This letter from a housing provider organization summarizes challenges faced by both tenants and landlords due to job and income losses caused by the COVID-19 pandemic. It argues that a proposed city council plan to defer rent payments and waive late fees will not solve the underlying problem of lost income for tenants or ensure landlords can make required mortgage payments. The letter urges the city to consider a more comprehensive solution that helps tenants pay rent and requires lenders to offer mortgage relief and lower coverage requirements for properties housing many tenants facing income issues.