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Prof. Sameer Mathur,
Ph.D.
Brand Resonance in
the Indian market
1息 Sameer Mathur
Overview
息 Sameer Mathur 2
Definition of Customer-Based Brand Equity
Meaning of Customer-Based Brand Equity
Brand Knowledge
 Brand Awareness
 Brand Image
Sameer Mathur
MBASkills.IN
Marketing Professor 2009  2013
Ph.D. and M.S. (Marketing) 2003  2009
Marketing Professor 2013 
Indian Institute of Management,
Lucknow
3息 Sameer Mathur
Raymond
4息 Sameer Mathur
Raymond Group
One of India's largest branded fabric and fashion
retailer, with some of the best brands in its portfolio
Eight decades old Group, in operation since 1925
Integrated across the value chain
One of the largest exclusive retail networks in the
textile and fashion space in India
5息 Sameer Mathur
Evolution of Raymond
6息 Sameer Mathur
Raymonds Brands
7息 Sameer Mathur
Brand size
8息 Sameer Mathur
Exclusive Brand outlet
9息 Sameer Mathur
Exclusive Brand outlet
10息 Sameer Mathur
The discerning upper echelon
11
Top end-
Chairmans
collection
Polyester blend
For middle class
息 Sameer Mathur
Marketing Strategy
12
Nation-wide network
Suiting materials
Readymade apparels
Tailoring services
息 Sameer Mathur
A Must Visit
Wedding
Plan
Business
Deal
Abroad
Job
Interview
13息 Sameer Mathur
Resonance
a) Loyalty
b) Community
c) Attachment
d) Engagement
Resonance
4. RELATIONSHIPS =
What about you and me?
息 Sameer Mathur
Behavioral loyalty
Frequency and amount
of repeat purchases
Sense of community
Kinship
Affiliation
Attitudinal attachment
Love brand
Proud of brand
Active engagement
Seek information
Join club
Visit website, chat
rooms
14
Resonating with the audience
15
Guide to the well- dressed male
The Complete Man
Feels like Heaven
Feels like Raymond
Slogans that resonate with the times
息 Sameer Mathur
Raymond- The Complete Man
16息 Sameer Mathur
Drive for Passion
17
To delve deeper into the life
of its Complete Man
A feeling of community
Facebook & Twitter
People share stories about
their passion
Winners gets a chance to
ride in the T-REX bike
息 Sameer Mathur
Resonance
a) Loyalty
b) Community
c) Attachment
d) Engagement
Resonance
4. RELATIONSHIPS =
What about you and me?
息 Sameer Mathur
Behavioral loyalty
Frequency and amount
of repeat purchases
Sense of community
Kinship
Affiliation
Attitudinal attachment
Love brand
Proud of brand
Active engagement
Seek information
Join club
Visit website, chat
rooms
18
Recent Awards
19
Most Admired Companies
in India, 2013
Most Innovative Retailer of
the Year, 2012
Best Consumer Packaging
in Asia, 2012
Most Admired Menswear
Brand of the year, 2009
息 Sameer Mathur
Summary
息 Sameer Mathur 20
Definition of Customer-Based Brand Equity
Meaning of Customer-Based Brand Equity
Brand Knowledge
 Brand Awareness
 Brand Image
Credits
息 Sameer Mathur 21
http://www.raymondindia.com/oc_mile.asp#.Up7bXcSnq8o
http://www.raymondindia.com/off_brnd.asp#.Up7bhMSnq8o
http://www.raymondindia.com/cr/raymond_cp_13.pdf
http://www.raymondindia.com/oc_achvmt.asp#.Up7cxcSnq8o
http://economictimes.indiatimes.com/news/news-by-
industry/services/advertising/raymond-goes-digital-with-drive-for-passion-
campaign/articleshow/26526755.cms
https://apps.facebook.com/driveforpassion/?fb_source=search&ref=br_tf
http://www.raymondindia.com/cr/raymond_cp_13.pdf
K. L. Keller, M. G. Parameswaram, I. Jacob. (2011) . Strategic Brand Management(3rd
edition). India: PEARSON
Sameer Mathur
MBASkills.IN
Marketing Professor 2009  2013
Ph.D. and M.S. (Marketing) 2003  2009
Marketing Professor 2013 
Indian Institute of Management,
Lucknow
22息 Sameer Mathur

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  • 1. Prof. Sameer Mathur, Ph.D. Brand Resonance in the Indian market 1息 Sameer Mathur
  • 2. Overview 息 Sameer Mathur 2 Definition of Customer-Based Brand Equity Meaning of Customer-Based Brand Equity Brand Knowledge Brand Awareness Brand Image
  • 3. Sameer Mathur MBASkills.IN Marketing Professor 2009 2013 Ph.D. and M.S. (Marketing) 2003 2009 Marketing Professor 2013 Indian Institute of Management, Lucknow 3息 Sameer Mathur
  • 5. Raymond Group One of India's largest branded fabric and fashion retailer, with some of the best brands in its portfolio Eight decades old Group, in operation since 1925 Integrated across the value chain One of the largest exclusive retail networks in the textile and fashion space in India 5息 Sameer Mathur
  • 11. The discerning upper echelon 11 Top end- Chairmans collection Polyester blend For middle class 息 Sameer Mathur
  • 12. Marketing Strategy 12 Nation-wide network Suiting materials Readymade apparels Tailoring services 息 Sameer Mathur
  • 14. Resonance a) Loyalty b) Community c) Attachment d) Engagement Resonance 4. RELATIONSHIPS = What about you and me? 息 Sameer Mathur Behavioral loyalty Frequency and amount of repeat purchases Sense of community Kinship Affiliation Attitudinal attachment Love brand Proud of brand Active engagement Seek information Join club Visit website, chat rooms 14
  • 15. Resonating with the audience 15 Guide to the well- dressed male The Complete Man Feels like Heaven Feels like Raymond Slogans that resonate with the times 息 Sameer Mathur
  • 16. Raymond- The Complete Man 16息 Sameer Mathur
  • 17. Drive for Passion 17 To delve deeper into the life of its Complete Man A feeling of community Facebook & Twitter People share stories about their passion Winners gets a chance to ride in the T-REX bike 息 Sameer Mathur
  • 18. Resonance a) Loyalty b) Community c) Attachment d) Engagement Resonance 4. RELATIONSHIPS = What about you and me? 息 Sameer Mathur Behavioral loyalty Frequency and amount of repeat purchases Sense of community Kinship Affiliation Attitudinal attachment Love brand Proud of brand Active engagement Seek information Join club Visit website, chat rooms 18
  • 19. Recent Awards 19 Most Admired Companies in India, 2013 Most Innovative Retailer of the Year, 2012 Best Consumer Packaging in Asia, 2012 Most Admired Menswear Brand of the year, 2009 息 Sameer Mathur
  • 20. Summary 息 Sameer Mathur 20 Definition of Customer-Based Brand Equity Meaning of Customer-Based Brand Equity Brand Knowledge Brand Awareness Brand Image
  • 21. Credits 息 Sameer Mathur 21 http://www.raymondindia.com/oc_mile.asp#.Up7bXcSnq8o http://www.raymondindia.com/off_brnd.asp#.Up7bhMSnq8o http://www.raymondindia.com/cr/raymond_cp_13.pdf http://www.raymondindia.com/oc_achvmt.asp#.Up7cxcSnq8o http://economictimes.indiatimes.com/news/news-by- industry/services/advertising/raymond-goes-digital-with-drive-for-passion- campaign/articleshow/26526755.cms https://apps.facebook.com/driveforpassion/?fb_source=search&ref=br_tf http://www.raymondindia.com/cr/raymond_cp_13.pdf K. L. Keller, M. G. Parameswaram, I. Jacob. (2011) . Strategic Brand Management(3rd edition). India: PEARSON
  • 22. Sameer Mathur MBASkills.IN Marketing Professor 2009 2013 Ph.D. and M.S. (Marketing) 2003 2009 Marketing Professor 2013 Indian Institute of Management, Lucknow 22息 Sameer Mathur