This document provides an overview and introduction to innovation management from a course taught by Marcos Lima. The course covers topics such as defining innovation, different types of innovation, models of the innovation process, and the importance of innovation. It discusses innovation as an integrated business process and introduces frameworks for understanding innovation at different levels from incremental to radical and disruptive.
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Marketing & Innovation - Introduction
1. Marketing, IT & Innovation Marcos LIMA, PhD Session 01: Introduction to Innovation Management
2. Welcome to Marketing, IT & Innovation The Spirit of Innovation
3. This Weeks Topics (1/2) Part 1: Course Introduction Lecturer Background and Research Interests Expectations Scope of the Course Course Methodology / Sources / Evaluation
4. This Weeks Topics (2/2) Part 2: Introduction to Innovation Management What is Innovation and Why it Matters Innovation as an Integrated Business Process The Innovative Organization: Understanding Knowledge Management
5. Marketing, IT and Innovation How are these fields related? Marketing/ Service Development Tourism Industry Innovation IT Knowledge Management Customer Relationship Management
6. Scope of This Course Session 1(March 4 th ) INTRODUCTION to Innovation Management Sessions 3 & 5 (Mar. 11 / 18 th ) The Innovative Organization and Knowledge Management Culture Session 7 (Mar. 25 th ) SEARCHING the Organizational Environment, Selecting the Strategy , and implementing the Process Session 9 (April 8 th ) Mid-Term Quiz + Discussion Search ENVIRONMENT Select STRATEGY Implement PROCESS Capture-Value CULTURE
8. Lecturer Background & Research Interests As a business executive / consultant 1995 97 99 01 03 05 07 09 Marketing Innovation + Product / Service Development Knowledge Management
9. Lecturer Background & Research Interests As a student, teacher / researcher 1995 97 99 01 03 05 07 09 Marketing Innovation + Product / Service Development Knowledge Management Bac +5 Bac +7 Bac +10
10. My Expectations DREAM: buy the textbook and read the chapters NICE: surf the internet for related topics MUST: read the articles MUST: listen to the podcasts You should also be PARTICIPATIVE ASSIDUOUS & ON TIME CURIOUS
11. Your first group assignment: Discuss Your Expectations A good course should be should have should NOT be should NOT have
14. Course Methodology Two Parts TO: Theory-Oriented Instructor-centered learning Preparation: read the textbook chapters and article assigned the week before PO: Practice-Oriented Student-centered learning Article Discussions: Shared Synthesis
15. Evaluation MCQ/Essay Evaluation 35% Individual quiz on Innovation, April 8th Case Study 65% Group work on CRM, April 8 th & 25 th
16. Main Sources Books Tidd & Bessant, Managing Innovation: Integrating Technological, Market & Organizational Change, Wiley 2009 Trott, Innovation Management & New Product Development, Prentice Hall, 2008 See syllabus for other sources Articles Several sources
17. To complement your learning Selected Podcasts and book chapters on class topics
20. Preliminary Quotes Niccolo MACHIAVELLI There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things The Prince, 1532
21. Preliminary Quotes ???? Constant revolutionizing of production, uninterrupted disturbance of all social conditions, everlasting uncertainty all old established national industries have been destroyed or are daily being destroyed. They are dislodged by new industries whose products are consumed not only at home but in every quarter of the globe. KARL MARX Communist Manifesto, 1848
26. A Few Definitions Innovation is the process of turning opportunity into new ideas and of putting these into widely used practice (Tidd & Bessant, 2009) the management of all the activities involved in the process of idea generation, technology development, manufacturing and marketing of a new (or improved) product[/service] (Trott, 2008) not just the conception of a new idea , nor the invention of a new device , nor the development of a new market . The process is all these things acting in an integrated fashion (Myers & Marquis, 1969)
27. A Few Questions Is an unsuccessful new product an innovation? Is the successful introduction of an old product in a new market an innovation? Does all innovation involve new technology? Xerox created the first computer with a Graphic User Interface. Steve Jobs used it to create the first Mac. Who was the innovator?
28. A Visual Definition These two variables explain the critical role of MARKETING in the innovation process
30. Why Innovation Matters Innovative companies are more Adaptable Flexible strategy, structure, culture Competitive Better processes, services, business models BusinessWeeks Most Innovative Companeis (2006)
31. Innovative in Different Ways BusinessWeeks Most Innovative Companeis (2006) Innovative Chief Executive Scientific freedom of employees Use of external tech sources Design Speed of product development Close cooperation w/ suppliers
32. Innovations Economic Relevance Nikolai Kondratieff / Joseph Schumpeter virtually all of the economic growth that has occurred since the eighteenth century is ultimately attributable to innovation Schumpeters Creative Destruction
33. Innovate or die Out of the 1957 Forbes 500, only 74 remained in 1997 Of the top 12 companies which made up the Dow Jones index in 1900 only one (GE) survives Change is the only constant From toilet paper in 1800s to From steel tubes in 1870s to From mining in old Prussia to Creative Destruction in Action
35. Types of Innovation Incremental What we already do, but better Radical New to the world
36. Types of Innovation Incremental What we already do, but better Sustaining Rules of the game remain the same Radical New to the world Disruptive Game Changer for Market or Industry True or false? Radical innovation is more strategic than incremental innovation Not all radical innovations are disruptive All disruptive innovations increase the innovators competitiveness Incremental innovations cannot be disruptive Sustaining innovations cannot be radical Market Status Quo Technology
37. Types of Innovation Product / Service Innovation Innovate in WHAT we do Process Innovation Innovate in HOW we do it Paradigm / Business Model Innovation Innovate in HOW we make money Position Innovation Innovate in marketing mix and strategy WHERE, WHO, HOW MUCH
38. Types of Innovation Tidds 4Ps Can you find at least one example of each type of innovation?
39. Degrees of Innovation: Products Sustaining Disruptive Doing what we do, but better/different New to the world Rules of the game remain the same Game Changer for Market or Industry Incremental Radical New to the Firm
40. Degrees of Innovation: Services Sustaining Disruptive Doing what we do, but better/different New to the world Rules of the game remain the same Game Changer for Market or Industry Incremental Radical New to the Firm
41. Evolution of Innovation Models Linear Models 1950/60s Technology Push 1970s Market Pull Manufacturing Marketing Research & Development Marketing Manufacturing Research & Development
43. Evolution of Innovation Models Simultaneous Coupling Model Marketing Manufacturing Research & Development 1980s
44. Evolution of Innovation Models Interactive Model Needs in society and the marketplace Latest in science & technology Advances in society R&D Manufacturing Marketing Idea Commercial Product Market Pull Technology Push 1990s
45. Evolution of Innovation Models Open Innovation Model Emphasis on Business Model innovation as driver 2000s
46. Innovation as an Integrated Process Source: Tidd & Bessant, 2009
47. Innovation as an Integrated Process Source: Tidd & Bessant, 2009
48. Innovation as an Integrated Process Source: Tidd & Bessant, 2009
49. Innovation as an Integrated Process Video: Tidd & Bessant on The Innovation Process
50. Innovation as an Integrated Process Implement PROCESS Value- Capture CULTURE Search int./ext. ENVIRONMENT Select STRATEGY