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REAL. GOOD. PIZZA.

PIZZA SOLA
 MARKETING PLAN
 DECEMBER 2012
AGENDA
         BACKGROUND
         PROBLEMS
         MARKET ANALYSIS
            MARKET SITUATION
            PRODUCT SITUATION
            COMPETITIVE SITUATION
            MACROENVIRONMENT SITUATION
            SWOT ANALYSIS
            RESEARCH

         MARKETING PLAN
         ACTION PLAN
         BUDGETING
Location
Oakland, Eastside, Southside, Cranberry

Hours of Operation
Mon-Wed: 11am  12pm
Thurs-Sat: 11am  3am
Sunday: 12pm  12am


New York style Pizza
High Quality & Fresh Ingredients
Wide selection of sides and beer
Large dining area
LOW BRAND          PERCEIVED AS           LIMITED
AWARENESS           EXPENSIVE          CUSTOMER BASE




43% students        Only 10%           *25-34age group
heard of Oakland    claimed price is   *8% respondants
Pizza Sola          reasonable         visited Pizza Sola
Pizza Restaurant Industry has felt the heat over many years

               42000



               41000



               40000
Revenue ($m)




               39000



               38000



               37000


                                                                     CAGR 12%
               36000



               35000
                   2002   2003   2004   2005   2006    2007   2008    2009   2010   2011   2012

                                                      years
Pizza Restaurant Industry has felt the heat over many years

Major players

           Dominos 9.8%




  Papa             Pizza Hut
  Johns           11.6%
  6.3%




     Together, 20%                  Increasing number of single-location
    increase in sales from          stores
    2006 to 2012
Product            Price    Market Price


Pizza (14)        $13      $10.03
Wings (12 wings)   $10.41   $8.77
Calzone            $7.00    $6.57
Salad              $6.84    $3.63
MAJOR CHAIN COMPETITION
VOCELLI PIZZA, DOMINOS, PAPA JOHNS


MAJOR SINGLE STORE COMPETITION
MAXIMUM FLAVOR, PIZZA BELLINO, MINEOS PIZZA, PAPA DA VINCI, MIAS
PIZZA, PIZZA ROMANO

INDIRECT COMPETITION
CHIPOTLE, MCDONALDS, FIVE GUYS
RECESSION

HEALTHY EATING INDEX      NEGATIVELY
                          AFFECTED
                          PIZZA SOLA
GROCERY STORE OFFERINGS
STRENGTH                    WEAKNESSES
Quality of food               No delivery
Unique NY style pizza         High-priced menu
Vegetarian/vegan options      Low recognition
Portion sizes
Casual Dining area


   OPPORTUNITY                          THREAT
Building a brand identity     Rise of fast casual restaurants like
Sponsoring school events      Chipotle
Promotion of vegetarian and   Recession
vegan menu                    Rebranding of major chain pizza
                              companies
1. SURVEY OF PIZZA SOLA CUSTOMERS
2. SURVEY OF PEOPLE IN OAKLAND NEAR PIZZA
   SOLA
3. SURVEY OF CMU STUDENTS
4. DIRECT CONVERSATIONS WITH PIZZA SOLA
   EMPLOYEES
<18        18-22                   23-27               28-32          33+
       YEARS


26.7             3%         31%

                      0-1 TIMES
                                                   31%

                                             2-3 TIMES
                                                                       20%

                                                               4-5 TIMES
                                                                                     15%

                                                                                   6-7 TIMES
       TIMES
   PER MONTH
                      48%
1.6                                           16%                 7%                1%

 PORTION SIZE
RATING POINTS                               EXCELLENT (1) : 26%
                                                             VERY GOOD (2) : 47%
1.7                       GOOD (3)   : 6%

  DINING AREA
                                     EXCELLENT (1) : 11%
RATING POINTS                                             VERY GOOD (2) : 29%

2.4                           FAIR (4) : 7%
                                                      GOOD (3) : 24%
>      WHERE DO YOU BUY PIZZA FROM?
                                                >   HAVE YOU HEARD OF PIZZA SOLA?



                3%
        13%
                                Pizza Sola
                                Vocelli's
                      27%
 10%                            Max Flavor
                                                                          Yes, 43%
                                Domino's
7%                              Pizza Bellino           No, 57%
                                Papa Da Vinci
 7%                             Pizza Romano
                     13%
                                Other
          20%
HAVE YOU HEARD OF PIZZA SOLA?


 YES                    60%      NO              40%


WHY DO YOU CHOOSE TO NOT PURCHASE PIZZA FROM PIZZA SOLA?


             DELIVERY
TOP 3        HABITUAL BUYING BEHAVIOR
REASONS      DO NOT KNOW ABOUT PIZZA
             SOLA
MARKETING PLAN
35+
YEARS OLD
             18-24 YEARS OLD




      25-34 YEARS OLD
WHY
                  STUDENTS?
18-24 YEARS OLD

PIZZA SOLA
EXPERIENCE
             For young adults in the Pittsburgh
             area looking to eat and drink with
             their friends, Pizza Sola is the best
             gourmet pizzeria that provides
             locally grown, quality ingredients




         
             and an exciting dining experience
             because of its full-service bar and
             large portions
PRODUCT        PRICE         PLACE     PROMOTIONS



 FULL-SERVICE BAR
 ROTATING DRAFT BEERS, WIDE VARIETY OF BOTTLED
 BEERS

 LARGE PORTIONS
 FRESH, HIGH QUALITY INGREDIENTS
PRODUCT           PRICE            PLACE          PROMOTIONS



PERCEPTION IS THAT PIZZA SOLA IS EXPENSIVE, BUT
THEY REALLY HAVE COMPETITIVE PRICES

SLIGHTLY HIGHER PRICES THAN COMPETITORS, BUT IT IS DUE TO
THE FACT THAT THEY ARE USING BETTER INGREDIENTS
   WANT TO BE RECOGNIZED AS A HIGH QUALITY PIZZERIA

   & ALSO JUSTIFIED BY ITS LARGE PORTION SIZES
PRODUCT       PRICE         PLACE      PROMOTIONS



LOCATED IN THE MIDDLE OF OAKLAND

   MANY COLLEGES AND UNIVERSITIES IN THE AREA
   LOCATION IS AN ADVANTAGE FOR PIZZA SOLA
PRODUCT               PRICE    PLACE       PROMOTIONS


Problem: Internal advertisement  only to Pizza Sola
customers
Need tactics to advertise events to a wider audience
to bring new people

*Buzz Marketing to increase brand awareness
Promotion items
Events for students
Pitt Sports events
PROMOTION KEY INGREDIENT 1

Buzz = engaging + participative events


 BEER PONG NIGHT
 PIZZA-BEER PAIRING NIGHT
 COLLEGE FOOTBALL NIGHT
 RUSH EVENTS
BEER PONG NIGHT
BEER PONG NIGHT
PIZZA AND BEER
PAIRING NIGHT
SPORTS NIGHT
PIZZA SOLA MASCOT
PROMOTION KEY INGREDIENT 2

eye-catching promotional items
Business Card
PROMOTION KEY INGREDIENT 2

eye-catching promotional items
Gift Cards
PROMOTION KEY INGREDIENT 2

eye-catching promotional items
Pizza Sola paper clips
Q1:2013 Q2:2013 Q3:2013 Q4:2013 Q1:2014 Q2:2014
                        Q3:2014
  CUSTOMER RESEARCH

        SPORTS NIGHT

    BEER PONG NIGHT

  PIZZA-BEER PAIRNING

  FREE SAMPLE OFFERS

ONCAMPUS PROMOTION

    FACEBOOK EVENTS
Total budget:
$3,610
                                                     Signs, $800.00

                           On-going
                       Events, $1,200.00




                                                Sports Event, $1,200.00



        Promotional Paper
           Clips, $50.00      Flyers, $300.00
  Business Cards, $60.00
THANK YOU.
GAYEON GABBY BAE
B.S. IN BIOLOGICAL SCIENCE AND B.A. IN BUSINESS ADMINISTRATION
CLASS OF 2013
GBAE@ANDREW.CMU.EDU
2012643603

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Marketing presentation_FINAL

  • 1. REAL. GOOD. PIZZA. PIZZA SOLA MARKETING PLAN DECEMBER 2012
  • 2. AGENDA BACKGROUND PROBLEMS MARKET ANALYSIS MARKET SITUATION PRODUCT SITUATION COMPETITIVE SITUATION MACROENVIRONMENT SITUATION SWOT ANALYSIS RESEARCH MARKETING PLAN ACTION PLAN BUDGETING
  • 3. Location Oakland, Eastside, Southside, Cranberry Hours of Operation Mon-Wed: 11am 12pm Thurs-Sat: 11am 3am Sunday: 12pm 12am New York style Pizza High Quality & Fresh Ingredients Wide selection of sides and beer Large dining area
  • 4. LOW BRAND PERCEIVED AS LIMITED AWARENESS EXPENSIVE CUSTOMER BASE 43% students Only 10% *25-34age group heard of Oakland claimed price is *8% respondants Pizza Sola reasonable visited Pizza Sola
  • 5. Pizza Restaurant Industry has felt the heat over many years 42000 41000 40000 Revenue ($m) 39000 38000 37000 CAGR 12% 36000 35000 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 years
  • 6. Pizza Restaurant Industry has felt the heat over many years Major players Dominos 9.8% Papa Pizza Hut Johns 11.6% 6.3% Together, 20% Increasing number of single-location increase in sales from stores 2006 to 2012
  • 7. Product Price Market Price Pizza (14) $13 $10.03 Wings (12 wings) $10.41 $8.77 Calzone $7.00 $6.57 Salad $6.84 $3.63
  • 8. MAJOR CHAIN COMPETITION VOCELLI PIZZA, DOMINOS, PAPA JOHNS MAJOR SINGLE STORE COMPETITION MAXIMUM FLAVOR, PIZZA BELLINO, MINEOS PIZZA, PAPA DA VINCI, MIAS PIZZA, PIZZA ROMANO INDIRECT COMPETITION CHIPOTLE, MCDONALDS, FIVE GUYS
  • 9. RECESSION HEALTHY EATING INDEX NEGATIVELY AFFECTED PIZZA SOLA GROCERY STORE OFFERINGS
  • 10. STRENGTH WEAKNESSES Quality of food No delivery Unique NY style pizza High-priced menu Vegetarian/vegan options Low recognition Portion sizes Casual Dining area OPPORTUNITY THREAT Building a brand identity Rise of fast casual restaurants like Sponsoring school events Chipotle Promotion of vegetarian and Recession vegan menu Rebranding of major chain pizza companies
  • 11. 1. SURVEY OF PIZZA SOLA CUSTOMERS 2. SURVEY OF PEOPLE IN OAKLAND NEAR PIZZA SOLA 3. SURVEY OF CMU STUDENTS 4. DIRECT CONVERSATIONS WITH PIZZA SOLA EMPLOYEES
  • 12. <18 18-22 23-27 28-32 33+ YEARS 26.7 3% 31% 0-1 TIMES 31% 2-3 TIMES 20% 4-5 TIMES 15% 6-7 TIMES TIMES PER MONTH 48% 1.6 16% 7% 1% PORTION SIZE RATING POINTS EXCELLENT (1) : 26% VERY GOOD (2) : 47% 1.7 GOOD (3) : 6% DINING AREA EXCELLENT (1) : 11% RATING POINTS VERY GOOD (2) : 29% 2.4 FAIR (4) : 7% GOOD (3) : 24%
  • 13. > WHERE DO YOU BUY PIZZA FROM? > HAVE YOU HEARD OF PIZZA SOLA? 3% 13% Pizza Sola Vocelli's 27% 10% Max Flavor Yes, 43% Domino's 7% Pizza Bellino No, 57% Papa Da Vinci 7% Pizza Romano 13% Other 20%
  • 14. HAVE YOU HEARD OF PIZZA SOLA? YES 60% NO 40% WHY DO YOU CHOOSE TO NOT PURCHASE PIZZA FROM PIZZA SOLA? DELIVERY TOP 3 HABITUAL BUYING BEHAVIOR REASONS DO NOT KNOW ABOUT PIZZA SOLA
  • 16. 35+ YEARS OLD 18-24 YEARS OLD 25-34 YEARS OLD
  • 17. WHY STUDENTS? 18-24 YEARS OLD
  • 18. PIZZA SOLA EXPERIENCE For young adults in the Pittsburgh area looking to eat and drink with their friends, Pizza Sola is the best gourmet pizzeria that provides locally grown, quality ingredients and an exciting dining experience because of its full-service bar and large portions
  • 19. PRODUCT PRICE PLACE PROMOTIONS FULL-SERVICE BAR ROTATING DRAFT BEERS, WIDE VARIETY OF BOTTLED BEERS LARGE PORTIONS FRESH, HIGH QUALITY INGREDIENTS
  • 20. PRODUCT PRICE PLACE PROMOTIONS PERCEPTION IS THAT PIZZA SOLA IS EXPENSIVE, BUT THEY REALLY HAVE COMPETITIVE PRICES SLIGHTLY HIGHER PRICES THAN COMPETITORS, BUT IT IS DUE TO THE FACT THAT THEY ARE USING BETTER INGREDIENTS WANT TO BE RECOGNIZED AS A HIGH QUALITY PIZZERIA & ALSO JUSTIFIED BY ITS LARGE PORTION SIZES
  • 21. PRODUCT PRICE PLACE PROMOTIONS LOCATED IN THE MIDDLE OF OAKLAND MANY COLLEGES AND UNIVERSITIES IN THE AREA LOCATION IS AN ADVANTAGE FOR PIZZA SOLA
  • 22. PRODUCT PRICE PLACE PROMOTIONS Problem: Internal advertisement only to Pizza Sola customers Need tactics to advertise events to a wider audience to bring new people *Buzz Marketing to increase brand awareness Promotion items Events for students Pitt Sports events
  • 23. PROMOTION KEY INGREDIENT 1 Buzz = engaging + participative events BEER PONG NIGHT PIZZA-BEER PAIRING NIGHT COLLEGE FOOTBALL NIGHT RUSH EVENTS
  • 29. PROMOTION KEY INGREDIENT 2 eye-catching promotional items Business Card
  • 30. PROMOTION KEY INGREDIENT 2 eye-catching promotional items Gift Cards
  • 31. PROMOTION KEY INGREDIENT 2 eye-catching promotional items Pizza Sola paper clips
  • 32. Q1:2013 Q2:2013 Q3:2013 Q4:2013 Q1:2014 Q2:2014 Q3:2014 CUSTOMER RESEARCH SPORTS NIGHT BEER PONG NIGHT PIZZA-BEER PAIRNING FREE SAMPLE OFFERS ONCAMPUS PROMOTION FACEBOOK EVENTS
  • 33. Total budget: $3,610 Signs, $800.00 On-going Events, $1,200.00 Sports Event, $1,200.00 Promotional Paper Clips, $50.00 Flyers, $300.00 Business Cards, $60.00
  • 34. THANK YOU. GAYEON GABBY BAE B.S. IN BIOLOGICAL SCIENCE AND B.A. IN BUSINESS ADMINISTRATION CLASS OF 2013 GBAE@ANDREW.CMU.EDU 2012643603

Editor's Notes

  • #6: Before starting pizza sola analysis, I wanted to give you guys a brief summary of the entire pizza industry situation.So the graph shows revenues for the entire pizza industry. Operaters have been substanitally affected by changes in consumer spending, intense external competition and an increase in health consciousness. Despire these challenges, the industrys revenue increased since 2006. But this does not mean all the pizza restuarants have been doing well.
  • #7: So there are well-established and well-known pizza brands in the industry but there is also a large number of small, independent and locally-focused pizza restaruats, like pizza sola. From 2006, the major chains like papa johns pizza hut and dominos- increased in sales by 20% because they offer their products at economic price. Also there has been an increase in number of single-location stores.So reflecting this trend,the revenue per individual stores has actually decreased. Thats what actually happened to Pizza Sola as well.
  • #8: Pizza Sola offersThis tasty pizza is made from imported italian tomatoes and local fresh ingredients, and that is why the price of its product is a bit above the market price.
  • #9: Pizza Solas market share is very low because competition in this industry is high. Their direct competiton includes vocelli, dominos, papa johns, max flavor, mineos and so many other pizzerias.Also Pizza Sola has experienced competition from alternative retailers of pizza. Recently, fast-casual restaurants like chipotle and five guys has been rising.
  • #10: A recession led to declining consumption and demand for low-priced products. Thats probably why major chains sales have actually incrased but the sales of single independent stores like Pizza Solah has decreased. And also healthy eating index has progressively decreased. Consumers are also becoming increasing aware of issues related to weight and obesity. This factor affected the pizza industry.Along with adapting to health consciousness, industry operators are facing more competition from places like grocery stores more food retailers are offering partially baked (par-baked) pizzas in the refrigerated section and touting them as having high-quality, restaurant-style flavor and ingredients. These products have been particularly popular among price-conscious consumers who still want quality pizza but at a lower price.Losing a compeition with grocery stores
  • #17: Three segments should be targeted25-3418-2435+
  • #18: Three segments should be targeted25-3418-2435+
  • #19: Affordable, best ny style pizza, convenient, casual bar..that serves you the ultimate meal for college students For young adults, pizza sola provides pizza sola