The document discusses marketing research and outlines the steps in the marketing research process. It includes defining a problem, developing a research plan, collecting relevant information, developing findings, and determining marketing actions. Examples of different types of marketing research methods like observational research and case studies are provided. The importance of analyzing markets, customers, opportunities, problems, actions, performance and competition is emphasized.
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Marketing Research 2019
3. Orly Ballesteros | Success Institute | info@exlinkevents.com
What You Know with Your
Customers
What You Should Know with Your
Customers
4. Orly Ballesteros | www.successinstituteph.com |
info@exlinkevents.com
The process of defining a
marketing problem or
opportunity, systematically
collecting and analyzing relative
information, and recommending
actions.
5. Orly Ballesteros | www.successinstituteph.com | info@exlinkevents.com
1. Define the Problem
2. Develop a Research Plan
3. Collect Relevant Info.
4. Develop Findings
4. Develop
Findings
5. Marketiing
Action
22. Case Work
Create a Perceptual Map for Coffee Shops.
Use any two attributes that you may find
relevant.
Orly Ballesteros | www.successinstituteph.com | info@exlinkevents.com