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BHS Help Desk
 A Purposeful Learning Experience
Andy Marcinek
Instructional Technology Specialist
     Burlington Public Schools

     Blogger @ Edutopia.org

          @andycinek
          @andycinek
          @andycinek
          @andycinek
          @andycinek
          @andycinek
#LLF13
#BHSCHAT
What is help desk?
Mascue2013
Mascue2013
Learning by doing
Why did BHS add this course?


   How is this course purposeful?


              Where is the data?
Why did BHS add this course?
1100 iPads
Actual BHS iPad   Troubleshooting
Support
How is this course purposeful?
Career Opportunities
Shared Learning
MassCUE 2012
Making meaningful connections
                            @jcasap
                         GAFE Keynote
Authentic
Audience
The Next Generation
Where is the data?
Common Core
 CCSS.ELA-Literacy.W.11-12.2
  Write informative/explanatory texts
  to examine and convey complex
  ideas, concepts, and information
  clearly and accurately through the
  effective selection, organization,
  and analysis of content.
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Common Core
 CCSS.ELA-Literacy.W.11-12.5
  Develop and strengthen writing as
  needed by planning, revising,
  editing, rewriting, or trying a new
  approach, focusing on addressing
  what is most significant for a
  specific purpose and audience.
Mascue2013
Common Core
 CCSS.ELA-Literacy.W.11-12.6
  Use technology, including the
  Internet, to produce, publish, and
  update individual or shared writing
  products in response to ongoing
  feedback, including new
  arguments or information.
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Common Core
 CCSS.ELA-Literacy.W.11-12.7 Conduct
  short as well as more sustained research
  projects to answer a question (including a
  self-generated question) or solve a
  problem; narrow or broaden the inquiry
  when appropriate; synthesize multiple
  sources on the subject, demonstrating
  understanding of the subject under
  investigation.
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Mascue2013
Common Core
 CCSS.ELA-Literacy.W.11-12.8 Gather relevant
  information from multiple authoritative print and
  digital sources, using advanced searches
  effectively; assess the strengths and limitations
  of each source in terms of the task, purpose,
  and audience; integrate information into the
  text selectively to maintain the flow of ideas,
  avoiding plagiarism and over-reliance on any
  one source and following a standard format for
  citation.
Mascue2013
Beyond the core
 Evaluate a problem and create a resource
 Develop solutions on the fly
 Present experience and skills
 Write informational scripts
 Collaborate and interact
 Interact with peers and professionals
Authentic Assessment
Mascue2013
Mascue2013
Mascue2013
Mascue2013
Mascue2013
Mascue2013
Mascue2013
http://bit.ly/LLF2013
"Woefully unprepared"


         "It's a matter of how to apply
         that knowledge,"


"It's not a matter of technical skill," he
says, "but of knowing how to think."
Educators often think of such competencies
"in a purely academic context," Mr. Alssid
says, while employers want "book smarts to
translate to the real world."
Questions
iCon2013.org
arcinek Instructional Technology Specialist@a
      amarcinek@bpsk12.org
      amarcinek@bpsk12.org
      amarcinek@bpsk12.org
    http://about.me/andrew_marcinek


        bhshelpdesk.com
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