ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo

Marta

•Download as PPTX, PDF•
•
Marta Krysiak
Marta Krysiak

Marta observed several locations including a bakery in Brussels, a pub in Brussels, a pub in Warsaw, a fashion store, and United Color of Benetton. Some key observations were that the bakery in Brussels was loud and busy with families, the pub in Brussels had a variety of beers and customers of varying ages, and the fashion store had international designs and busy younger customers.

1 of 7
OBSERVATION LAB Are You Paying Attention? Marta Krysiak
Environment: La Pain  Packed with people  Open door  Really loud and noisy Personnel:  Slow service Products:  The first products that I see is Quiche  nice salads and open faced sandwiches for lunch  variety of products to buy (chocolates….) Customers:  Families for breakfast  Pairs for coffee  Long queues  Everyone buys at least Bakery in Brussels bread, and drinks
Bakery in poland Environmen: • Closed door Personnel: • Old ladies sell products Products: • First products- bred at 1.99 zł Customers: • Single people came before work or after to buy bread
Environment: Pub in Brussels • A famous and historical pub in ddowntown Brussels • The prices are chalked up on huge mirrors, the walls are yellowed by smoke Personnel: • waitresses bustle between tables Products: • a hundred different beers accompanied by hearty plates of cheese and sausages Customers: • All the varierity usually middle age
Environmen: Pub in warsaw •Open 24 hours •Dirty •Gray •Dull •Nevertheless it’s the coollest place in warsaw Personnel: •In suits •Young •elegant Products: •polish vodka •Here we find herring, pastries and of course the amusing company Customers: •Hipsters •Celebrities with their
Environment: • Good localization Personnel: •Not eager to help •Always busy •Wear black •Young Products: •International fashion design •same culture of fashion all over the world Customers: •Younger metropolitan generation In rush
United Color Environmet: • Strong colors •Empty shop of Beneton Personnel: • Saleswomen says hello only to some of people Products: • High quality products • Original colors Customers: • No customers in the moment…

More Related Content

Marta

  • 1. OBSERVATION LAB Are You Paying Attention? Marta Krysiak
  • 2. Environment: La Pain ï‚— Packed with people ï‚— Open door ï‚— Really loud and noisy Personnel: ï‚— Slow service Products: ï‚— The first products that I see is Quiche ï‚— nice salads and open faced sandwiches for lunch ï‚— variety of products to buy (chocolates….) Customers: ï‚— Families for breakfast ï‚— Pairs for coffee ï‚— Long queues ï‚— Everyone buys at least Bakery in Brussels bread, and drinks
  • 3. Bakery in poland Environmen: • Closed door Personnel: • Old ladies sell products Products: • First products- bred at 1.99 zÅ‚ Customers: • Single people came before work or after to buy bread
  • 4. Environment: Pub in Brussels • A famous and historical pub in ddowntown Brussels • The prices are chalked up on huge mirrors, the walls are yellowed by smoke Personnel: • waitresses bustle between tables Products: • a hundred different beers accompanied by hearty plates of cheese and sausages Customers: • All the varierity usually middle age
  • 5. Environmen: Pub in warsaw •Open 24 hours •Dirty •Gray •Dull •Nevertheless it’s the coollest place in warsaw Personnel: •In suits •Young •elegant Products: •polish vodka •Here we find herring, pastries and of course the amusing company Customers: •Hipsters •Celebrities with their
  • 6. Environment: • Good localization Personnel: •Not eager to help •Always busy •Wear black •Young Products: •International fashion design •same culture of fashion all over the world Customers: •Younger metropolitan generation In rush
  • 7. United Color Environmet: • Strong colors •Empty shop of Beneton Personnel: • Saleswomen says hello only to some of people Products: • High quality products • Original colors Customers: • No customers in the moment…