Mascue2012
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The document discusses a help desk course added at Burlington High School. The course was added to provide hands-on technical support experience for 1100 iPads used in the school. It aims to give students career opportunities and experience collaborating to solve problems. Data shows the course helps students develop writing, research, and technical skills aligned with Common Core standards and prepares them for real-world problem solving required by employers.
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Mascue2012
- 1. BHS Help Desk A Purposeful Learning Experience
- 2. Andy Marcinek Instructional Technology Specialist Burlington Public Schools Blogger @ Edutopia.org @andycinek @andycinek @andycinek @andycinek @andycinek @andycinek
- 4. What is help desk?
- 8. Why did BHS add this course? How is this course purposeful? Where is the data?
- 9. Why did BHS add this course?
- 10. 1100 iPads
- 11. Actual BHS iPad Troubleshooting
- 12. Support
- 13. How is this course purposeful?
- 15. Shared Learning
- 16. MassCUE 2012
- 17. Making meaningful connections @jcasap GAFE Keynote
- 20. Where is the data?
- 21. Common Core CCSS.ELA-Literacy.W.11-12.2 Write informative/explanatory texts to examine and convey complex ideas, concepts, and information clearly and accurately through the effective selection, organization, and analysis of content.
- 23. Common Core CCSS.ELA-Literacy.W.11-12.5 Develop and strengthen writing as needed by planning, revising, editing, rewriting, or trying a new approach, focusing on addressing what is most significant for a specific purpose and audience.
- 25. Common Core CCSS.ELA-Literacy.W.11-12.6 Use technology, including the Internet, to produce, publish, and update individual or shared writing products in response to ongoing feedback, including new arguments or information.
- 27. Common Core CCSS.ELA-Literacy.W.11-12.7 Conduct short as well as more sustained research projects to answer a question (including a self-generated question) or solve a problem; narrow or broaden the inquiry when appropriate; synthesize multiple sources on the subject, demonstrating understanding of the subject under investigation.
- 30. Common Core CCSS.ELA-Literacy.W.11-12.8 Gather relevant information from multiple authoritative print and digital sources, using advanced searches effectively; assess the strengths and limitations of each source in terms of the task, purpose, and audience; integrate information into the text selectively to maintain the flow of ideas, avoiding plagiarism and over-reliance on any one source and following a standard format for citation.
- 32. Beyond the core Evaluate a problem and create a resource Develop solutions on the fly Present experience and skills Write informational scripts Collaborate and interact Interact with peers and professionals
- 42. "Woefully unprepared" "It's a matter of how to apply that knowledge," "It's not a matter of technical skill," he says, "but of knowing how to think."
- 43. Educators often think of such competencies "in a purely academic context," Mr. Alssid says, while employers want "book smarts to translate to the real world."
- 44. Questions
- 45. iCon2013.org
- 46. arcinek Instructional Technology Specialist@a amarcinek@bpsk12.org amarcinek@bpsk12.org amarcinek@bpsk12.org http://about.me/andrew_marcinek bhshelpdesk.com