McIntyre_best-finalresume
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Marie McIntyre has over 15 years of experience in customer service and management roles. She currently works as a Store Manager at Starbucks Coffee Company, where she has led teams, opened new locations, and been recognized as Store Manager of the quarter twice. Prior to Starbucks, she held management positions at Tailgaters Sports Bar & Grill and worked as a bartender at T.G.I.Fridays and Red Robin. McIntyre has an associate degree in accounting from College of DuPage and is pursuing a bachelor's degree in business communication from Arizona State University.
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Kala Canezaro is seeking a retail store manager position with over 15 years of experience in maximizing productivity and increasing customer bases. She has excellent customer service skills along with experience in cash handling, detail orientation, vendor relations, cash register operations, and retail merchandising. Currently she is a store manager at Luie's Bait and Tackle LLC in Baker, LA where her responsibilities include counting cash, interviewing candidates, reordering inventory, examining merchandise, cleaning the store, and resolving customer complaints to prioritize satisfaction. She also has experience as a customer service representative at Louisiana Suburban Press in Zachary, LA.McIntyre_best-finalresume
- 1. MARIE MCINTYRE 484 Village Green Rd., Naperville, IL 60540 (630) 251-1026, MpearlS80@icloud.com ______________________________________________________________________________ SUMMARY OF QUALIFICATIONS Determined customer service leader, with years of results behind me. Successful in problem solving with my team and peers to achieve success. Skills include: 4 years management experience leading 20+ people. Profit and loss statements Successful inventory management 15+ years customer service Ability to develop employees into leaders Food service licensed Ability to train successful retail managers RECOGNITIONS FROM EMPLOYERS Store Manager of the quarter Q1 FY16 and Q2 FY16 WORK EXPERIENCE Starbucks Coffee Company, Store Manager, Naperville, IL 2009 Present Lead my team to make every moment right for each customer, while creating a third place environment. Constantly review store environment and key business indicators to identify problems and lead my team to problem solve to achieve the goals. Successfully opened, staffed, and trained a new location in 2013. I opened with a sales expectation of $20,000 a week and I brought it to the upper $20,000 a week within 6 months. I staffed the store with 25 employees and supervisors, scheduling and training them as well. Proactively developing myself and other with the help of local Store Managers and District Managers.
- 2. Tailgaters Sports Bar & Grill, Manager/Bartender, Bolingbrook, IL 2008 2009 Responsible for writing weekly schedule. Created events and games to drive food sales for the servers (i.e. Bingo). Created and maintained the newsletter/email list. Responsible for invoices, daily cash balances, and daily inventories. Responsible for doing the food inventory and food order twice a week. T.G.I.Fridays, Bartender, Aurora, IL 2004 2008 Responsible for working with my team of bartenders to make all the drinks for the restaurant and bar. Trained all servers so they understood each part of the drinks T.G.I. Fridays prepares. Create a fanatical experience through superior customer service. Applied a working knowledge of each facet of the business to aid managers when possible. Red Robin, Bartender, Wheaton, IL 2003 2004 Responsible for preparing all the To Go food and drinks for both the restaurant and bar. Responsible for training new servers. Created a positive experience for both customers and co-workers. Sunrise Chevrolet, Administrative Assistant, Glendale Heights, IL 1999-2003 Administrative lead for all departments in the dealership. Worked quickly and efficiently to get the projects completed on time with accuracy. Trained to become the Office Manager. In charge of the Accounts Receivable and Dealer Trades. Responsible for the Dealer Reserves process, which involved working with the banks that financed customers. Responsible for the License and Title process from start to finish. Included check disbursement through clearing of title. Responsible for Wholesales which focused on business to business sales and processing. EDUCATION COLLEGE OF DUPAGE, Glen Ellyn, IL (2007) Associated degree, focused in Accounting ARIZONA STATE UNIVERSITY, Tempe, AZ (Graduation date 2018) Bachelors of Arts Business Communication