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Mary Cindy Cousans is a self-motivated individual with over 5 years of experience in hospital revenue cycle and access roles seeking new employment. She has held admitting and registration supervisor roles at Touro Infirmary in New Orleans and was a senior representative and admitting financial coordinator at Ochsner Hospital in Jefferson, Louisiana. She has strong problem solving skills, a proven work ethic, and the ability to innovate and succeed in fast-paced environments.
mcresume
- 1. Mary Cindy Cousans 324 West Louisiana State Dr Kenner, LA 70065 504-915-9633 itsham17@gmail.com www.linkedin.com/in/marycindycousans Profile Self-motivated individual with experience in a variety of fields, seeking employment with a company where I can use my talents, skills, and bilingual to grow and expand the company. Strong problem solving skills, ability to innovate, strong work ethic, and proven results make me an ideal candidate. Over 5 years of hospital revenue cycle & access experience. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. Experience 2012-Current Tour Infirmary New Orleans, LA Admitting / ED Registration Supervisor The incumbent leads the daily operations of all personnel and processes associated with the Emergency Department Registration in collaboration with the Department Manager and Department Director. Plans and organizes daily workflow and staff development/training. Responsible for the implementation of policies and procedures required for success under the direction of Patient Financial Service Administration. Lead initiatives to improve processes, maximizing efficiency, and maintaining high employee morale. As a direct report to the Department Manager, the incumbent is accountable to lead his/her respective teams according to achieve outstanding business results. Demonstrates actions consistent with Touro principles as duties are performed on a daily basis. 2001-2013 Ochsner Hospital Jefferson, LA Revenue Cycle Senior Representative II / Admitting Financial Coordinator Medicare & Medicaid credit balance report. Met payer specific goals in a self-motivated environment; resolved payment discrepancies and managed claim denials with speed and accuracy. Maintained in-depth understand of billing requirements necessary to maximize reimbursement. Thrived in fast paced, highly sensitive work environment where discretion, empathy, speed and accuracy are of the utmost importance. Ability to process patients under the most difficult of circumstances including but not limited to life threatening and trauma injuries. Exercise discretion concerning the nature of patients' ER visit. Effectively communicate findings, recommendations and compliance issues to the appropriate department in accordance with policies and procedures. Responsible for accurate and timely registration, solicit accurate demographics, completed 152N forms for Louisiana Medicaid coverage for new born patients, also followed up with commercial insurance enrollments for new born patients, insurance benefits verification, financial information, collected deposits and copays. Duties also included fee for service and provided estimated for procedures to uninsured patients. Education 2000 Nordstrom Business Institute San Diego, CA Certification, Medical Office Administration 2005 San Diego Manpower work force San Diego, CA Certification Customer Service 2015 Bryant Stratton College
- 2. References furnished upon request