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MarketingAcrossGenerations
Connecting with your customers, no matter their ages
Dave Meyer
President, BizzyWeb
dave@bizzyweb.com 612-424-9990
Welcome!
Request the PPT and notes by emailing Dave
& heres how to ask questions LIVE
2
Who areWe?
Who areWe?
What do we Do?
What do we Do?
Agenda
5
1.A bit about us
2.Generations:An overview
3.Traditionals
4.Boomers
5.Gen X
6.Millenials
7.Gen Z
Generations
6
Traditionals: 1925-1945 (71+)
Boomers: 1946-1964 (52-70)
Gen X: 1965-1979 (35-51)
Millenials: 1980  2000 (16-34)
Gen Z: 2001+ (under 16)
Traditionals (71+)
 Mostly Retired
 Conservative in spending (fixed income)
 Traditional media: Newspaper, yellow
pages,TV, Radio
 Mobile devices are shifting their consumption
(iPads/tablets and large phones)
 Push Value: benefits and tangible
Boomers (52-70)
 High-end material items
 Nearing/entering retirement: 10k/day
 The Me generation
 TV,Telephone, some Email
 PCs, begrudgingly going mobile
 Value face-to-face connections
GenerationX (35-51)
 DigitalTranslators
 Management / Entrepreneurs
 Loyal to profession, not necessarily employer
 Parents
 Facebook, email, text  comfortable with online
but may still prefer more personal connection
 Provide lots of information and context - researchers
Millenials (16-34)
 Tech Savvy  prefer text/mobile
 Snapchat, instant communication
 Entrepreneurial, want to make a difference
and feel entitled to rewards
 Digital native  comfortable with sharing
and interacting completely online
 Need to capture attention: Humor, novelty,
shiny content
 75% of workforce by 2025
 Want to make a difference, open to change
GenZ (under 16)
 Almost entirely mobile
 Multi-taskers, multi-screens
 Novelty, abundant information
 Grab attention, provide context
 Post-9/11 world, financial and geopolitical
angst, but optimistic for the future
 Communicate with pictures and digitally
How toUseTech
 Web:The foundation
 Email: Push to all
 Social: Engage and Connect
 Facebook  everyone
 Blog  your story and culture
 YouTube  engaging video
 LinkedIn  B2B
 Snapchat  Millenials and younger
 Twitter  small messages and breaking news
 Find the mix that works for your customers
There is NoSpoon
 Generations are completely
made up
 Nobody completely agrees
on date ranges or characteristics
 People are unique
 Focus on providing value and context
 Help vs. Sell
Summary
14
 Were all unique, but were shaped by our
times (There is no Spoon)
 Traditionals (71+) value people, tangible
benefits
 Boomers (52-70) value face-to-face, and are
moving online reluctantly
 Gen X (35-51) value career, family and are the
translators between Boomers & Millenials
 Millenials (16-34) are tech-savvy, mobile-first
and are digital native entrepreneurs
 Gen Z are completely mobile and multi-
screen, just coming of age and grew up in
angst
Get your Buzz Report!
In-depth marketing analysis
BizzyWeb.com/Buzz
15
Resources
Learn more...
BizzyWebTrainings
BizzyWeb.com/events
Find help...
BizzyWeb Resources
bizzyweb.com/category/bizzywebinars
Check out blog posts, guides, videos, infographics,
recorded webinars and more!
16
Dave Meyer
President, BizzyWeb
dave@bizzyweb.com, 612-424-9990
ThankYou!
Grab your Buzz Report at
BizzyWeb.com/Buzz
17

More Related Content

Marketing to Different Generations

  • 1. MarketingAcrossGenerations Connecting with your customers, no matter their ages
  • 2. Dave Meyer President, BizzyWeb dave@bizzyweb.com 612-424-9990 Welcome! Request the PPT and notes by emailing Dave & heres how to ask questions LIVE 2
  • 4. What do we Do? What do we Do?
  • 5. Agenda 5 1.A bit about us 2.Generations:An overview 3.Traditionals 4.Boomers 5.Gen X 6.Millenials 7.Gen Z
  • 6. Generations 6 Traditionals: 1925-1945 (71+) Boomers: 1946-1964 (52-70) Gen X: 1965-1979 (35-51) Millenials: 1980 2000 (16-34) Gen Z: 2001+ (under 16)
  • 7. Traditionals (71+) Mostly Retired Conservative in spending (fixed income) Traditional media: Newspaper, yellow pages,TV, Radio Mobile devices are shifting their consumption (iPads/tablets and large phones) Push Value: benefits and tangible
  • 8. Boomers (52-70) High-end material items Nearing/entering retirement: 10k/day The Me generation TV,Telephone, some Email PCs, begrudgingly going mobile Value face-to-face connections
  • 9. GenerationX (35-51) DigitalTranslators Management / Entrepreneurs Loyal to profession, not necessarily employer Parents Facebook, email, text comfortable with online but may still prefer more personal connection Provide lots of information and context - researchers
  • 10. Millenials (16-34) Tech Savvy prefer text/mobile Snapchat, instant communication Entrepreneurial, want to make a difference and feel entitled to rewards Digital native comfortable with sharing and interacting completely online Need to capture attention: Humor, novelty, shiny content 75% of workforce by 2025 Want to make a difference, open to change
  • 11. GenZ (under 16) Almost entirely mobile Multi-taskers, multi-screens Novelty, abundant information Grab attention, provide context Post-9/11 world, financial and geopolitical angst, but optimistic for the future Communicate with pictures and digitally
  • 12. How toUseTech Web:The foundation Email: Push to all Social: Engage and Connect Facebook everyone Blog your story and culture YouTube engaging video LinkedIn B2B Snapchat Millenials and younger Twitter small messages and breaking news Find the mix that works for your customers
  • 13. There is NoSpoon Generations are completely made up Nobody completely agrees on date ranges or characteristics People are unique Focus on providing value and context Help vs. Sell
  • 14. Summary 14 Were all unique, but were shaped by our times (There is no Spoon) Traditionals (71+) value people, tangible benefits Boomers (52-70) value face-to-face, and are moving online reluctantly Gen X (35-51) value career, family and are the translators between Boomers & Millenials Millenials (16-34) are tech-savvy, mobile-first and are digital native entrepreneurs Gen Z are completely mobile and multi- screen, just coming of age and grew up in angst
  • 15. Get your Buzz Report! In-depth marketing analysis BizzyWeb.com/Buzz 15 Resources Learn more... BizzyWebTrainings BizzyWeb.com/events Find help... BizzyWeb Resources bizzyweb.com/category/bizzywebinars Check out blog posts, guides, videos, infographics, recorded webinars and more!
  • 16. 16
  • 17. Dave Meyer President, BizzyWeb dave@bizzyweb.com, 612-424-9990 ThankYou! Grab your Buzz Report at BizzyWeb.com/Buzz 17

Editor's Notes

  • #6: Agenda Today were going to talk about what curating content is, why its important to your social media strategy and the best ways to save time while curating great content so you dont have to create everything you share on social media! [CLICK] Next, well discuss the what, why and how of using social media management tools to help you manage and automate much of your social media marketing [CLICK] Then well talk about how you can use your events to create relevant content for your audience [CLICK] We will then discuss what apps you can use on your mobile devices to be social, even on the go [CLICK] Finally, to ease your mind when it comes to social media, we will be giving you tips on how to stop over-thinking your content [CLICK] Next steps
  • #7: First, youll want to set-up a RSS Reader and add blogs related to your business. You can even add folders for blogs related to your clients businesses if you manage social media for other parties. As a reminder, the RSS Reader we originally mentioned was Feedly. Find the Social media management tool thats right for you and begin using it at least twice a week. While youre setting it up, also set up an analytics report and have an email sent to you bi-weekly. If youre on your desktop a lot, youre going to want to set up a management tool that will help you keep in touch. Hootsuite, Buffer and Edgar are great options for scheduling posts. Next, Download one content curation app and one social media management app. These will save you tons of time while on-the-go. Flipboard is a fantastic app for curation while the Buffer app can make managing your social media incredibly simple on your mobile device. Pocket can also be useful if you browse a lot on your phone or desktop. Get into the habit of using your RSS reader to find relevant content you think you audience would like and get used to scheduling these posts throughout the course of a week. Try to share at least 2-5 times a day at first for Twitter, 2x for Facebook and 1-3x per week for LinkedIn. It gets easier and youll see your followers start to creep up with consistency. Get playful! Once youve gotten the hang of all of this, start to put some humor and talk like yourself or your brand in your Tweets. Engage with people, follow those who follow you, and explore the wonderful world of social media!
  • #15: First, youll want to set-up a RSS Reader and add blogs related to your business. You can even add folders for blogs related to your clients businesses if you manage social media for other parties. As a reminder, the RSS Reader we originally mentioned was Feedly. Find the Social media management tool thats right for you and begin using it at least twice a week. While youre setting it up, also set up an analytics report and have an email sent to you bi-weekly. If youre on your desktop a lot, youre going to want to set up a management tool that will help you keep in touch. Hootsuite, Buffer and Edgar are great options for scheduling posts. Next, Download one content curation app and one social media management app. These will save you tons of time while on-the-go. Flipboard is a fantastic app for curation while the Buffer app can make managing your social media incredibly simple on your mobile device. Pocket can also be useful if you browse a lot on your phone or desktop. Get into the habit of using your RSS reader to find relevant content you think you audience would like and get used to scheduling these posts throughout the course of a week. Try to share at least 2-5 times a day at first for Twitter, 2x for Facebook and 1-3x per week for LinkedIn. It gets easier and youll see your followers start to creep up with consistency. Get playful! Once youve gotten the hang of all of this, start to put some humor and talk like yourself or your brand in your Tweets. Engage with people, follow those who follow you, and explore the wonderful world of social media!
  • #16: SLIDES: Measuring Your Marketing http://img.constantcontact.com/docs/pdf/measuring-your-marketing.pdf