Prof. Sameer Mathur gave a presentation on brand resonance in the Indian market. He discussed Raymond, a large Indian fabric and fashion retailer with several renowned brands. Raymond has evolved over eight decades from suiting materials to readymade apparel and tailoring services through a nationwide network of exclusive brand outlets. Mathur explained how Raymond builds resonance through loyalty, community, attachment, and engagement. He provided examples of Raymond's marketing strategies and recent award wins.
5. Raymond Group
One of India's largest branded fabric and fashion
retailer, with some of the best brands in its portfolio
Eight decades old Group, in operation since 1925
Integrated across the value chain
One of the largest exclusive retail networks in the
textile and fashion space in India
5息 Sameer Mathur
14. Resonance
a) Loyalty
b) Community
c) Attachment
d) Engagement
Resonance
4. RELATIONSHIPS =
What about you and me?
息 Sameer Mathur
Behavioral loyalty
Frequency and amount
of repeat purchases
Sense of community
Kinship
Affiliation
Attitudinal attachment
Love brand
Proud of brand
Active engagement
Seek information
Join club
Visit website, chat
rooms
14
15. Resonating with the audience
15
Guide to the well- dressed male
The Complete Man
Feels like Heaven
Feels like Raymond
Slogans that resonate with the times
息 Sameer Mathur
17. Drive for Passion
17
To delve deeper into the life
of its Complete Man
A feeling of community
Facebook & Twitter
People share stories about
their passion
Winners gets a chance to
ride in the T-REX bike
息 Sameer Mathur
18. Resonance
a) Loyalty
b) Community
c) Attachment
d) Engagement
Resonance
4. RELATIONSHIPS =
What about you and me?
息 Sameer Mathur
Behavioral loyalty
Frequency and amount
of repeat purchases
Sense of community
Kinship
Affiliation
Attitudinal attachment
Love brand
Proud of brand
Active engagement
Seek information
Join club
Visit website, chat
rooms
18
19. Recent Awards
19
Most Admired Companies
in India, 2013
Most Innovative Retailer of
the Year, 2012
Best Consumer Packaging
in Asia, 2012
Most Admired Menswear
Brand of the year, 2009
息 Sameer Mathur
20. Summary
息 Sameer Mathur 20
Definition of Customer-Based Brand Equity
Meaning of Customer-Based Brand Equity
Brand Knowledge
Brand Awareness
Brand Image
21. Credits
息 Sameer Mathur 21
http://www.raymondindia.com/oc_mile.asp#.Up7bXcSnq8o
http://www.raymondindia.com/off_brnd.asp#.Up7bhMSnq8o
http://www.raymondindia.com/cr/raymond_cp_13.pdf
http://www.raymondindia.com/oc_achvmt.asp#.Up7cxcSnq8o
http://economictimes.indiatimes.com/news/news-by-
industry/services/advertising/raymond-goes-digital-with-drive-for-passion-
campaign/articleshow/26526755.cms
https://apps.facebook.com/driveforpassion/?fb_source=search&ref=br_tf
http://www.raymondindia.com/cr/raymond_cp_13.pdf
K. L. Keller, M. G. Parameswaram, I. Jacob. (2011) . Strategic Brand Management(3rd
edition). India: PEARSON