Margarita Grillis Tourist Guide c.v.
- 1. Margarita M. Grillis Email: margaritagrillis@yahoo.gr Member of A.A.T.G.I. PROFESSIONAL EXPERIENCE 2010-Present Tourist Guide, city of Dublin, for various travel agencies. Responsibilities: Escorting and guiding groups. Lectures on Irish history/culture/way of life. Hotel check in/check out. 2007- 2013 Tourist Guide/Administrator at No 29 Georgian House Museum. Responsibilities: Guiding on social, cultural, decorative, architectural and political history of Georgian Dublin Administrative duties: Reservations/bookings. Organising workshops/events/lectures.Training new staff, organising work rosters, monitoring high standards of health and safety for staff and guests. Ordering/ receiving shop and tea room stock with a continuous cost - quality control. Stock/financial reports, Invoicing, Accounts. Summer Seasons 1997- 2003, 2006 -2014 Tourist Guide on the island of Patmos. Astoria Travel Agency Patmos, Greece. Responsibilities: Guiding groups to religious/historic archeological sites and island tours. Lectures on the Book of Revelation & Orthodox Monasticism. Liaison between guests and local services (hospital, police, customs). Summer season 2005 Tour Director for Cosmos, Lugano, Switzerland. Responsibilities: Guiding groups in Western Europe and Greece. Lectures on history, archaeology. Language lessons. Organising and conducting tours. Excursion sales and accounts. Hotel check in/check out. Liaison between guests and local services. August 2004 Venues Assistant during the Athens 2004 Olympic Games, for W.W.S., Athens Greece. Responsibilities: Customer service of Alpha Bank clients at venues. Oct. 2003 - July 2004 Social Hostess/ Ass. Cruise Director Royal Olympia Cruises and Golden Star Cruises, Piraeus, Greece. Responsibilities: Lectures on ports of call, briefings on safety procedures and life on board. Excursion sales. Conducting/organising/booking social activities, children/adult workshops. Liaison ship - local authorities (hospitals, coast guard, travel agencies). General administrative duties. Summer Seasons 1995- 1996 Customer Service Officer /Front Desk, Skala Hotel, Patmos, Greece. Responsibilities: Room reservations/assignment, daily guest check-in/ checkout, billing, coordinating housekeeping and maintenance departments, operating telephone centre. Dealing with guest inquiries /complaints and guest assistance. Training new staff members. Operating all front office systems. MEDIA Contributions
- 2. 2012 Guest on radio talk show of Newstalk Radio, Ireland. 2011 Guest on radio travel show TravelTalkMedia, U.S.A. 2011 Contributor to Memlekent Travel Magazine, Istanbul, Turkey. 2010 Author of A Young Persons Guide to the Monastery of St John the Theologian. EDUCATION 2008 Completed F叩ilte Ireland Dublin City & Environs Tour Guide Course. 2003 Life saving and Fire fighting course at State School of Merchant Marine. Aspropirgos, Greece. 2003 Completed teaching course in Teaching English as a Foreign Language- Outstanding Pass. 2002- 2004 Completed acting workshop of the Greek National Theatre, Athens. Greece. 1999-2002 Graduate of Kazakos Acting School, Athens, Greece. 1994- 1997 Graduate of National Tourist Guide School, Rhodes, Greece. Training: Ongoing Health & Safety & Manual handling training. LANGUAGES English: Native, Greek: Native, German: Good, Spanish: Conversational COMPUTING : European Computer Driving License (ECDL) course. VOLUNTEER WORK January 2011 Administrator /Fundraiser. Girls Orphanage Bakeswar, Kolkata, India. Aug. 2003 Assistant English teacher at Elaine and Nicholas Negroponte Elementary School, Previhear province, Cambodia. REFERENCES Ms Sandra Hoey Mr. John Kamaratos Manager No 29 Museum Managing Director/Owner 29 Lr Fitzwilliam St. Astoria Travel Dublin 2, Ireland Skala, Patmos, Greece Tel:+35317026165. Tel: +302247031205 sandra.hoey@esb.ie astoria@12net.gr