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By 
Neha Bhardwaj 
PGDM-IMT-G
 CCDVTP  By Kotler 
 Create, 
 Communicate and 
 Deliver the 
 Value 
 To a Target Market by 
 Creating Profits
 Create  Product Management 
 Communicate  Brand Management 
 Deliver  Customer Management
 Conventionally, Product Management was 
about creating a product using internal 
team. 
 Today, companies are connected with 
scientists outside the company as well for 
product management. (Open innovation) 
 Example: Procter and Gamble adopted 
cookie maker from Italy to create face like 
shapes for their product  Pringle.
 Conventionally, Brand was about a logo, 
name and packaging. (Mind Share and 
Heart Share) 
 Today, it is a promise. Now, a brand 
seeks Spirit Share of the customers.
 Conventionally, it was about maintaining 
a database of customers. 
 Today, customer management involves 
aspects of co-creation. 
 Example  Creating advertisements with 
the help of customers.
Marketing defined
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Marketing defined

  • 1. By Neha Bhardwaj PGDM-IMT-G
  • 2. CCDVTP By Kotler Create, Communicate and Deliver the Value To a Target Market by Creating Profits
  • 3. Create Product Management Communicate Brand Management Deliver Customer Management
  • 4. Conventionally, Product Management was about creating a product using internal team. Today, companies are connected with scientists outside the company as well for product management. (Open innovation) Example: Procter and Gamble adopted cookie maker from Italy to create face like shapes for their product Pringle.
  • 5. Conventionally, Brand was about a logo, name and packaging. (Mind Share and Heart Share) Today, it is a promise. Now, a brand seeks Spirit Share of the customers.
  • 6. Conventionally, it was about maintaining a database of customers. Today, customer management involves aspects of co-creation. Example Creating advertisements with the help of customers.