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Marketing, IT & Innovation Marcos LIMA, PhD Session 01:  Introduction to Innovation Management
Welcome to  Marketing, IT & Innovation The Spirit of  Innovation
This Weeks Topics (1/2) Part 1: Course Introduction Lecturer Background and Research Interests Expectations Scope of the Course Course Methodology / Sources / Evaluation
This Weeks Topics (2/2) Part 2:  Introduction to  Innovation Management What is Innovation and Why it Matters Innovation as an Integrated Business Process The Innovative Organization:  Understanding Knowledge Management
Marketing, IT and Innovation  How are these  fields related? Marketing/ Service Development Tourism Industry Innovation IT Knowledge Management Customer Relationship  Management
Scope of This Course Session 1(March 4 th ) INTRODUCTION to Innovation Management  Sessions 3 & 5 (Mar. 11 / 18 th ) The Innovative Organization  and Knowledge Management  Culture Session 7 (Mar. 25 th ) SEARCHING  the Organizational  Environment,  Selecting the  Strategy , and implementing the  Process   Session 9 (April 8 th ) Mid-Term Quiz + Discussion Search ENVIRONMENT Select STRATEGY Implement PROCESS Capture-Value CULTURE
Part 1 Course Introduction
Lecturer Background & Research Interests As a business  executive /  consultant 1995  97  99  01  03  05  07  09 Marketing Innovation + Product / Service Development Knowledge Management
Lecturer Background & Research Interests As a student,  teacher /  researcher 1995  97  99  01  03  05  07  09 Marketing Innovation + Product / Service Development Knowledge Management Bac +5 Bac +7 Bac +10
My Expectations DREAM:  buy the textbook and read the chapters NICE: surf the internet for related topics MUST:  read the articles MUST:  listen to the podcasts You should also be PARTICIPATIVE ASSIDUOUS &  ON TIME CURIOUS
Your first group assignment: Discuss Your Expectations A good course should be should have should NOT be should NOT have
SHOULD SHOULD NOT
Course Methodology Basic Pedagogical Principle: Meaningful Learning INTERACTION REFLECTION COLLABORATION Authentic Problem Environment
Course Methodology Two Parts TO: Theory-Oriented Instructor-centered learning Preparation: read the textbook chapters and article assigned the week before PO: Practice-Oriented Student-centered learning Article Discussions: Shared Synthesis
Evaluation MCQ/Essay Evaluation  35% Individual quiz on Innovation, April 8th Case Study 65% Group work on CRM, April 8 th  & 25 th
Main Sources Books Tidd & Bessant, Managing Innovation: Integrating Technological, Market & Organizational Change, Wiley 2009 Trott, Innovation Management & New Product Development, Prentice Hall, 2008 See syllabus for other sources Articles Several sources
To complement your learning Selected  Podcasts  and book chapters  on class topics
Questions?
Part 2 Overview of the Innovation Process
Preliminary Quotes Niccolo MACHIAVELLI  There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things The Prince, 1532
Preliminary Quotes ????  Constant revolutionizing of production, uninterrupted disturbance of all social conditions, everlasting uncertainty all old established national industries have been destroyed or are daily being destroyed. They are dislodged by new industries  whose products are consumed not only at home but in every quarter of the globe. KARL MARX Communist Manifesto, 1848
What is Innovation? Lets brainstorm!
What is Innovation? Video  Interview:  Strategyn
What is Innovation? Which of these is NOT an innovation? Why? a) Nintendo Wii   b) Banana Peeler  c) Apples iPhone  d) Self-Service
What is Innovation? Is this an Innovation or an Invention?
A Few Definitions  Innovation is  the  process  of turning  opportunity  into  new   ideas  and of putting these into widely used  practice   (Tidd & Bessant, 2009)  the  management  of all the activities involved in the  process  of idea generation, technology development, manufacturing and  marketing  of a new (or improved) product[/service]  (Trott, 2008)  not just the conception of a  new   idea , nor the invention of a  new   device , nor the development of a  new   market . The  process  is all these things acting in an  integrated  fashion  (Myers & Marquis, 1969)
A Few Questions Is an unsuccessful new product an innovation? Is the successful introduction of an old product in a new market an innovation? Does all innovation involve new technology? Xerox created the first computer with a Graphic User Interface. Steve Jobs used it to create the first Mac.  Who was the innovator?
A Visual Definition These two variables explain the critical role of  MARKETING  in the innovation process
Recommended Reading DRUCKER,  The Discipline of Innovation
Why Innovation Matters Innovative companies are more  Adaptable Flexible strategy, structure, culture  Competitive Better processes, services, business models BusinessWeeks Most Innovative Companeis (2006)
Innovative in Different Ways BusinessWeeks Most Innovative Companeis (2006) Innovative Chief Executive Scientific freedom of employees Use of external tech sources Design Speed of product development Close cooperation w/ suppliers
Innovations Economic Relevance Nikolai Kondratieff / Joseph Schumpeter   virtually all of the economic growth that has occurred since the eighteenth century is ultimately attributable to innovation Schumpeters Creative Destruction
Innovate or die Out of the 1957 Forbes 500, only 74 remained in 1997 Of the top 12 companies which made up the Dow Jones index in 1900 only one (GE) survives Change is the only constant From toilet paper in 1800s to From steel tubes in 1870s to From mining in old Prussia to Creative Destruction in Action
Why Innovation Matters Video Lecture  Why Innovation is So Necessary
Types of Innovation Incremental What we already do,  but better Radical New to the world
Types of Innovation Incremental What we already do,  but better Sustaining Rules of the game remain the same Radical New to the world Disruptive Game Changer for Market or Industry True or false? Radical innovation is more strategic than incremental innovation Not all radical innovations are disruptive All disruptive innovations increase the innovators competitiveness Incremental innovations cannot be disruptive Sustaining innovations cannot be radical Market Status Quo Technology
Types of Innovation Product / Service Innovation Innovate in  WHAT  we do Process Innovation Innovate in  HOW  we do it Paradigm / Business Model Innovation Innovate in  HOW  we make money Position Innovation Innovate in marketing mix and strategy  WHERE, WHO, HOW MUCH
Types of Innovation Tidds 4Ps Can you find at least one example of each type of innovation?
Degrees of Innovation: Products Sustaining   Disruptive Doing what we do,  but better/different New to the world Rules of the game remain the same Game Changer for Market or Industry Incremental Radical New to the Firm
Degrees of Innovation: Services Sustaining   Disruptive Doing what we do,  but better/different New to the world Rules of the game remain the same Game Changer for Market or Industry Incremental Radical New to the Firm
Evolution of Innovation Models Linear Models 1950/60s  Technology Push 1970s  Market Pull Manufacturing Marketing Research & Development Marketing Manufacturing Research & Development
Evolution of Innovation Models A Case for Market-Pull
Evolution of Innovation Models Simultaneous Coupling Model Marketing Manufacturing Research & Development 1980s
Evolution of Innovation Models Interactive Model Needs in society and the marketplace Latest in science & technology Advances in society R&D  Manufacturing  Marketing Idea Commercial Product Market Pull Technology Push 1990s
Evolution of Innovation Models Open Innovation Model Emphasis on Business Model innovation as driver 2000s
Innovation as an Integrated Process Source: Tidd & Bessant, 2009
Innovation as an Integrated Process Source: Tidd & Bessant, 2009
Innovation as an Integrated Process Source: Tidd & Bessant, 2009
Innovation as an Integrated Process Video: Tidd & Bessant  on The Innovation  Process
Innovation as an Integrated Process Implement PROCESS Value- Capture CULTURE Search  int./ext. ENVIRONMENT Select   STRATEGY
Recommended Reading TIDD, 2009 Chapters 1,2,3 TROTT, 2008 Chapter 1 Articles Drucker
Good Luck! Marcos Lima [email_address]

More Related Content

Marketing & Innovation - Introduction

  • 1. Marketing, IT & Innovation Marcos LIMA, PhD Session 01: Introduction to Innovation Management
  • 2. Welcome to Marketing, IT & Innovation The Spirit of Innovation
  • 3. This Weeks Topics (1/2) Part 1: Course Introduction Lecturer Background and Research Interests Expectations Scope of the Course Course Methodology / Sources / Evaluation
  • 4. This Weeks Topics (2/2) Part 2: Introduction to Innovation Management What is Innovation and Why it Matters Innovation as an Integrated Business Process The Innovative Organization: Understanding Knowledge Management
  • 5. Marketing, IT and Innovation How are these fields related? Marketing/ Service Development Tourism Industry Innovation IT Knowledge Management Customer Relationship Management
  • 6. Scope of This Course Session 1(March 4 th ) INTRODUCTION to Innovation Management Sessions 3 & 5 (Mar. 11 / 18 th ) The Innovative Organization and Knowledge Management Culture Session 7 (Mar. 25 th ) SEARCHING the Organizational Environment, Selecting the Strategy , and implementing the Process Session 9 (April 8 th ) Mid-Term Quiz + Discussion Search ENVIRONMENT Select STRATEGY Implement PROCESS Capture-Value CULTURE
  • 7. Part 1 Course Introduction
  • 8. Lecturer Background & Research Interests As a business executive / consultant 1995 97 99 01 03 05 07 09 Marketing Innovation + Product / Service Development Knowledge Management
  • 9. Lecturer Background & Research Interests As a student, teacher / researcher 1995 97 99 01 03 05 07 09 Marketing Innovation + Product / Service Development Knowledge Management Bac +5 Bac +7 Bac +10
  • 10. My Expectations DREAM: buy the textbook and read the chapters NICE: surf the internet for related topics MUST: read the articles MUST: listen to the podcasts You should also be PARTICIPATIVE ASSIDUOUS & ON TIME CURIOUS
  • 11. Your first group assignment: Discuss Your Expectations A good course should be should have should NOT be should NOT have
  • 13. Course Methodology Basic Pedagogical Principle: Meaningful Learning INTERACTION REFLECTION COLLABORATION Authentic Problem Environment
  • 14. Course Methodology Two Parts TO: Theory-Oriented Instructor-centered learning Preparation: read the textbook chapters and article assigned the week before PO: Practice-Oriented Student-centered learning Article Discussions: Shared Synthesis
  • 15. Evaluation MCQ/Essay Evaluation 35% Individual quiz on Innovation, April 8th Case Study 65% Group work on CRM, April 8 th & 25 th
  • 16. Main Sources Books Tidd & Bessant, Managing Innovation: Integrating Technological, Market & Organizational Change, Wiley 2009 Trott, Innovation Management & New Product Development, Prentice Hall, 2008 See syllabus for other sources Articles Several sources
  • 17. To complement your learning Selected Podcasts and book chapters on class topics
  • 19. Part 2 Overview of the Innovation Process
  • 20. Preliminary Quotes Niccolo MACHIAVELLI There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things The Prince, 1532
  • 21. Preliminary Quotes ???? Constant revolutionizing of production, uninterrupted disturbance of all social conditions, everlasting uncertainty all old established national industries have been destroyed or are daily being destroyed. They are dislodged by new industries whose products are consumed not only at home but in every quarter of the globe. KARL MARX Communist Manifesto, 1848
  • 22. What is Innovation? Lets brainstorm!
  • 23. What is Innovation? Video Interview: Strategyn
  • 24. What is Innovation? Which of these is NOT an innovation? Why? a) Nintendo Wii b) Banana Peeler c) Apples iPhone d) Self-Service
  • 25. What is Innovation? Is this an Innovation or an Invention?
  • 26. A Few Definitions Innovation is the process of turning opportunity into new ideas and of putting these into widely used practice (Tidd & Bessant, 2009) the management of all the activities involved in the process of idea generation, technology development, manufacturing and marketing of a new (or improved) product[/service] (Trott, 2008) not just the conception of a new idea , nor the invention of a new device , nor the development of a new market . The process is all these things acting in an integrated fashion (Myers & Marquis, 1969)
  • 27. A Few Questions Is an unsuccessful new product an innovation? Is the successful introduction of an old product in a new market an innovation? Does all innovation involve new technology? Xerox created the first computer with a Graphic User Interface. Steve Jobs used it to create the first Mac. Who was the innovator?
  • 28. A Visual Definition These two variables explain the critical role of MARKETING in the innovation process
  • 29. Recommended Reading DRUCKER, The Discipline of Innovation
  • 30. Why Innovation Matters Innovative companies are more Adaptable Flexible strategy, structure, culture Competitive Better processes, services, business models BusinessWeeks Most Innovative Companeis (2006)
  • 31. Innovative in Different Ways BusinessWeeks Most Innovative Companeis (2006) Innovative Chief Executive Scientific freedom of employees Use of external tech sources Design Speed of product development Close cooperation w/ suppliers
  • 32. Innovations Economic Relevance Nikolai Kondratieff / Joseph Schumpeter virtually all of the economic growth that has occurred since the eighteenth century is ultimately attributable to innovation Schumpeters Creative Destruction
  • 33. Innovate or die Out of the 1957 Forbes 500, only 74 remained in 1997 Of the top 12 companies which made up the Dow Jones index in 1900 only one (GE) survives Change is the only constant From toilet paper in 1800s to From steel tubes in 1870s to From mining in old Prussia to Creative Destruction in Action
  • 34. Why Innovation Matters Video Lecture Why Innovation is So Necessary
  • 35. Types of Innovation Incremental What we already do, but better Radical New to the world
  • 36. Types of Innovation Incremental What we already do, but better Sustaining Rules of the game remain the same Radical New to the world Disruptive Game Changer for Market or Industry True or false? Radical innovation is more strategic than incremental innovation Not all radical innovations are disruptive All disruptive innovations increase the innovators competitiveness Incremental innovations cannot be disruptive Sustaining innovations cannot be radical Market Status Quo Technology
  • 37. Types of Innovation Product / Service Innovation Innovate in WHAT we do Process Innovation Innovate in HOW we do it Paradigm / Business Model Innovation Innovate in HOW we make money Position Innovation Innovate in marketing mix and strategy WHERE, WHO, HOW MUCH
  • 38. Types of Innovation Tidds 4Ps Can you find at least one example of each type of innovation?
  • 39. Degrees of Innovation: Products Sustaining Disruptive Doing what we do, but better/different New to the world Rules of the game remain the same Game Changer for Market or Industry Incremental Radical New to the Firm
  • 40. Degrees of Innovation: Services Sustaining Disruptive Doing what we do, but better/different New to the world Rules of the game remain the same Game Changer for Market or Industry Incremental Radical New to the Firm
  • 41. Evolution of Innovation Models Linear Models 1950/60s Technology Push 1970s Market Pull Manufacturing Marketing Research & Development Marketing Manufacturing Research & Development
  • 42. Evolution of Innovation Models A Case for Market-Pull
  • 43. Evolution of Innovation Models Simultaneous Coupling Model Marketing Manufacturing Research & Development 1980s
  • 44. Evolution of Innovation Models Interactive Model Needs in society and the marketplace Latest in science & technology Advances in society R&D Manufacturing Marketing Idea Commercial Product Market Pull Technology Push 1990s
  • 45. Evolution of Innovation Models Open Innovation Model Emphasis on Business Model innovation as driver 2000s
  • 46. Innovation as an Integrated Process Source: Tidd & Bessant, 2009
  • 47. Innovation as an Integrated Process Source: Tidd & Bessant, 2009
  • 48. Innovation as an Integrated Process Source: Tidd & Bessant, 2009
  • 49. Innovation as an Integrated Process Video: Tidd & Bessant on The Innovation Process
  • 50. Innovation as an Integrated Process Implement PROCESS Value- Capture CULTURE Search int./ext. ENVIRONMENT Select STRATEGY
  • 51. Recommended Reading TIDD, 2009 Chapters 1,2,3 TROTT, 2008 Chapter 1 Articles Drucker
  • 52. Good Luck! Marcos Lima [email_address]