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Tata Nano failure
(a case study)
In a Mckinsey way!
Yogesh Seralia
Engineer(Mobile), PDG
Contents
 Find the problem.
.
 Why it failed ?
.
 Learning/Solution from case
study.
A car which priced slightly
higher than iPhone.
INR 1,00,000 only
- To be proud milestone for TATA group.
Eye Ball
Attention!
Attention Seeking Potential.
My Products
(salesman -> client)
My Services
(employee -> boss)
Attention Seeking Potential
President Obama visit to India
Nano was praised by Obama itself and popularity got exploded worldwide
Hype.
TATA Nano, worlds cheapest car
OVER BOOKED
Why Nano failed ?
1. VALUE ??
2. BEST PRICE ??
3. QUALITY ??
Why Nano failed ?
1. VALUE
2. BEST PRICE
3. QUALITY
Competitors Customers
Not Possible If happens,
itill be great
By Default Branding
What was happening ?
According to 20-80 Rule
MARKETING TEAM
Branding
By Design By Default
Branding
By Design
By Choice
By Default
By Chance
Cause of downfall was this tag line :
Cheapest Car (爐迦爐 爐爐爐) in
the World.
Cheap word has rub off effect
gives negative sense
for Reliability (爐爐爛爛爐) and
Trustworthiness (爐 爐む)
What was strength ?
PRICE ?
(by Cost Saving in manufacturing)
POSITIONING ?
(of TAG Worlds Cheapest Car)
What was strength ?
PRICE
(by Cost Saving in manufacturing)
POSITIONING
(of TAG Worlds Cheapest Car)
What was strength ?
PRICE
(by Cost Saving in manufacturing)
POSITIONING
(of TAG Worlds Cheapest Car)
SUBTLE
HIDDEN
Accidents
Marketing Team
Didnt Bouce Back with
Positive Rebuttal
ASPIRATIONAL VALUE
1,00,000 Rs 65,000 Rs
Solutions/Learnings
There are four value quadrants to make customers satisfied
with.
Performance
Value
Relational Value
Financial ValueEmotional Value
VALUE PROPOSITION
Emotional
Value
Aspirational
Luxury Item
Religious Beliefs
Social Beliefs
Financial Value
Discount
Best Price
Low Cost
Policies & Schemes
India is price sensitive
market but
Here car market is aspiration
sensitive
Emotional
Value
Financial Value>
Positioning
Performance
Value
Relational Value
Financial ValueEmotional Value
VALUE PROPOSITION for Tata Nano
Performance
Value
Relational Value
Financial ValueEmotional Value
VALUE PROPOSITION for Tata Nano
Conclusion.
Ask 2 ques. To yourself.
1) Who is your target audience?
2) What is your value proposition
(means how will you sell the
product) ?

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