際際滷

際際滷Share a Scribd company logo
Master Suppression
         Techniques



                       by Berit s, Oslo, Norway
  as published by St. Scholasticas College, Manila, Philippines (1999)

Powerpoint presentation by June Edvenson, Edvenson Consulting (2009)
                               for use in
  Business Communication in English: Presentations & Negotiations,
                BI  Norwegian School of Management
   Note: Content is modified to enhance suitability for presentation
                     to a broad student audience.
A master suppression technique is:
the tool a person uses to exercise power
over someone else.
Examples include:

   Using language differently
   Using different words
   Constructing sentences differently
   Discussing different matters
   Conversing by different timing rules
                   Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Some examples of cultural aspects

Party A                              Party B
 Influential                         Subject to influence
 Earning more money                  Earning less money
 Actively involved                   Passively involved
 Time managers                       Time slaves
 Planners                            Followers
 Dominant doers                      Supportive doers
 Ensuring power position             Unable to assure power
                                         position

                  Content by Berit s, 1999.    -Edvenson Consulting, 2009.
Technique number 1:
              Making Invisible
 Occurs when a person (or group) chooses to
    treat an individual (or group) as if they were not
    there.
   Examples:
     A person presents and no one comments.
     A person comments and no one responds.
     A group/person raise their hands, but the instructor
      never calls on them.
     A company presents an offer the other party pretends
      they did not hear or receive.
     Paraverbal behavior that signals invisibility of others

                    Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Effect of Making Another Invisible:

 Robs individuals and groups of their identity.
 Engenders feelings of inferiority and
  insignificance.
 Encourages passive acceptance of prejudice .
 Results in institutional rigidity.
 Contributes to conformity  go-along to get-
  along.
                Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Technique number 2:
                 Ridiculing
 Occurs when ones efforts are scorned, made
    fun of, presented as over-emotional or
    inappropriate. Can also occur when another is
    rejected as cold, manipulative, incompetent.
   Examples:
     A person tells others that his partner is sloppy when
      both share the responsibility for an error.
     A boss suggests his employees are naive or stupid.
     Advertisers use pornography that ridicules a specific
      type of person or group in order to sell their
      products.
                    Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Effects of Ridiculing Others:



                                         Embarrassment
   Laughter                             Insecurity
   Satisfaction                         Anger
   Domination                           Boredom
   Control                              Waning interest
                                         Lack of self-esteem

                   Content by Berit s, 1999.     -Edvenson Consulting, 2009.
Technique number 3:
          Withholding Information
 Occurs when one automatically takes up matters
    only with those of a select group. Involves
    preventing others from participating in comment
    and decisionmaking.
   Examples:
     A person gets agreements from a company Board by
      not sharing the information with specific interested
      parties.
     A group meets socially, but conducts business
      affecting another related group or individual.

                    Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Effect of Withholding Information:

 Hurts information sharing for all  gaps in our
  knowledge
 Encourages anti-social socializing
 Fosters discrimination on illegal bases
 Results in competent persons feeling
  ignorant, insecure & dis-connected


               Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Technique number 4:
          the Cant-Win approach
 Damned if you do, and damned if you dont.
 Occurs when it is wrong one does something and also
    wrong not to choose the same thing. Involves being
    squeezed and pressured between mutually exclusive
    choices.
   Examples:
      A person wants to make the family happy, and
       commits to an activity. Their job then requires they
       commit to another activity that conflicts with the
       familys plans.
      A manager is accused of being weak when
       cooperative, yet also bullish when assertive.
                     Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Effects of the Cant Win Approach:

 Discourages developing various interests,
  concerns, attachments
 Results in constant guilty conscience
 Creates stress from criticism -from both sides
 Results in competent persons feeling
  ignorant, insecure & dis-connected
 Feelings of inadequacy, loss & burn-out
               Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Technique number 5:
       Heap Blame & Put to Shame
 Occurs when one is made to feel not good
    enough, even when that is due to (1) different
    behaviors, class, group, or (2) lack of access to
    information controlled by others.
   Examples:
     Encourages those ridiculed to accept their lowered
      status by shaming them directly or in front of others.
     Suggests that signs of participatory behavior are
      inappropriate while cutting off possible avenues for
      participation.
                    Content by Berit s, 1999.   -Edvenson Consulting, 2009.
Effects of the Blame and Shame
Approach:

 Discourages assessing the actual or real
  source of problems and concerns
 Prevents smart resolutions of real concerns
 Brands victims for things they did not do
 Encourages victims to accept blame
 Results in competent persons feeling
  ignorant, insecure & worthless
               Content by Berit s, 1999.   -Edvenson Consulting, 2009.
What can you do to avoid these?


   Refuse to be complicit in domination actions.
   Recognize others fairly and equitably.
   Request respect and time for your participation.
   Encourage others to recognize illogical and
    inefficient psychological warfare tactics.
   Try to engage consistently in positive ways.
                         The End

                  Content by Berit s, 1999.   -Edvenson Consulting, 2009.

More Related Content

Master Suppression Techniques

  • 1. Master Suppression Techniques by Berit s, Oslo, Norway as published by St. Scholasticas College, Manila, Philippines (1999) Powerpoint presentation by June Edvenson, Edvenson Consulting (2009) for use in Business Communication in English: Presentations & Negotiations, BI Norwegian School of Management Note: Content is modified to enhance suitability for presentation to a broad student audience.
  • 2. A master suppression technique is: the tool a person uses to exercise power over someone else. Examples include: Using language differently Using different words Constructing sentences differently Discussing different matters Conversing by different timing rules Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 3. Some examples of cultural aspects Party A Party B Influential Subject to influence Earning more money Earning less money Actively involved Passively involved Time managers Time slaves Planners Followers Dominant doers Supportive doers Ensuring power position Unable to assure power position Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 4. Technique number 1: Making Invisible Occurs when a person (or group) chooses to treat an individual (or group) as if they were not there. Examples: A person presents and no one comments. A person comments and no one responds. A group/person raise their hands, but the instructor never calls on them. A company presents an offer the other party pretends they did not hear or receive. Paraverbal behavior that signals invisibility of others Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 5. Effect of Making Another Invisible: Robs individuals and groups of their identity. Engenders feelings of inferiority and insignificance. Encourages passive acceptance of prejudice . Results in institutional rigidity. Contributes to conformity go-along to get- along. Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 6. Technique number 2: Ridiculing Occurs when ones efforts are scorned, made fun of, presented as over-emotional or inappropriate. Can also occur when another is rejected as cold, manipulative, incompetent. Examples: A person tells others that his partner is sloppy when both share the responsibility for an error. A boss suggests his employees are naive or stupid. Advertisers use pornography that ridicules a specific type of person or group in order to sell their products. Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 7. Effects of Ridiculing Others: Embarrassment Laughter Insecurity Satisfaction Anger Domination Boredom Control Waning interest Lack of self-esteem Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 8. Technique number 3: Withholding Information Occurs when one automatically takes up matters only with those of a select group. Involves preventing others from participating in comment and decisionmaking. Examples: A person gets agreements from a company Board by not sharing the information with specific interested parties. A group meets socially, but conducts business affecting another related group or individual. Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 9. Effect of Withholding Information: Hurts information sharing for all gaps in our knowledge Encourages anti-social socializing Fosters discrimination on illegal bases Results in competent persons feeling ignorant, insecure & dis-connected Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 10. Technique number 4: the Cant-Win approach Damned if you do, and damned if you dont. Occurs when it is wrong one does something and also wrong not to choose the same thing. Involves being squeezed and pressured between mutually exclusive choices. Examples: A person wants to make the family happy, and commits to an activity. Their job then requires they commit to another activity that conflicts with the familys plans. A manager is accused of being weak when cooperative, yet also bullish when assertive. Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 11. Effects of the Cant Win Approach: Discourages developing various interests, concerns, attachments Results in constant guilty conscience Creates stress from criticism -from both sides Results in competent persons feeling ignorant, insecure & dis-connected Feelings of inadequacy, loss & burn-out Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 12. Technique number 5: Heap Blame & Put to Shame Occurs when one is made to feel not good enough, even when that is due to (1) different behaviors, class, group, or (2) lack of access to information controlled by others. Examples: Encourages those ridiculed to accept their lowered status by shaming them directly or in front of others. Suggests that signs of participatory behavior are inappropriate while cutting off possible avenues for participation. Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 13. Effects of the Blame and Shame Approach: Discourages assessing the actual or real source of problems and concerns Prevents smart resolutions of real concerns Brands victims for things they did not do Encourages victims to accept blame Results in competent persons feeling ignorant, insecure & worthless Content by Berit s, 1999. -Edvenson Consulting, 2009.
  • 14. What can you do to avoid these? Refuse to be complicit in domination actions. Recognize others fairly and equitably. Request respect and time for your participation. Encourage others to recognize illogical and inefficient psychological warfare tactics. Try to engage consistently in positive ways. The End Content by Berit s, 1999. -Edvenson Consulting, 2009.