols for regular updates, status reports, and feedback sessions to ensure transparency and accountability. It all starts with governance Clear Team Vision and Goals Effective Communication Channels
  • 9. Strategies for Successful Management (2/3): Cultural Intelligence and Effective Communication 9 Recognizing the importance of cultural sensitivity and awareness in a global team setting Encouraging team members to actively learn about each other's cultures, traditions, and communication styles: cross cultural training Emphasizing empathy, respect, and inclusivity to foster a culture of understanding and appreciation Lead by example Emphasizing the need for transparent, open, and inclusive communication practices. Providing training and resources to enhance communication skills, including active listening and empathy. Leveraging technology tools such as translation software and cultural awareness training platforms to bridge language and cultural barriers Understanding Diverse Cultures Bridging Communication Gaps
  • 10. Strategies for Successful Management (3/3): Team Collaboration and Time Management 10 Implementing collaborative tools and platforms to facilitate teamwork and information sharing. Encouraging virtual team building activities, such as icebreaker sessions, team challenges, and virtual coffee breaks. Promoting a culture of collaboration through shared goals, mutual respect, and recognition of individual contributions. Implementing strategies for managing different time zones effectively, such as establishing core overlapping hours for meetings and collaboration. Leveraging time zone converters, scheduling tools, and shared calendars to coordinate activities and avoid scheduling conflicts. Setting clear expectations around availability, response times, and deadlines to optimize productivity and minimize delays. Efficient Time Management Fostering Collaboration
  • 11. Conclusion 11 Select the appropriate technologies Importance of the human factor Need of a strong and effective governance Importance of Transparency and Agility
  • 13. Lets keep in touch 13 www.linkedin.com/in/mndi mban mndimban@gmail.com

Editor's Notes

  • #2: Pr辿sentation Speaker et pertinence sur le sujet