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Mark Robinson & Steve Yorkstone, Arnhem June 2014, Lean Six Sigma for Higher Education

HAN Lean-QRM Centrum / HAN Lectoraat Lean
HAN Lean-QRM Centrum / HAN Lectoraat Lean

Doing Lean in HE, Case Study: Learning from the University of St Andrews Presentation on 2nd International Lean Six Sigma Conference for Higher Education in Arnhem, The Netherlands, organized by HAN University of Applied Sciences

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Doing Lean in HE, Case Study: Learning from the University of St Andrews
The University of St Andrews Oldest in Scotland and the third oldest in the English-speaking world Consistently ranked in the top ten universities in the UK, usually in the top five In 1773, the university had fewer than 100 pupils, and was in Samuel Johnson's opinion in a steady decline "pining in decay and struggling for life" In term time over a third of the town's population is either a staff member or student of the University Greek motto AIEN ARISTEUEIN Lots and lots and lots of change
Dont be deceived by appearances In our experience St Andrews is probably quite similar to your place in lots of ways full of opportunities for improvement made up of human beings, in all their glory!
Evolution of Lean activity in HE Five years on Future a b x c p ? Early days
Towards lean as business as usual in HE Static Getting people used to a way that we do it around here Established Lean Dynamic Always changing, growing, and developing new ways of doing things Evolving Lean
Imagine a dynamic, evolving organisation Community feeling Creative challenge Constant learning Customer delight Constructive impact
External context Political Financial Social Internal context Governance Structures Systems Human factors Attitudes Experiences Skills Barriers Enablers ?
Learnings Leadership Action IntegrityVision
Leadership Vision Action Integrity
Go as far as you can see; When you get there, you will be able to see farther. Thomas Carlyle
Mark Robinson mark.robinson@st-andrews.ac.uk Steve Yorkstone s.yorkstone@napier.ac.uk

More Related Content

Mark Robinson & Steve Yorkstone, Arnhem June 2014, Lean Six Sigma for Higher Education

  • 1. Doing Lean in HE, Case Study: Learning from the University of St Andrews
  • 2. The University of St Andrews Oldest in Scotland and the third oldest in the English-speaking world Consistently ranked in the top ten universities in the UK, usually in the top five In 1773, the university had fewer than 100 pupils, and was in Samuel Johnson's opinion in a steady decline "pining in decay and struggling for life" In term time over a third of the town's population is either a staff member or student of the University Greek motto AIEN ARISTEUEIN Lots and lots and lots of change
  • 3. Dont be deceived by appearances In our experience St Andrews is probably quite similar to your place in lots of ways full of opportunities for improvement made up of human beings, in all their glory!
  • 4. Evolution of Lean activity in HE Five years on Future a b x c p ? Early days
  • 5. Towards lean as business as usual in HE Static Getting people used to a way that we do it around here Established Lean Dynamic Always changing, growing, and developing new ways of doing things Evolving Lean
  • 6. Imagine a dynamic, evolving organisation Community feeling Creative challenge Constant learning Customer delight Constructive impact
  • 7. External context Political Financial Social Internal context Governance Structures Systems Human factors Attitudes Experiences Skills Barriers Enablers ?
  • 10. Go as far as you can see; When you get there, you will be able to see farther. Thomas Carlyle

Editor's Notes

  1. MR 際際滷: facts and figures of St Andrews
  2. MR slide: the honest truth
  3. SY 際際滷: what is it about
  4. Library example: thats the process we use, isnt it?