Mannan CV
- 1. MOHAMMED ABDUL MANNAN Abu Dhabi, UAE. Phone No: +971-55-4795636 E-mail: mannan4499@gmail.com Summary: An IT professional with over 6 years of experience in Administration, Installation, configuration, escalation support, maintenance, implementation and troubleshooting of various technologies including Windows Server Administration and Network Administration for medium to large corporate environments. TECHNICAL CERTIFICATIONS & SKILLS CCNA (Routing & Switching) (Cisco ID: CSCO13068012) CCNP (R & S Pursuing) OJT (On Job Trainee) HCL Info systems MCSE Diploma A+ (Hardware) N+ (LAN Networking) T ec hnic al Skills Cisco Routers/Switches: Cisco IOS, Routers (3900, 2900, 1900), Cisco Catalyst (3560, 2950, 2960) Connectivity & Hardware: HP Blade Server, Dell Nas Storage with RAID Systems, SonicWall Firewall SOHO CDP, VPN, PPP, ACL, Network Address Translation (NAT), OSPF, RIPng, RIPv2, OSPF, EIGRP, VTP, SNMP, ARP, TCP, UDP, Static Routing, VLAN Trunking, Multi- Area OSPF, VLAN, VTP, HSRP, STP, SVI, Ether channel, BPDU, Portfast, GLBP. Enterprise Technologies: Windows 2012 Server, 2008 Storage Server, Windows XP/VISTA/7, 8, 10, Desktop & Laptop Hardware Upgrade ARCHITECTURE & PLANNING GROUP Abu Dhabi, UAE Designation: IT Specialist Sept 2009 At Present Roles & Responsibilities Installing, Configuring and Troubleshooting of Networking Equipments: Routers and Switches. Managing, Maintaining and Configuring an Internet work with the help of WAN technologies like PPP, VPN and Routing Protocols: OSPF, EIGRP, and RIPv2. Basic knowledge of Multi-Protocol Label Switching (MPLS), Voice over IP (VoIP) and routing protocol BGP Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP) IP addressing and sub netting, Routing concepts Sound knowledge of routing protocols - RIP V2, OSPF and EIGRP
- 2. Switches: Basic Configuration and Vlans setup Including InterVLAN Routing on Cisco 3960, 2950, 2960 switches. Router: Configured basic Configuration and IP Routing of Cisco 2500, 2600, 1800 Back-up and restore of all critical resources including router IOS, System State data Good knowledge of wan solution, protocol HDLC,PPP, VPN Implemented SNMP on devices to allow for network management Implemented traffic filters using Standard and Extended access-lists, Implementation of HSRP, DHCP, DNS, FTP, TFTP, MRTG. Perform Troubleshooting end-to-end between the two sites Maintain documents of work perform during the day Implemented Sonic Wall SOHO Firewall Securing the Network Ports with Port Security Upgrade Cisco Routers, Switches IOS using TFTP Managing and Maintaining a Microsoft Windows Server 2012 Network Infrastructure including Active Directory, Group Policy, DNS, DHCP, IP-Addressing. Installing and configuring File and Print Servers. Configuration and updating of antivirus software like Kaspersky and Symantec Endpoint Protection antivirus. Active directory management, NTFS security, disk quota management Updating servers with latest service packs and hot fixes. Active Directory users and groups management. Creating standard Net-backup policies and taking back-up of the servers. Restoring the data as per the customer request Managing User accounts using Active Directory Securing network resources with shared folder permissions, Implementing file security system. Technical support of Operating System (Windows 10, 8, 7 ) Software Installation & Outlook configuration & Troubleshooting Maintaining software and hardware inventory/documentation, generating the reports related to all IT applications and the corresponding changes in the existing infrastructure is being reported Correlating with the IT vendors for the service of existing products and order for new systems SiTEL Hyderabad, INDIA Designation: Desktop Support Engineer Jan. 2006 Feb. 2009 Installing Desktops & Laptops, Upgrades of hardware and software products to existing products Installation of Operating Systems and Applications Desktop applications Process softwares including MS Office, MS Internet Explorer, Symantec Anti-Virus Corporate edition etc. Configuring & trouble shooting MS Outlook Configuring the Printer Queue in the Network
- 3. Configuration, Troubleshooting and Maintenance of the IT/Network infrastructure Interaction with other branches and Coordination with NOC, Sitel-Omaha for technology issues Training of new executives joining in Technology Team and clients on the Softwares used in organization Maintaining Asset Inventory and Change Management. Independently or In a Team Contacting with Vendors for the replacement of Defective parts Educational Qualification: Bachelor of Commerce (2004) Osmania University, India Strengths: I have a passion to learn and self-Motivation to achieve it. Hard working, Confident and dedicated towards goals. Quite Adept to new system/environment Team Player Experience in Multi-cultural environment. Personal Information: Date of Birth - 5th February 1983 Nationality - Indian Marital Status - Married Languages Known - English, Hindi, Arabic (Basic) Visa Status - Residence Visa (Transferable) UAE Driving License - 2185980