ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
Engaging Your Customers Online
by Leon (C.K.) Leong
Marrying Design & Business
30 July 2010
Marrying design and business
Web Designer Depot
Who does not know this site?
What¡¯s the differences between
art and design
Q1
http://www.webdesignerdepot.com/2009/09/the-difference-between-art-and-design/
Source: http://www.webdesignerdepot.com/2009/09/the-difference-between-art-and-design/
Source: http://www.webdesignerdepot.com/2009/09/the-difference-between-art-and-design/
In project management, it¡¯s well-known that
there are constant disagreements between
the various roles
(Coming from a Techsailor context¡­ Sales, Account Manager,
Project Manager, Design and Technical)
Daily chronicles of a project team¡­
Note: This is just a hypothetical scenario. The actors ¡°involved¡± are just arbitrarily protagonists.
Fisher ¨C Project Manager, Ashley ¨C Designer, Leon ¨C Account Manager
Fisher: Ash, the front page needs to be an overview of the whole
site¡­ Can you add in boxes for latest news, events and
promotions?
Ashley: I disagree; that would make the look and feel of the front
page too complex and cluttered¡­ it¡¯s bad coming from a design
stand point¡­
Fisher: The client¡¯s business is very much online so we need to
showcase what¡¯s available to the users in a birds eye view¡­
Ashley: Can we just show case one of each of the latest items so
that the site does not get too crowded?
Leon: Hey guys, can I ask in the first place who are the target
audiences? And what¡¯s of value to them?
We¡¯re all driven by our individual¡­
MINDSETS
Let¡¯s take a step back and look
at the ¡°spectators¡±¡­.
What¡¯s the purpose of a design
Q2
To communicate and
prompt-to-action
Q2
Market/Sell Educate Prompt-to-action
Q2
Communicate
Prompt-to-action
User Experience
Analytics
Adobe¡¯s Model
Source: http://www.zdnet.com/blog/saas/adobe-ties-web-design-to-business-results/871
A REALTechsailor ±ð³æ²¹³¾±è±ô±ð¡­
http://greater-asia.com/
Educate Market/Sell
Prompt-to-Action
http://greater-asia.com/
Market/Sell Marry vision with audience
Execution: Effective marketing taglines and media based on
Vision/positioning and target audiences, Targeted Messages and Links
Educate Availability of and easy access to information
Execution: Effective information architecture for the contents and
ease of navigation website wide
Prompt-to-Action Motivate to do something
Execution: ¡°BIG RED BUTTONS!¡±, Contact Us manifestations
Analytics Derive actionable insights
arketing
Social!!!
What about¡­
Yet another REAL
Techsailor ±ð³æ²¹³¾±è±ô±ð¡­
Marrying design and business
Twitter
Facebook
Youtube
Twitter button
Facebook button
Twitter feed box
Youtube Embedding
Facebook Widgets/Badges
LinkedIn Widgets
Addthis / Sharethis
DISQUS commentary
Flickr photo stream
Facebook Connect
etc¡­
Social
That is¡­
Online Customer Engagement
-fin-
?
Thank you
Singapore
156 Macpherson Road,
#08-01, Singapore 348528
Tel: +65 6748 8522
Fax: +65 6836 4963
Malaysia
Lot 2-1A, Support Services, Technology
Park Malaysia, Lebuhraya Puchong-Sg.
Besi, Bukit Jalil, 57000 Kuala Lumpur,
Malaysia.
Tel: +60 38994 1750 / 1751
Fax: +60 32297 5390
China
Öйú¹ã¶«Ê¡¹ãÖÝÊÐÌìºÓÇø»ÆÆÒ´óµÀÖÐ
207 ºÅº£¾°»¨Ô° C ¶° 1801
Óʱࣺ 510665
µç»° : +86 020 8567 0704
´«Õæ : +86 020 8567 0704
Email : info@techsailor.com
Website : http://www.techsailor.com

More Related Content

Similar to Marrying design and business (20)

What 'Doodlers' and 'Coders' can teach Business about Experience Design
What 'Doodlers' and 'Coders' can teach Business about Experience DesignWhat 'Doodlers' and 'Coders' can teach Business about Experience Design
What 'Doodlers' and 'Coders' can teach Business about Experience Design
Candy Bernhardt
?
Dbc 2015 analytics for design bloggers -final
Dbc 2015   analytics for design bloggers -finalDbc 2015   analytics for design bloggers -final
Dbc 2015 analytics for design bloggers -final
Marshall Sponder
?
Design Documentation
Design DocumentationDesign Documentation
Design Documentation
Peter Boersma
?
Digital Design
Digital DesignDigital Design
Digital Design
Carla Gannis Studios
?
The Professional Design Process
The Professional Design ProcessThe Professional Design Process
The Professional Design Process
ugencarelle
?
UX = ROI: It's not just a myth
UX = ROI: It's not just a mythUX = ROI: It's not just a myth
UX = ROI: It's not just a myth
Jeremy Johnson
?
How to Succeed as a Product Manager by Disney Product Manager
How to Succeed as a Product Manager by Disney Product ManagerHow to Succeed as a Product Manager by Disney Product Manager
How to Succeed as a Product Manager by Disney Product Manager
Product School
?
Digital Predictions, 2010 and Beyond
Digital Predictions, 2010 and BeyondDigital Predictions, 2010 and Beyond
Digital Predictions, 2010 and Beyond
Dan Dooley
?
SPC Adriatics 2016 - Creating a Great User Experience in SharePoint
SPC Adriatics 2016 - Creating a Great User Experience in SharePointSPC Adriatics 2016 - Creating a Great User Experience in SharePoint
SPC Adriatics 2016 - Creating a Great User Experience in SharePoint
Marc D Anderson
?
Creating a Great User Experience in SharePoint
Creating a Great User Experience in SharePointCreating a Great User Experience in SharePoint
Creating a Great User Experience in SharePoint
SPC Adriatics
?
Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017
Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017
Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017
Seth Viebrock
?
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...Top Trends In Product Design: Outcomes, Understanding Customers, and Building...
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...
Jeremy Johnson
?
So you want to work in an agency
So you want to work in an agencySo you want to work in an agency
So you want to work in an agency
Roy Murphy
?
Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...
Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...
Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...
Fahri Karakas
?
Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...
Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...
Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...
Marc D Anderson
?
Mastering Startup Pitching
Mastering Startup PitchingMastering Startup Pitching
Mastering Startup Pitching
Press42
?
Putting the "User" back in User Experience (Dallas Techfest Edition)
Putting the "User" back in User Experience (Dallas Techfest Edition)Putting the "User" back in User Experience (Dallas Techfest Edition)
Putting the "User" back in User Experience (Dallas Techfest Edition)
Jeremy Johnson
?
Olly Mardling - Visual portfolio
Olly Mardling  - Visual portfolioOlly Mardling  - Visual portfolio
Olly Mardling - Visual portfolio
Oliver Mardling
?
Visible Banking - Social Media & Banking 2.0
Visible Banking - Social Media & Banking 2.0Visible Banking - Social Media & Banking 2.0
Visible Banking - Social Media & Banking 2.0
Christophe Langlois
?
Design and Develop Professional Portfolio
Design and Develop Professional PortfolioDesign and Develop Professional Portfolio
Design and Develop Professional Portfolio
Xiaoqi YE
?
What 'Doodlers' and 'Coders' can teach Business about Experience Design
What 'Doodlers' and 'Coders' can teach Business about Experience DesignWhat 'Doodlers' and 'Coders' can teach Business about Experience Design
What 'Doodlers' and 'Coders' can teach Business about Experience Design
Candy Bernhardt
?
Dbc 2015 analytics for design bloggers -final
Dbc 2015   analytics for design bloggers -finalDbc 2015   analytics for design bloggers -final
Dbc 2015 analytics for design bloggers -final
Marshall Sponder
?
The Professional Design Process
The Professional Design ProcessThe Professional Design Process
The Professional Design Process
ugencarelle
?
UX = ROI: It's not just a myth
UX = ROI: It's not just a mythUX = ROI: It's not just a myth
UX = ROI: It's not just a myth
Jeremy Johnson
?
How to Succeed as a Product Manager by Disney Product Manager
How to Succeed as a Product Manager by Disney Product ManagerHow to Succeed as a Product Manager by Disney Product Manager
How to Succeed as a Product Manager by Disney Product Manager
Product School
?
Digital Predictions, 2010 and Beyond
Digital Predictions, 2010 and BeyondDigital Predictions, 2010 and Beyond
Digital Predictions, 2010 and Beyond
Dan Dooley
?
SPC Adriatics 2016 - Creating a Great User Experience in SharePoint
SPC Adriatics 2016 - Creating a Great User Experience in SharePointSPC Adriatics 2016 - Creating a Great User Experience in SharePoint
SPC Adriatics 2016 - Creating a Great User Experience in SharePoint
Marc D Anderson
?
Creating a Great User Experience in SharePoint
Creating a Great User Experience in SharePointCreating a Great User Experience in SharePoint
Creating a Great User Experience in SharePoint
SPC Adriatics
?
Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017
Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017
Origin Eight - "Optimizing Drupal for Digital Marketing" - Drupal Camp 2017
Seth Viebrock
?
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...Top Trends In Product Design: Outcomes, Understanding Customers, and Building...
Top Trends In Product Design: Outcomes, Understanding Customers, and Building...
Jeremy Johnson
?
So you want to work in an agency
So you want to work in an agencySo you want to work in an agency
So you want to work in an agency
Roy Murphy
?
Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...
Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...
Artificial Intelligence Comes Exponentially! How To Thrive & Create Value In ...
Fahri Karakas
?
Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...
Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...
Rencontre Groupe d'usagers SharePoint Montreal - The Next Great Migration - C...
Marc D Anderson
?
Mastering Startup Pitching
Mastering Startup PitchingMastering Startup Pitching
Mastering Startup Pitching
Press42
?
Putting the "User" back in User Experience (Dallas Techfest Edition)
Putting the "User" back in User Experience (Dallas Techfest Edition)Putting the "User" back in User Experience (Dallas Techfest Edition)
Putting the "User" back in User Experience (Dallas Techfest Edition)
Jeremy Johnson
?
Olly Mardling - Visual portfolio
Olly Mardling  - Visual portfolioOlly Mardling  - Visual portfolio
Olly Mardling - Visual portfolio
Oliver Mardling
?
Visible Banking - Social Media & Banking 2.0
Visible Banking - Social Media & Banking 2.0Visible Banking - Social Media & Banking 2.0
Visible Banking - Social Media & Banking 2.0
Christophe Langlois
?
Design and Develop Professional Portfolio
Design and Develop Professional PortfolioDesign and Develop Professional Portfolio
Design and Develop Professional Portfolio
Xiaoqi YE
?

Recently uploaded (20)

AMER Introduction to ThousandEyes Webinar
AMER Introduction to ThousandEyes WebinarAMER Introduction to ThousandEyes Webinar
AMER Introduction to ThousandEyes Webinar
ThousandEyes
?
Caching for Performance Masterclass: The In-Memory Datastore
Caching for Performance Masterclass: The In-Memory DatastoreCaching for Performance Masterclass: The In-Memory Datastore
Caching for Performance Masterclass: The In-Memory Datastore
ScyllaDB
?
10 FinTech Solutions Every Business Should Know!.pdf
10 FinTech Solutions Every Business Should Know!.pdf10 FinTech Solutions Every Business Should Know!.pdf
10 FinTech Solutions Every Business Should Know!.pdf
Yodaplus Technologies Private Limited
?
16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...
16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...
16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...
IT Industry
?
Agentic AI: The 2025 Next-Gen Automation Guide
Agentic AI: The 2025 Next-Gen Automation GuideAgentic AI: The 2025 Next-Gen Automation Guide
Agentic AI: The 2025 Next-Gen Automation Guide
Thoughtminds
?
Build with AI on Google Cloud Session #3
Build with AI on Google Cloud Session #3Build with AI on Google Cloud Session #3
Build with AI on Google Cloud Session #3
Margaret Maynard-Reid
?
Combining Lexical and Semantic Search with Milvus 2.5
Combining Lexical and Semantic Search with Milvus 2.5Combining Lexical and Semantic Search with Milvus 2.5
Combining Lexical and Semantic Search with Milvus 2.5
Zilliz
?
Caching for Performance Masterclass: Caching at Scale
Caching for Performance Masterclass: Caching at ScaleCaching for Performance Masterclass: Caching at Scale
Caching for Performance Masterclass: Caching at Scale
ScyllaDB
?
Benchmark Testing Demystified: Your Roadmap to Peak Performance
Benchmark Testing Demystified: Your Roadmap to Peak PerformanceBenchmark Testing Demystified: Your Roadmap to Peak Performance
Benchmark Testing Demystified: Your Roadmap to Peak Performance
Shubham Joshi
?
GDG Cloud Southlake #40: Brandon Stokes: How to Build a Great Product
GDG Cloud Southlake #40: Brandon Stokes: How to Build a Great ProductGDG Cloud Southlake #40: Brandon Stokes: How to Build a Great Product
GDG Cloud Southlake #40: Brandon Stokes: How to Build a Great Product
James Anderson
?
Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...
Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...
Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...
Earley Information Science
?
Caching for Performance Masterclass: Caching Strategies
Caching for Performance Masterclass: Caching StrategiesCaching for Performance Masterclass: Caching Strategies
Caching for Performance Masterclass: Caching Strategies
ScyllaDB
?
Supercharge Your Career with UiPath Certifications
Supercharge Your Career with UiPath CertificationsSupercharge Your Career with UiPath Certifications
Supercharge Your Career with UiPath Certifications
DianaGray10
?
The Constructor's Digital Transformation Playbook: Reducing Risk With Technology
The Constructor's Digital Transformation Playbook: Reducing Risk With TechnologyThe Constructor's Digital Transformation Playbook: Reducing Risk With Technology
The Constructor's Digital Transformation Playbook: Reducing Risk With Technology
Aggregage
?
What is Blockchain and How Can Blockchain Consulting Help Businesses.pdf
What is Blockchain and How Can Blockchain Consulting Help Businesses.pdfWhat is Blockchain and How Can Blockchain Consulting Help Businesses.pdf
What is Blockchain and How Can Blockchain Consulting Help Businesses.pdf
Yodaplus Technologies Private Limited
?
Bedrock Data Automation (Preview): Simplifying Unstructured Data Processing
Bedrock Data Automation (Preview): Simplifying Unstructured Data ProcessingBedrock Data Automation (Preview): Simplifying Unstructured Data Processing
Bedrock Data Automation (Preview): Simplifying Unstructured Data Processing
Zilliz
?
Blockchain for Businesses Practical Use Cases & Benefits.pdf
Blockchain for Businesses Practical Use Cases & Benefits.pdfBlockchain for Businesses Practical Use Cases & Benefits.pdf
Blockchain for Businesses Practical Use Cases & Benefits.pdf
Yodaplus Technologies Private Limited
?
2025-02-24 - AWS meetup - Zilliz presentation.pdf
2025-02-24 - AWS meetup - Zilliz presentation.pdf2025-02-24 - AWS meetup - Zilliz presentation.pdf
2025-02-24 - AWS meetup - Zilliz presentation.pdf
Ivan Tang
?
5 Must-Use AI Tools to Supercharge Your Productivity
5 Must-Use AI Tools to Supercharge Your Productivity5 Must-Use AI Tools to Supercharge Your Productivity
5 Must-Use AI Tools to Supercharge Your Productivity
cryptouniversityoffi
?
Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...
Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...
Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...
Chris Wahl
?
AMER Introduction to ThousandEyes Webinar
AMER Introduction to ThousandEyes WebinarAMER Introduction to ThousandEyes Webinar
AMER Introduction to ThousandEyes Webinar
ThousandEyes
?
Caching for Performance Masterclass: The In-Memory Datastore
Caching for Performance Masterclass: The In-Memory DatastoreCaching for Performance Masterclass: The In-Memory Datastore
Caching for Performance Masterclass: The In-Memory Datastore
ScyllaDB
?
16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...
16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...
16 KALALU????????????????????? APARAMAHASAHASRA SIMHAMAHANKALKIADIPARASAKTIBH...
IT Industry
?
Agentic AI: The 2025 Next-Gen Automation Guide
Agentic AI: The 2025 Next-Gen Automation GuideAgentic AI: The 2025 Next-Gen Automation Guide
Agentic AI: The 2025 Next-Gen Automation Guide
Thoughtminds
?
Build with AI on Google Cloud Session #3
Build with AI on Google Cloud Session #3Build with AI on Google Cloud Session #3
Build with AI on Google Cloud Session #3
Margaret Maynard-Reid
?
Combining Lexical and Semantic Search with Milvus 2.5
Combining Lexical and Semantic Search with Milvus 2.5Combining Lexical and Semantic Search with Milvus 2.5
Combining Lexical and Semantic Search with Milvus 2.5
Zilliz
?
Caching for Performance Masterclass: Caching at Scale
Caching for Performance Masterclass: Caching at ScaleCaching for Performance Masterclass: Caching at Scale
Caching for Performance Masterclass: Caching at Scale
ScyllaDB
?
Benchmark Testing Demystified: Your Roadmap to Peak Performance
Benchmark Testing Demystified: Your Roadmap to Peak PerformanceBenchmark Testing Demystified: Your Roadmap to Peak Performance
Benchmark Testing Demystified: Your Roadmap to Peak Performance
Shubham Joshi
?
GDG Cloud Southlake #40: Brandon Stokes: How to Build a Great Product
GDG Cloud Southlake #40: Brandon Stokes: How to Build a Great ProductGDG Cloud Southlake #40: Brandon Stokes: How to Build a Great Product
GDG Cloud Southlake #40: Brandon Stokes: How to Build a Great Product
James Anderson
?
Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...
Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...
Revolutionizing Field Service: How LLMs Are Powering Smarter Knowledge Access...
Earley Information Science
?
Caching for Performance Masterclass: Caching Strategies
Caching for Performance Masterclass: Caching StrategiesCaching for Performance Masterclass: Caching Strategies
Caching for Performance Masterclass: Caching Strategies
ScyllaDB
?
Supercharge Your Career with UiPath Certifications
Supercharge Your Career with UiPath CertificationsSupercharge Your Career with UiPath Certifications
Supercharge Your Career with UiPath Certifications
DianaGray10
?
The Constructor's Digital Transformation Playbook: Reducing Risk With Technology
The Constructor's Digital Transformation Playbook: Reducing Risk With TechnologyThe Constructor's Digital Transformation Playbook: Reducing Risk With Technology
The Constructor's Digital Transformation Playbook: Reducing Risk With Technology
Aggregage
?
Bedrock Data Automation (Preview): Simplifying Unstructured Data Processing
Bedrock Data Automation (Preview): Simplifying Unstructured Data ProcessingBedrock Data Automation (Preview): Simplifying Unstructured Data Processing
Bedrock Data Automation (Preview): Simplifying Unstructured Data Processing
Zilliz
?
2025-02-24 - AWS meetup - Zilliz presentation.pdf
2025-02-24 - AWS meetup - Zilliz presentation.pdf2025-02-24 - AWS meetup - Zilliz presentation.pdf
2025-02-24 - AWS meetup - Zilliz presentation.pdf
Ivan Tang
?
5 Must-Use AI Tools to Supercharge Your Productivity
5 Must-Use AI Tools to Supercharge Your Productivity5 Must-Use AI Tools to Supercharge Your Productivity
5 Must-Use AI Tools to Supercharge Your Productivity
cryptouniversityoffi
?
Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...
Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...
Getting Started with AWS - Enterprise Landing Zone for Terraform Learning & D...
Chris Wahl
?

Marrying design and business

Editor's Notes

  • #2: Hi, I¡¯m Leon (C.K.) Leong from Techsailor Group. Today, we¡¯ll be talking about how design and business should go hand-in-hand.
  • #3: How close should design and business be integrated? As close as a newly-wedded couple!
  • #4: Web Designer Depot posed a very interesting question.
  • #5: First question: What¡¯s the difference between art and design?
  • #6: The difference between art & design: Good art is interpreted, good design is understood.
  • #7: The difference between art & design: good art sends a different message to everyone, good design sends the same message to everyone.
  • #8: In project management, it¡¯s well-known that there are constant disagreements between the various roles.
  • #9: Daily chronicles of a project team¡­
  • #10: We¡¯re all driven by our individual mindsets.
  • #11: Let¡¯s take a step back and look at the ¡°spectators¡±¡­.
  • #12: Second question: What¡¯s the purpose of a design?
  • #13: To communicate and prompt-to-action
  • #14: Here¡¯s what a user experience cycle look like.
  • #15: An example of Adobe¡¯s Model¡­
  • #16: Here¡¯s a REAL Techsailor ±ð³æ²¹³¾±è±ô±ð¡­
  • #17: Do you see the difference before¡­.
  • #18: ¡­ and after?
  • #19: Market/Sell - Marry vision with audience Execution: Effective marketing taglines and media based on Vision/positioning and target audiences, Targeted Messages and Links Educate Availability of and easy access to information Execution: Effective information architecture for the contents and ease of navigation website wide Prompt-to-Action Motivate to do something Execution: ¡°BIG RED BUTTONS!¡±, Contact Us manifestations Analytics Derive actionable insights But this is still largely Marketing.
  • #20: But what about¡­ Social!!!
  • #21: Yet another REAL Techsailor example
  • #22: Do you see the difference in engagement level between this design¡­.
  • #23: ¡­ and this design?
  • #24: There are many different ways of implementing more social elements to a site. These are but just some examples.
  • #25: That is Online Customer Engagement
  • #26: Thank you. We hope you find this helpful. If you have any more questions, do not hesitate to contact us!