The document discusses sample delivery delays from April to July 2011. It analyzes reasons for delays, including excess sample orders, delays in raw material issues, and lack of coordination between sales, production, and sample development teams. It notes that daily monitoring of processes and increased communication between teams has helped reduce delays and provide more accurate delivery commitments to customers.
7. SALES TEAMOrder Punching matching to sample development capacity has helped give more accurate delivery commitments to customersDaily coordination started with Marketing/Sales team 8.45 AM has helped bring better understanding of product being developed
8. RMDaily Monitoring of WB issue has helped anticipate potential delivery default to take suitable alternate actions to meet delivery commitments