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MICKEYS D
(A.K.A) GOLDEN
ARCHES
A case study on
McDonalds
INCEPTION OF McDONALDS
ABOUT McDONALDS
McDONALDS WORLWIDE
OPERATIONS
FACTORS ASSOCIATED WITH
McDONALDS SUCCESS
BUILDING AND SUSTAINING BRAND
EQUITY
CASE STUDY QUESTIONS
INCEPTION OF McDONALDS
 Richard & Maurice McDonald built hamburger
stands with golden arches in California.15蔵
hamburgers were verypopular.
 Ray Kroc, a milkshake machine salesman,
bought world franchise rights from them and
spread the golden arches around the globe.
 In1961, he purchased the companyfrom the
brothers for $2.7 million. Ray Kroc The original
staff of the McDonald's brothers hamburger
restaurant
 Sales SkyRocket just after few ad campaigns
due to the presence of Ronald McDonald.
Mc donald's case study
Mc donald's case study
McDONALDS REALM
 The Company has over
35,000 outlets all over the
world.
 Ithas 1.9 million
employees around the
world.
 Itgenerated a totalof :-
 $25.4 billion of revenue
for the year 2015
Why isMcDONALDS Successful?
 Quality, Service, Cleanliness&
Value.
 Innovative way of presenting
itself among people.
 Welcoming all categorys
people.
 Regional taste and menu.
 Various kinds of venturesin
market.
 Increasing demand offast
food over theworld.
McDONALDS COMPETITORS
According to Hoovers
 Main Competitorsare
 Subway
 Dominos Pizza
 Pizza Hut
BUILDING BRAND EQUITY
 WIDE ARRAY OF MARKETING
CAMPAIGNS
 GOING BEYOND BURGERS
THROUGH BRAND EXTENSION
BUILDING BRAND EQUITY
AFFORDABLE PRICES FOR THE
MASSES.
LOCALIZED PRODUCT AUTONOMY.
BUILDING BRAND EQUITY
ADS and PROMOTION
What are McDonalds core brand values?
Have these changed over the years?
The core values of the company was Quality, service, cleanliness
and value(QSC&V).
Their values were reflected on their Products and their service.
Through the 80s they losttheirsense of direction due tothe
aggressive expansion of the company.
They recovered by implementing  Plan to Win which provided the
companys 5 Ps People, Product, Promotions,Price and Place.
With the economy turning around for the better,
should McDonalds change its strategy? Why or
why not?
The product that is selling a product is consumed more when
people haveless money.
The product it was selling would meet the requirements of people
who are struggling during the economic crisis by giving them food
at a cheaper price than most restaurants would.
McDonalds should in fact change its strategy to keep its customers
only slightly by possibly improving the quality of their food
broadening theirmenu.
What risks do you feel McDonalds will face
going forward?
 McDonalds should offer more premium options and establish itself
as a provider of normal goods while maintaining the value that its
customers expect.
 Increasing health conscious consumers are opting for
natural/healthier products.
 Increasing Competition in the fast food sector.
 Wider options for consumers to reach out for other than just
Burgers and fries.
Summary
 Richard & Maurice McDonald started 15蔵 hamburger stands with
golden arches inCalifornia.
 Ray Kroc, a milkshake machine salesman, bought world franchise
rights. He later purchased the company from the brothers for $2.7
million.
 Builds the most recognizable brand in the world.
 Diversifies its menu to stay in the competition.
 Low pricing and intensive marketing campaign fuels the growth of
the company.
 Health conscious society might move on to healthier options.
 Needs to introduce healthier options to stay in the competition.
DISCLAIMER
Sameer Mathur
IIMLucknow,
Marketing Professor 2013-
McGill University
Marketing Professor 2009 2013
Carnegie Mellon
Ph.D and M.S (Marketing) 2003 -2009
Durai V Ashwin
NIT Trichy,
Marketing Management Intern -2018.

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Mc donald's case study

  • 1. MICKEYS D (A.K.A) GOLDEN ARCHES A case study on McDonalds
  • 2. INCEPTION OF McDONALDS ABOUT McDONALDS McDONALDS WORLWIDE OPERATIONS FACTORS ASSOCIATED WITH McDONALDS SUCCESS BUILDING AND SUSTAINING BRAND EQUITY CASE STUDY QUESTIONS
  • 3. INCEPTION OF McDONALDS Richard & Maurice McDonald built hamburger stands with golden arches in California.15蔵 hamburgers were verypopular. Ray Kroc, a milkshake machine salesman, bought world franchise rights from them and spread the golden arches around the globe. In1961, he purchased the companyfrom the brothers for $2.7 million. Ray Kroc The original staff of the McDonald's brothers hamburger restaurant Sales SkyRocket just after few ad campaigns due to the presence of Ronald McDonald.
  • 6. McDONALDS REALM The Company has over 35,000 outlets all over the world. Ithas 1.9 million employees around the world. Itgenerated a totalof :- $25.4 billion of revenue for the year 2015
  • 7. Why isMcDONALDS Successful? Quality, Service, Cleanliness& Value. Innovative way of presenting itself among people. Welcoming all categorys people. Regional taste and menu. Various kinds of venturesin market. Increasing demand offast food over theworld.
  • 8. McDONALDS COMPETITORS According to Hoovers Main Competitorsare Subway Dominos Pizza Pizza Hut
  • 9. BUILDING BRAND EQUITY WIDE ARRAY OF MARKETING CAMPAIGNS GOING BEYOND BURGERS THROUGH BRAND EXTENSION
  • 10. BUILDING BRAND EQUITY AFFORDABLE PRICES FOR THE MASSES. LOCALIZED PRODUCT AUTONOMY.
  • 11. BUILDING BRAND EQUITY ADS and PROMOTION
  • 12. What are McDonalds core brand values? Have these changed over the years? The core values of the company was Quality, service, cleanliness and value(QSC&V). Their values were reflected on their Products and their service. Through the 80s they losttheirsense of direction due tothe aggressive expansion of the company. They recovered by implementing Plan to Win which provided the companys 5 Ps People, Product, Promotions,Price and Place.
  • 13. With the economy turning around for the better, should McDonalds change its strategy? Why or why not? The product that is selling a product is consumed more when people haveless money. The product it was selling would meet the requirements of people who are struggling during the economic crisis by giving them food at a cheaper price than most restaurants would. McDonalds should in fact change its strategy to keep its customers only slightly by possibly improving the quality of their food broadening theirmenu.
  • 14. What risks do you feel McDonalds will face going forward? McDonalds should offer more premium options and establish itself as a provider of normal goods while maintaining the value that its customers expect. Increasing health conscious consumers are opting for natural/healthier products. Increasing Competition in the fast food sector. Wider options for consumers to reach out for other than just Burgers and fries.
  • 15. Summary Richard & Maurice McDonald started 15蔵 hamburger stands with golden arches inCalifornia. Ray Kroc, a milkshake machine salesman, bought world franchise rights. He later purchased the company from the brothers for $2.7 million. Builds the most recognizable brand in the world. Diversifies its menu to stay in the competition. Low pricing and intensive marketing campaign fuels the growth of the company. Health conscious society might move on to healthier options. Needs to introduce healthier options to stay in the competition.
  • 16. DISCLAIMER Sameer Mathur IIMLucknow, Marketing Professor 2013- McGill University Marketing Professor 2009 2013 Carnegie Mellon Ph.D and M.S (Marketing) 2003 -2009 Durai V Ashwin NIT Trichy, Marketing Management Intern -2018.