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Dri綻nby SUCCESS
rang
mapping
roadperformance
the
to
CUSTOMERATTRACTIONCUSTOMERACQUISITION
CUSTOMER RETENTION
CUSTOMERVALUEDELIVERY
CUSTOMER CENTRIC ORGANIZATIONAL CAPACITY
AIESEC
2020
CUSTOMERATTRACTIONCUSTOMERACQUISITION
CUSTOMER RETENTION
CUSTOMERVALUEDELIVERY
CUSTOMER CENTRIC
ORGANIZATIONAL CAPACITY
2016
AIESEC
2020
2017 2018 2019 2020
FOCUS ON
DISRUPTIVE &
EXPONENTIAL
GROWTH
FOCUS ON
organizational
redesign &
SUSTAINED
GROWTH
AIESEC 2020
ACHIEVEMENT
CHECK POINT
 Continuity (MCP 2017-2018 is in this room)
 Optimal timeline to finish the design phase
 Possibility for adjustments and contingencies
 Sense of urgency from the beginning (no procrastination)
 Planning for Achievement
CUSTOMERATTRACTIONCUSTOMERACQUISITION
CUSTOMER RETENTION
CUSTOMERVALUEDELIVERY
CUSTOMER CENTRIC
ORGANIZATIONAL CAPACITY
2016
AIESEC
2020
2017 2018 2019 2020
Lets understand
2016 Contribution
WE CANT DO
EVERYTHING
CUSTOMERATTRACTIONCUSTOMERACQUISITION
CUSTOMER RETENTION
CUSTOMERVALUEDELIVERY
CUSTOMER CENTRIC
ORGANIZATIONAL CAPACITY
2016
AIESEC
2020
2017 2018 2019 2020
WHAT IS THE IDEAL STATE FOR 2016?
15 Min
CUSTOMERATTRACTIONCUSTOMERACQUISITION
CUSTOMER RETENTION
CUSTOMERVALUEDELIVERY
CUSTOMER CENTRIC ORGANIZATIONAL CAPACITY
AIESEC
2020
2016 2017 2018 2019 2020
AIESEC
2020
DIVIDING THE
ROADMAP
25 Min
Dri綻nby SUCCESS
rang
CUSTOMER
ATTRACTION
CUSTOMER
ACQUISITION
CUSTOMER
RETENTION
CUSTOMER
VALUE DELIVERY
CUSTOMER CENTRIC
ORGANIZATIONAL
CAPACITY
2018
The objective of Mapping the Road to Performance
is to MAKE 2016 WORK INTENTIONAL
oGC
iGC
oGT
iGT
NOW, WE
OUTLINE THE MILESTONES
2016 MILESTONES
IN THE 2018 ROADMAP
 ALIGN WITH YOUR EXCHANGE CYCLE
 BE SPECIFIC
 DO NOT LOSE TIME IN SMALL DETAILS
 PRIORITIZE
 FIRST SEE WHAT NEEDS TO BE DONE
iGE
oGE
GL
Dri綻nby SUCCESS
rang
THIS IS HOW THE ACTION PLANS SHOULD LOOK LIKE
Q4 Q1 Q2 Q3 Q4
MC
SUB-COMMITTEE
COMMISSIONS
LC
OTHER BODIES
CUSTOMER ATTRACTION
 RISKS/TRANSITION
 RESOURCES
 MEASURES (MAX 3)
Dri綻nby SUCCESS
rang
2016 NATIONAL PLAN
DEBRIEFING
BREAK
Dri綻nby SUCCESS
rang
2016 BIG PICTURE
CUSTOMER
ATTRACTION
CUSTOMER
ACQUISITION
CUSTOMER
RETENTION
CUSTOMER
VALUE DELIVERY
CUSTOMER CENTRIC
ORGANIZATIONAL
CAPACITY
iGC oGCiGT oGTiGE oGE GL
Dri綻nby SUCCESS
rang
NEXT STEPS
MC COMPILES OUTPUT
SCOREBOARD LAUNCH
FOCUS REVIEWS IT
Dri綻nby SUCCESS
rang
2016 NATIONAL PLAN
USAGE ON THE LC PLAN
Dri綻nby SUCCESS
rang
2016 NATIONAL PLAN
WHERE AM I RIGHT NOW?
Dri綻nby SUCCESS
rang
We lead
Understanding of Contribution
AIESEC in India

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