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How Can You Get the Most
     Out of Your Media Training?
Cristina Muntean
Media advisor, trainer and coach
cm@mediaed.cz
Twitter: @CristinaMuntean
Looking for media training?
 Are you a PR manager thinking about urging
  your boss to get media training?
 Are you an individual who feels the urge to
  communicate more in order to boost the
  impact of your personal image?


       REGARDLESS OF YOUR STATUS
           THE QUESTION IS
What do you want?
 The most important question is: what are you
  trying to achieve with training?
 The answer can be:
    I have no public image and I would like to build one
    I have an image, but I dont like it
    I have an image and I would like to strengthen it
    I need to sharpen my message
    I need to gain in self-confidence
    I would like to understand how journalists think &
   why they act the way they do
    I would like to understand what other channels aside
     from media are available to help me boost my image
Are you after
 Information?
    If all you need is a quick update on whats going on in the
     media world, an informational session with a knowledgeable
     media professional should suffice .
 Advice?
    If you are ready to change your communicational behavior
     but dont know how to approach the idea, you might need an
     advisory session rather than media training .
 Training?
    If you know what you want and what skills and messages
     youre ready to sharpen, then you need a media trainer.
 Coaching?
    If you already know what to say and how to say it, but you
     need guidance to deepen your communication skills, you
     need a media coach.
Quality? Quality!
 The Czech market offers a variety of media
  trainers and prices. Unfortunately, most often
  you are able to assess their quality only after
  the training session.


    HOW CAN YOU ASSESS QUALITY
      PRIOR TO THE TRAINING?
Quality assessment - I
 When you scan the market for the right
  media training provider, bear in mind:
   Image
      If the trainer doesnt have a proper website and
       cant even manage his own LinkedIn profile, how
       can he help you improve your image?
   Credentials
      If the trainer hasnt spent time collecting
       credentials from his trusted clients, he is either
       working on highly classified deals only or there is
       something wrong with his services
Quality assessment II
 When you scan the market for the right
  media training provider, bear in mind:
   Experience
      When you plan to be publicly listed and your media
       trainer comes from a theatrical or lifestyle TV
       backgroud, there might be a gap between your needs
       and his skills
   Time
      How much time will the trainer spend on preparing
       your training? Will he come to the training straight
       from the newsroom or will he actually take time to
       understand your business model, challenges and place
       your training in a wider context? Prior to the training,
       how much time does he spend questioning you to
       ascertain your real needs?
Quality assessment III
 When you scan the market for the right media
  training , bear in mind:
    Added-value
       What exactly will you receive prior and after the training?
        Will there be an added-value document like an image
        assessment or a roadmap for your future improvement or
        will you just go through a series of simulations that you will
        forget as soon as you get back to your computer?
    Long-term partnership
       You and the trainer invest at least one day of your life in the
        media training. Is the trainer interested in developing a
        long-term relationship with you to amortize that
        investment? Is he motivated to make you feel comfortable
        to go back and ask for more business? Or it he only after a
        quick buck?
My trainer = my PR advisor?
 On the Czech market media training is often
  conducted by people who are already
  working with the client either in-house or
  within the companys PR agency.


HERE ARE THE PLUSES AND MINUSES OF
   MEDIA TRAINING CONDUCTED BY
          YOUR PR ADVISOR
PR advisor-conducted media training

Pluses                              Minuses
 Deep knowledge of the              Corporate bias  not looking
  clients background                 for a media-attractive story,
                                      but for a story that would fit
 Strong motivation to see the        with the company
  client succeed = success            communication processes
  reflected in the results of the    Corporate marketing jargon
  PR department / PR agency
                                     Higher interest in maintaining
 No confidentiality agreement        a positive relationship with the
  & risk                              management rather than in
 Cheaper  training included in      achieving real results via
  the salary / agency fee (unless     media training
  done on a project basis with       Thinking inside-the-box = fear
  the PR agency)                      to approach certain sensitive
                                      internal issues
PR advisor-conducted media training

Pluses                          Minuses
 Easier to organize time-       Low financial motivation =
   wise  flexibility towards     low investment into training
   the clients schedule.         preparation
                                 Distance from the real
                                  media world
                                 Distance from trends and
                                  fresh views on
                                  communication = fear of
                                  change.
Media training pricing
 Prices on the Czech market vary and can be
  anything in-between CZK 2,500 ( 100) and
  CZK 150,000 ( 6,000) for one day of media
  training


   HOW CAN YOU ASSES WHAT MEDIA
    TRAINING PRICE IS JUST FOR YOU?
Pricing offer
 Items that play a role in the media training
  pricing offer:
    Added-value: pre- and after-training preparation
     & materials = real number of hours spent on the
     training
    The trainers experience and credentials
    Location: your office, the trainers office or a
     rented TV studio
    Refreshments: included or not included
    Technology: cameraman and TV equipment
    One-off or long-term cooperation: the time
     used to prepare the training initially is easier to
     amortize during a longer-term cooperation
How to prepare yourself for media training?
  Clarify what you want
  Select the trainer
  Brief the trainer:
     Clients media history: media clippings
     Clients communication profile: previous training,
      videos with him on TV or speaking publicly etc.
     Companys business & communication issues
     Communication strategy & plan, to place the
      client in the right context
  Allow the trainer to meet the client prior to
   the training for an initial assessment
Why a proper briefing is so important?
ONLY TRAINERS WHO ARE AFTER A QUICK
  BUCK DONT CARE ABOUT THE CLIENTS
         CONTEXT AND HISTORY.
TRAINERS WHO AIM TO TAKE THE CLIENT
 TO THE NEXT LEVEL IN COMMUNICATION
 NEED TO UNDERSTAND WHOM THEY ARE
 DEALING WITH IN ORDER TO PREPARE THE
 RIGHT TOOLS AND SET OF EXERCISES FOR
            THE TRAINING.
How to act during the media training?
 Observe the trainer
 Make notes on issues to be emphasized /
  corrected + share them with the trainer
  during the break
 Dont interrupt
 Bear in mind: Journalists will appreciate and
  are more likely to quote a self-confident
  manager who can communicate on his own
  rather than a manager who is afraid and will
  only speak on certain issues that you dictate
  because you think they are safe.
Privacy during media training
 Trust is being built in a one-to-one
  relationship.
 My experience shows that when a third-
  party is present, you can only go to a
  certain level of depth in the training /
  coaching.
 Leaving the trainer / coach alone with the
  client is good for dealing with certain
  sensitive issues the client would never
  discuss in front of a colleague.
Further security belts
 Confidentiality agreement
   Better safe than sorry: have your media
    trainer sign a confidentiality agreement prior
    to discussing sensitive corporate matters
    with him.
 Refresh sessions
   Training is only as efficient as it gets in 6-8h.
    In order to perform self-confidently in front
    of a journalist or camera, you need to train
    regularly.
Enjoy your media experience!
 More premium media
  training advice at
  www.mediaed.cz
 Write an email at
  cm@mediaed.cz or call
  at
  00420 776 574 925
 Follow us on Twitter
  @CristinaMuntean
  and @MediaEd_CEE.

More Related Content

Media Ed How Can You Get The Most Out Of Your Media Training

  • 1. How Can You Get the Most Out of Your Media Training? Cristina Muntean Media advisor, trainer and coach cm@mediaed.cz Twitter: @CristinaMuntean
  • 2. Looking for media training? Are you a PR manager thinking about urging your boss to get media training? Are you an individual who feels the urge to communicate more in order to boost the impact of your personal image? REGARDLESS OF YOUR STATUS THE QUESTION IS
  • 3. What do you want? The most important question is: what are you trying to achieve with training? The answer can be: I have no public image and I would like to build one I have an image, but I dont like it I have an image and I would like to strengthen it I need to sharpen my message I need to gain in self-confidence I would like to understand how journalists think & why they act the way they do I would like to understand what other channels aside from media are available to help me boost my image
  • 4. Are you after Information? If all you need is a quick update on whats going on in the media world, an informational session with a knowledgeable media professional should suffice . Advice? If you are ready to change your communicational behavior but dont know how to approach the idea, you might need an advisory session rather than media training . Training? If you know what you want and what skills and messages youre ready to sharpen, then you need a media trainer. Coaching? If you already know what to say and how to say it, but you need guidance to deepen your communication skills, you need a media coach.
  • 5. Quality? Quality! The Czech market offers a variety of media trainers and prices. Unfortunately, most often you are able to assess their quality only after the training session. HOW CAN YOU ASSESS QUALITY PRIOR TO THE TRAINING?
  • 6. Quality assessment - I When you scan the market for the right media training provider, bear in mind: Image If the trainer doesnt have a proper website and cant even manage his own LinkedIn profile, how can he help you improve your image? Credentials If the trainer hasnt spent time collecting credentials from his trusted clients, he is either working on highly classified deals only or there is something wrong with his services
  • 7. Quality assessment II When you scan the market for the right media training provider, bear in mind: Experience When you plan to be publicly listed and your media trainer comes from a theatrical or lifestyle TV backgroud, there might be a gap between your needs and his skills Time How much time will the trainer spend on preparing your training? Will he come to the training straight from the newsroom or will he actually take time to understand your business model, challenges and place your training in a wider context? Prior to the training, how much time does he spend questioning you to ascertain your real needs?
  • 8. Quality assessment III When you scan the market for the right media training , bear in mind: Added-value What exactly will you receive prior and after the training? Will there be an added-value document like an image assessment or a roadmap for your future improvement or will you just go through a series of simulations that you will forget as soon as you get back to your computer? Long-term partnership You and the trainer invest at least one day of your life in the media training. Is the trainer interested in developing a long-term relationship with you to amortize that investment? Is he motivated to make you feel comfortable to go back and ask for more business? Or it he only after a quick buck?
  • 9. My trainer = my PR advisor? On the Czech market media training is often conducted by people who are already working with the client either in-house or within the companys PR agency. HERE ARE THE PLUSES AND MINUSES OF MEDIA TRAINING CONDUCTED BY YOUR PR ADVISOR
  • 10. PR advisor-conducted media training Pluses Minuses Deep knowledge of the Corporate bias not looking clients background for a media-attractive story, but for a story that would fit Strong motivation to see the with the company client succeed = success communication processes reflected in the results of the Corporate marketing jargon PR department / PR agency Higher interest in maintaining No confidentiality agreement a positive relationship with the & risk management rather than in Cheaper training included in achieving real results via the salary / agency fee (unless media training done on a project basis with Thinking inside-the-box = fear the PR agency) to approach certain sensitive internal issues
  • 11. PR advisor-conducted media training Pluses Minuses Easier to organize time- Low financial motivation = wise flexibility towards low investment into training the clients schedule. preparation Distance from the real media world Distance from trends and fresh views on communication = fear of change.
  • 12. Media training pricing Prices on the Czech market vary and can be anything in-between CZK 2,500 ( 100) and CZK 150,000 ( 6,000) for one day of media training HOW CAN YOU ASSES WHAT MEDIA TRAINING PRICE IS JUST FOR YOU?
  • 13. Pricing offer Items that play a role in the media training pricing offer: Added-value: pre- and after-training preparation & materials = real number of hours spent on the training The trainers experience and credentials Location: your office, the trainers office or a rented TV studio Refreshments: included or not included Technology: cameraman and TV equipment One-off or long-term cooperation: the time used to prepare the training initially is easier to amortize during a longer-term cooperation
  • 14. How to prepare yourself for media training? Clarify what you want Select the trainer Brief the trainer: Clients media history: media clippings Clients communication profile: previous training, videos with him on TV or speaking publicly etc. Companys business & communication issues Communication strategy & plan, to place the client in the right context Allow the trainer to meet the client prior to the training for an initial assessment
  • 15. Why a proper briefing is so important? ONLY TRAINERS WHO ARE AFTER A QUICK BUCK DONT CARE ABOUT THE CLIENTS CONTEXT AND HISTORY. TRAINERS WHO AIM TO TAKE THE CLIENT TO THE NEXT LEVEL IN COMMUNICATION NEED TO UNDERSTAND WHOM THEY ARE DEALING WITH IN ORDER TO PREPARE THE RIGHT TOOLS AND SET OF EXERCISES FOR THE TRAINING.
  • 16. How to act during the media training? Observe the trainer Make notes on issues to be emphasized / corrected + share them with the trainer during the break Dont interrupt Bear in mind: Journalists will appreciate and are more likely to quote a self-confident manager who can communicate on his own rather than a manager who is afraid and will only speak on certain issues that you dictate because you think they are safe.
  • 17. Privacy during media training Trust is being built in a one-to-one relationship. My experience shows that when a third- party is present, you can only go to a certain level of depth in the training / coaching. Leaving the trainer / coach alone with the client is good for dealing with certain sensitive issues the client would never discuss in front of a colleague.
  • 18. Further security belts Confidentiality agreement Better safe than sorry: have your media trainer sign a confidentiality agreement prior to discussing sensitive corporate matters with him. Refresh sessions Training is only as efficient as it gets in 6-8h. In order to perform self-confidently in front of a journalist or camera, you need to train regularly.
  • 19. Enjoy your media experience! More premium media training advice at www.mediaed.cz Write an email at cm@mediaed.cz or call at 00420 776 574 925 Follow us on Twitter @CristinaMuntean and @MediaEd_CEE.