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Market Insight ¨C Why and How 
Quiz and presentation 
Harri Pendolin, Prodman 
Product Tank Meetup 
27th of November 2014, Helsinki
#1 reason why new product ideas fail 
We don¡¯t understand market needs! 
Roadmap - Why and How 2014
CHALLENGE: What do YOU know 
about market insights? Are you ready 
for a quiz? 
Please, take your smart device, open a browser and 
go to kahoot.it. Enter game pin and your nick 
name. 
The quiz can be found here: https://create.kahoot.it/#quiz/3332259a-3292-4343-8592-6bec1402e46a 
Roadmap - Why and How 2014
1. Customer insight is knowing the needs and 
problems your customers have 
? Sales meeting 
? Customer advisory boards 
? Product statistics 
? Feedback from customer support 
? ¡­ 
Roadmap - Why and How 2014
2. Customer insight is also competitive 
intelligence 
Positioning 
Roadmap - Why and How 2014
3&4. Customer insight is understanding 
market trends and technology insight 
Current market 
Roadmap - Why and How 2014 
The next wave 
Time 
Money 
Every market and product has it¡¯s finite life-cycle!
1. For new product ideas the best way to gain 
market insight is NOT to ask your customers 
The Challenge with new product ideas 
- Customers don¡¯t know what they will 
need!! 
Roadmap - Why and How 2014
2. For new product ideas the best way to gain 
market insight is NOT to use agile development 
methodologies 
Being agile is good for REACTING to 
market insight, not to GAIN it 
Roadmap - Why and How 2014
3. For new product ideas the best way to gain 
market insight is NOT to use online surveys 
In most of the cases surveys are made 
to reinforce our OWN assumptions. 
Roadmap - Why and How 2014
4. For new product ideas the best way to gain 
market insight is to use Build-Measure-Learn loop 
Ideas 
Learn 
Roadmap - Why and How 2014 
Build 
Product 
Measure 
Data 
Market Insight
Pretotypes and MVP¡¯s 
Roadmap - Why and How 2014
Three horizons planning framework 
Horizon 1 
Horizon 2 
Roadmap - Why and How 2014 
Horizon 3 
Current products 
Strategic themes or 
focus areas for new 
products 
Vision 
Time 
Money 
Three horizons - three different needs for market insight!
Gain market insight for horizon 1 
Listen to your 
customers! 
Roadmap - Why and How 2014
Gain market insight for horizon 2 
Test your 
assumptions! 
Roadmap - Why and How 2014 
Picture by Mikko J?ppinen, Palmu Inc.
Gain market insight for horizon 3 
Find the right 
problems! 
Roadmap - Why and How 2014
¡°If you don't know where you are 
going, any road will get you there.¡± 
Lewis Carroll, writer of Alice in Wonderland 
Roadmap - Why and How 2014
1. Roadmap is NOT a commitment to your 
customers 
Disclaimer: 
This document (¡°Roadmap¡±) contains 
forward-looking statements based on 
current expectations, forecasts and 
assumptions of the Company that 
involve risks and uncertainties. 
Roadmap - Why and How 2014
2. Roadmap can be used to gain market 
insight 
Yes, but be careful with it! 
Roadmap - Why and How 2014
3. Roadmap shall visualize your product 
vision 
¡°An artefact that communicates 
the direction you¡¯ll be going in 
order to fulfill the product 
vision.¡± 
Janna Bastow, Co-Founder, ProdPad 
Roadmap - Why and How 2014
4. Roadmap contents shall NOT come only 
from product manager 
Roadmaping and gaining market insight is teamwork 
Roadmap - Why and How 2014
And the winner is¡­ 
Roadmap - Why and How 2014
Kiitos! 
Thank You! 
Harri Pendolin 
harri.pendolin@prodman.fi 
www.prodman.fi 
Roadmap - Why and How 2014
Competences, processes and tools. 
Winning product management. 
Success stories. 
Roadmap - Why and How 2014

More Related Content

Market insight why and how

  • 1. Market Insight ¨C Why and How Quiz and presentation Harri Pendolin, Prodman Product Tank Meetup 27th of November 2014, Helsinki
  • 2. #1 reason why new product ideas fail We don¡¯t understand market needs! Roadmap - Why and How 2014
  • 3. CHALLENGE: What do YOU know about market insights? Are you ready for a quiz? Please, take your smart device, open a browser and go to kahoot.it. Enter game pin and your nick name. The quiz can be found here: https://create.kahoot.it/#quiz/3332259a-3292-4343-8592-6bec1402e46a Roadmap - Why and How 2014
  • 4. 1. Customer insight is knowing the needs and problems your customers have ? Sales meeting ? Customer advisory boards ? Product statistics ? Feedback from customer support ? ¡­ Roadmap - Why and How 2014
  • 5. 2. Customer insight is also competitive intelligence Positioning Roadmap - Why and How 2014
  • 6. 3&4. Customer insight is understanding market trends and technology insight Current market Roadmap - Why and How 2014 The next wave Time Money Every market and product has it¡¯s finite life-cycle!
  • 7. 1. For new product ideas the best way to gain market insight is NOT to ask your customers The Challenge with new product ideas - Customers don¡¯t know what they will need!! Roadmap - Why and How 2014
  • 8. 2. For new product ideas the best way to gain market insight is NOT to use agile development methodologies Being agile is good for REACTING to market insight, not to GAIN it Roadmap - Why and How 2014
  • 9. 3. For new product ideas the best way to gain market insight is NOT to use online surveys In most of the cases surveys are made to reinforce our OWN assumptions. Roadmap - Why and How 2014
  • 10. 4. For new product ideas the best way to gain market insight is to use Build-Measure-Learn loop Ideas Learn Roadmap - Why and How 2014 Build Product Measure Data Market Insight
  • 11. Pretotypes and MVP¡¯s Roadmap - Why and How 2014
  • 12. Three horizons planning framework Horizon 1 Horizon 2 Roadmap - Why and How 2014 Horizon 3 Current products Strategic themes or focus areas for new products Vision Time Money Three horizons - three different needs for market insight!
  • 13. Gain market insight for horizon 1 Listen to your customers! Roadmap - Why and How 2014
  • 14. Gain market insight for horizon 2 Test your assumptions! Roadmap - Why and How 2014 Picture by Mikko J?ppinen, Palmu Inc.
  • 15. Gain market insight for horizon 3 Find the right problems! Roadmap - Why and How 2014
  • 16. ¡°If you don't know where you are going, any road will get you there.¡± Lewis Carroll, writer of Alice in Wonderland Roadmap - Why and How 2014
  • 17. 1. Roadmap is NOT a commitment to your customers Disclaimer: This document (¡°Roadmap¡±) contains forward-looking statements based on current expectations, forecasts and assumptions of the Company that involve risks and uncertainties. Roadmap - Why and How 2014
  • 18. 2. Roadmap can be used to gain market insight Yes, but be careful with it! Roadmap - Why and How 2014
  • 19. 3. Roadmap shall visualize your product vision ¡°An artefact that communicates the direction you¡¯ll be going in order to fulfill the product vision.¡± Janna Bastow, Co-Founder, ProdPad Roadmap - Why and How 2014
  • 20. 4. Roadmap contents shall NOT come only from product manager Roadmaping and gaining market insight is teamwork Roadmap - Why and How 2014
  • 21. And the winner is¡­ Roadmap - Why and How 2014
  • 22. Kiitos! Thank You! Harri Pendolin harri.pendolin@prodman.fi www.prodman.fi Roadmap - Why and How 2014
  • 23. Competences, processes and tools. Winning product management. Success stories. Roadmap - Why and How 2014