The document discusses Kotler's CCDVTP framework for marketing. CCDVTP stands for Create, Communicate and Deliver Value to a Target Market to create profits. Create refers to product management, Communicate is brand management, and Deliver is customer management. The document notes that while product management used to focus internally, companies now connect externally with scientists through open innovation. It also explains that brands traditionally focused on logos and packaging but now seek to fulfill customer promises. Customer management has evolved from databases to involve co-creation, such as creating ads with customer input.